S5 WRT4 Flashcards

1

Besides showing appreciation, you should also show your...

2

To respond to inquiries, you often need to include ______ to explain and support your arguments or course of action.

3

We ________ your perspective and would like to clarify any potential ________ regarding...

4

It is possible that you/your company is misunderstood. Therefore, you need to ________.

5

Is the customer always right?

6

You received a formal email from Jane Austen. You should start your reply email writing...

7

As you end the letter, focus on the ______, especially the ______ impacts of any follow-up actions.

S5 WRT4