The belief that one's culture is superior to others

What is Cultural Competence?

The ability to understand people from diverse cultural backgrounds

what are the components of writing a complaint

Describe the item or service you bought and the problem

Identify three ways a person could be an effective self-advocate

communicating those needs clearly and assertively

Aggressive pressure or intimidation

Privacy policies that a person would utilize when using technology at work

Company's Internet and Email Usage Policy (or Acceptable Use Policy)

define right or refusal

A proviso granting a party the first chance to buy or lease an asset

Identify three ways a person could be an effective self-advocate

knowing where to find support and resources

What does the Better Business Bureau (BBB) do?

Provides consumers with information about businesses

Privacy policies that a person would utilize when using technology at work

the Company's Employee Monitoring Policy

An oversimplified image or idea of a particular type of person or thing.

Identify three ways a person could be an effective self-advocate

understanding their own needs and rights

represents one's views, beliefs

Why is it important to know how to work with diverse groups of people in the Human Services Field?

embracing diversity, human service workers can build better relationships

What is a way to develop cultural competence?

Building awareness of your own biases

What's one way that an employee should use technology appropriately while at work

utilizing shared calendars to coordinate work schedules and projects

A negative attitude towards a group or individual

Explain how having effective stress management techniques is critical in the Human Service field

it directly impacts the well-being and performance of practitioners

Define Stress Management

refers to the techniques, strategies used to reduce or cope with stress

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Domain 2 C&MH2

30 termsStudBud Administration3 plays

Imported from external platform

Flashcards30 cardsFPractice quizPHost liveL

Questions 30

Answers

1
Define Ethnocentrism
Understanding and appreciating different cultures
A belief in cultural relativism
Recognizing the value of diverse perspectives
The belief that one's culture is superior to others
2
What Is an advantage using technology in the Human Service field
Texting
increased efficiency
Taking photos
3
What is one of the responsibility of a consumer
ignoring product warnings
buying without knowinghow use the product
Making informed purchases
4
Define Bias
Objective decision making based on facts
Favor of or against
Treating everyone fairly
Considering all perspectives before forming your own opinion
5
What is Cultural Competence?
Avoiding learning about different cultures to prevent bias.
Ignoring cultural differences to treat everyone the same
Believing that one’s own culture is superior to others
The ability to understand people from diverse cultural backgrounds
6
what are the components of writing a complaint
get angry and yell at the business owners
Describe the item or service you bought and the problem
7
What is an example of a consumer right?
The right to demand free upgrades forever.
The right to never have a product break
The right to choose
The right to pay whatever price a teller says
8
Identify three ways a person could be an effective self-advocate
Not sepaking when something is worng
communicating those needs clearly and assertively
9
What is Harassment?
Being friendly and inclusive
Offering help to a coworker.
Aggressive pressure or intimidation
Giving someone a compliment on their outfit
10
What is an example of an appropriate client relationship?
Not being confidential
Having professional boundaries
Sharing personal problems with a client to build a connection
Dating a client
11
Privacy policies that a person would utilize when using technology at work
Environmental policies
Company's Internet and Email Usage Policy (or Acceptable Use Policy)
Auto insurance policies
IT policies
12
Describe one caregiving role and their responsibility as a Human Service professional
medication reminders
Watching TV
Playing cards
13
define right or refusal
Refusing to take a customer's order
A proviso granting a party the first chance to buy or lease an asset
saying yes to someone
14
Identify three ways a person could be an effective self-advocate
not looking to any solutaions
knowing where to find support and resources
15
What is an example of consumer responsibility?
Making informed purchases
Always buying the cheapest option without comparison
Disregarding safety instructions.
Ignoring product recalls
16
What does the Better Business Bureau (BBB) do?
Enforces federal laws related to business
Provides consumers with information about businesses
Sets prices for all businesses
Sells products directly to consumers
17
What's one type of software application that someone in Human Services could use at work
Game Development Software
Spreadsheets
Case Management Software
Graphics Software
18
Privacy policies that a person would utilize when using technology at work
the Company's Employee Monitoring Policy
Anti-harassment policies
EEO compliance policies
Health insurance policies
19
Define Stereotype
A deep understanding of cultural differences
An oversimplified image or idea of a particular type of person or thing.
An unbiased opinion made by facts
A fair assessment of an individual
20
Where can a person report elder abuse or crimes against elderly?
Social media
Only the person's family members.
Local police
A movie theater
21
Identify three ways a person could be an effective self-advocate
understanding their own needs and rights
Breathing excerises
not speaking for yourself
22
Define Self-Advocacy
represents one's views, beliefs
it directly impacts the well-being and performance of practitioners
refers to the techniques, strategies used to reduce or cope with stress
intentionally taking actions to promote your physical, mental well-being
23
Why is it important to know how to work with diverse groups of people in the Human Services Field?
embracing diversity, human service workers can build better relationships
It’s not important
It’s only important if you personally like to work with diverse groups
It helps you reinforce your own cultural biases.
24
What is a way to develop cultural competence?
Building awareness of your own biases
Assuming everyone shares the same values/beliefs
Avoiding interactions with people from different backgrounds.
Relying on stereotypes when meeting new people
25
What's one consumer right
favor of or against
the belief that one's culture is superior to another
Actively engage with diverse groups
right to redress
26
What's one way that an employee should use technology appropriately while at work
utilizing shared calendars to coordinate work schedules and projects
Checking instagram
Dming celebrities
27
Define Prejudice
A negative attitude towards a group or individual
Making fair, unbiased judgments that are based on facts.
Treating everyone equally and with kindness
Understanding and appreciating different cultures
28
What is ethical behavior in the Human Service Workplace?
Ignoring conflicts of interest.
Sharing client information with friends
Accepting bribes in exchange for services
Respect for client autonomy
29
Explain how having effective stress management techniques is critical in the Human Service field
it directly impacts the well-being and performance of practitioners
enhanced data-driven decision-making.
all while ensuring the client's safety and well-being
interventions used to reduce or cope with stress
30
Define Stress Management
represents one's views, beliefs
refers to the techniques, strategies used to reduce or cope with stress
intentionally taking actions to promote your physical, mental well-being
it directly impacts the well-being and performance of practitioners

