BUS 321 Exam 1 Review

Scientific management ignores which of these critical components of management?

What management perspective is Mary Parker Follett known for?

The relationship between ethical behavior and profitability is a positive one.

The degree to which people in a culture will accept their position in the social hierarchy is called individualism.

Employees are part of the task environment

These figures help convey the values of the company, exemplify corporate culture, and serve as role models for employees

Most managers in the US operate at what level of moral development?

Michael Scott is manager of the local Scranton branch of Dunder Mifflin. What level is he on the management hierarchy?

This was one of the first management perspectives. It came about during the late 19th and early 20th centuries.

Which two countries have seen the most growth and investment from international corporations?

Managing all materials & suppliers it takes to get a product from raw materials into the hands of customers is called

Companies that focus neither on the home country or host country, but emphasize a worldwide perspective are called ____.

Exporting is an entry strategy in which products are made in the home country and sold in foreign countries.

What three skills do managers need to be effective at their job?

Only 15% of adults reach the postconventional stage of moral development.

When managers have to make decisions without being able to predict what will happen in the future, this is called _____.

The characteristics, norms, customs, and values of the community in which a company operates are which dimension?

Reporting unethical behavior at a company you work for is called _________.

The degree to which a company achieves its stated production goal refers to the company's __________.

Federal, state, and local government regulations are associated with which dimension of the general environment?

Jim can work well with people from the local government, suppliers, and customers. His role can be described as ____.

Target tried and failed to expand into Canada. This an example of the ____ division of its general environment.

Contracts are taken as binding agreements in low context cultures.

The idea that people should not be treated differently based on arbitrary characteristics is called _____ justice.

What is one common reason for short-sighted, unethical decisions made at the corporate level?

______ is a company's efforts to protect the resources needed for future generation.

In a corporate environment that requires a fast response and high-risk decision making, a _____ culture emerges.

ABC Cable surveys customers after phone calls with their service line. This is an example of which management function?

The graphic that we viewed in class that showed all of the people and organizations related to The Gap was an example of

Company uniforms are associated with the surface level of organizational culture.

The Ukraine is not a sound place to invest in right now because of its ___________________.

The triple bottom line includes people, planet, and __________.

Leslie noticed fraudulent transactions in her company's account books & reported it. Leslie is a _________________.

Which of these falls under the managerial role of disturbance handler?

M&M Mars in Cleveland produces 330 million M&Ms per day. This is a measure of _________.

Which of the managerial roles addresses employee morale?

What are the three major categories of managerial roles?

A situation with two or more alternative solutions, both with negative consequences, is called an ethical dilemma.