Domain 2 C&MH2 Flashcards | StudBud

Domain 2 C&MH2

30 termsStudBud Administration3 plays

Imported from external platform

Flashcards30 cardsFPractice quizPHost liveL

Questions 30

Answers

1
Define Ethnocentrism
Understanding and appreciating different cultures
A belief in cultural relativism
Recognizing the value of diverse perspectives
The belief that one's culture is superior to others
2
What Is an advantage using technology in the Human Service field
Texting
increased efficiency
Taking photos
3
What is one of the responsibility of a consumer
ignoring product warnings
buying without knowinghow use the product
Making informed purchases
4
Define Bias
Objective decision making based on facts
Favor of or against
Treating everyone fairly
Considering all perspectives before forming your own opinion
5
What is Cultural Competence?
Avoiding learning about different cultures to prevent bias.
Ignoring cultural differences to treat everyone the same
Believing that one’s own culture is superior to others
The ability to understand people from diverse cultural backgrounds
6
what are the components of writing a complaint
get angry and yell at the business owners
Describe the item or service you bought and the problem
7
What is an example of a consumer right?
The right to demand free upgrades forever.
The right to never have a product break
The right to choose
The right to pay whatever price a teller says
8
Identify three ways a person could be an effective self-advocate
Not sepaking when something is worng
communicating those needs clearly and assertively
9
What is Harassment?
Being friendly and inclusive
Offering help to a coworker.
Aggressive pressure or intimidation
Giving someone a compliment on their outfit
10
What is an example of an appropriate client relationship?
Not being confidential
Having professional boundaries
Sharing personal problems with a client to build a connection
Dating a client
11
Privacy policies that a person would utilize when using technology at work
Environmental policies
Company's Internet and Email Usage Policy (or Acceptable Use Policy)
Auto insurance policies
IT policies
12
Describe one caregiving role and their responsibility as a Human Service professional
medication reminders
Watching TV
Playing cards
13
define right or refusal
Refusing to take a customer's order
A proviso granting a party the first chance to buy or lease an asset
saying yes to someone
14
Identify three ways a person could be an effective self-advocate
not looking to any solutaions
knowing where to find support and resources
15
What is an example of consumer responsibility?
Making informed purchases
Always buying the cheapest option without comparison
Disregarding safety instructions.
Ignoring product recalls
16
What does the Better Business Bureau (BBB) do?
Enforces federal laws related to business
Provides consumers with information about businesses
Sets prices for all businesses
Sells products directly to consumers
17
What's one type of software application that someone in Human Services could use at work
Game Development Software
Spreadsheets
Case Management Software
Graphics Software
18
Privacy policies that a person would utilize when using technology at work
the Company's Employee Monitoring Policy
Anti-harassment policies
EEO compliance policies
Health insurance policies
19
Define Stereotype
A deep understanding of cultural differences
An oversimplified image or idea of a particular type of person or thing.
An unbiased opinion made by facts
A fair assessment of an individual
20
Where can a person report elder abuse or crimes against elderly?
Social media
Only the person's family members.
Local police
A movie theater
21
Identify three ways a person could be an effective self-advocate
understanding their own needs and rights
Breathing excerises
not speaking for yourself
22
Define Self-Advocacy
represents one's views, beliefs
it directly impacts the well-being and performance of practitioners
refers to the techniques, strategies used to reduce or cope with stress
intentionally taking actions to promote your physical, mental well-being
23
Why is it important to know how to work with diverse groups of people in the Human Services Field?
embracing diversity, human service workers can build better relationships
It’s not important
It’s only important if you personally like to work with diverse groups
It helps you reinforce your own cultural biases.
24
What is a way to develop cultural competence?
Building awareness of your own biases
Assuming everyone shares the same values/beliefs
Avoiding interactions with people from different backgrounds.
Relying on stereotypes when meeting new people
25
What's one consumer right
favor of or against
the belief that one's culture is superior to another
Actively engage with diverse groups
right to redress
26
What's one way that an employee should use technology appropriately while at work
utilizing shared calendars to coordinate work schedules and projects
Checking instagram
Dming celebrities
27
Define Prejudice
A negative attitude towards a group or individual
Making fair, unbiased judgments that are based on facts.
Treating everyone equally and with kindness
Understanding and appreciating different cultures
28
What is ethical behavior in the Human Service Workplace?
Ignoring conflicts of interest.
Sharing client information with friends
Accepting bribes in exchange for services
Respect for client autonomy
29
Explain how having effective stress management techniques is critical in the Human Service field
it directly impacts the well-being and performance of practitioners
enhanced data-driven decision-making.
all while ensuring the client's safety and well-being
interventions used to reduce or cope with stress
30
Define Stress Management
represents one's views, beliefs
refers to the techniques, strategies used to reduce or cope with stress
intentionally taking actions to promote your physical, mental well-being
it directly impacts the well-being and performance of practitioners