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C and D
What do flowcharts show?
Flowcharts are used to...
C and D
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1
Flowcharts are used to...
bore you to death
map the flow of progress in a system
map the flow of water in a river
take up time
2
What do flowcharts show?
How the materials respond to stimuli
Exactly how to make something
The order of a process including decisions and input/output
What materials to use
3
Involves integrating and managing the flow of inputs, transformations and outputs...
Supply Chain Management
Outsourcing
Globalisation
E-Commerce
4
Data collection is the process of gathering and measuring information
True
False
5
Whats the benefits of training?
Increase profits
Work more efficently
Improve in certain skills.
Improved understanding in certain areas
6
Finally the general public can they be a stakeholder in your company?
False
True
7
What is the process of developing alternative possible solutions?
Intelligence
Review
Choice
Design
8
Which best describes the aim of training the staff of a business?
selecting the most appropriate candidate
improving staff ability to perform in present & future jobs
improving an employees ability to perform in future jobs
improving an employees ability to do one job
9
Examples of processes are...
switches, LED's, buzzers
switches, light sensors, temperature sensors
LED's, buzzers, speakers
microchips, counters, timers
10
Expectations should be:
positive
clearly stated
enforceable
all of the above
11
Project objectives should be...?
C.L.E.V.E.R
S.M.A.R.T
B.R.A.V.E
C.L.E.A.R
12
What risks do disaster recovery plans cover?
loss of data
software failure
hardware failure
not being able to access the offices
13
What happens during Step 4: Identifying Alternative Solutions?
each person’s view is summarized, and asks questions.
The mediator explains the ground rules for behavior during the mediation
Everyone thinks of possible solutions to the problem.
The mediator helps the disputants reach an agreement that both can accept
14
A project's schedule defines its costs.
False
True
15
Name 1 strategic reason for training staff
Course of Study
Job rotation
Profit
Time efficient
16
For Our brief is the Parcel Delivery Company a stakeholder?
True
False
17
What is a disaster recovery policy for?
A disaster recovery policy is not a document
To ensure that all the services provided work to their best ability.
To consider disasters and try to mitigate against them.
To consider the people and who will do each job if disaster strikes.
18
What are Stakeholders?
Someone interested in your company
Anyone
Someone not interested in your company
Janitors
19
What about Employee's can they be stakeholders?
False
True
20
Interviews, Speeches, Journals, and Diaries are examples of
Primary Sources
Secondary Sources
21
surveys should include
use dark ink on light paper
have numbers for each question
use a font that is easy to read
have section headings or numbers on all individual survey sections
22
What do we use surveys for?
To find out what we want to do
To find our pets
To gather information based on questions we ask
To make friends
23
Computer disaster recovery plans emerged in which decade?
1960s
1990s
1970s
1980s
24
Examples of outputs are...
switches, light sensors, temperature sensors
LED's, buzzers, speakers
switches, LED's, buzzers
microchips, counters, timers
25
What is Disaster Recovery
Planned out instructions for response to incident
A plan that gathers all lost data
The picture is a banana
26
surveys should have detailed surveys
False
True
27
Timescales on a work plan are;
Deadlines
Activities to complete
Resources needed
28
The actions performed by a business to transform inputs into outputs?
Processes
Inputs
Production
Actions
29
Finding alternative solutions to a problem is an evaluating activity
False
True
30
Who created the Gantt Chart?
Tony Gantt
Henry Gantt
Harold Gantt
Harry Gantt
31
Which department deals with staff training?
Human Resources
Finance
Operations
Administration
32
Outputs are?
Raw materials and resources
Increased efficiency
Final goods & services produced by a business
Waste out of a factory
33
What are information gathering techniques?
Research/Discussions/Interviews/Surveys
Opening a website
Research in books
Discussing with friend
34
Examples of inputs are...
LED's, buzzers, speakers
switches, LED's, buzzers
microchips, counters, timers
switches, light sensors, temperature sensors
35
What is the purpose of this media product?
To inform
To educate
to entertain
To sell something
36
Gantt Chart shows
•Helps set realistic timings
•Shows the dependencies visually
•Illustrates complex ideas as a picture
•Divides project into component parts
37
A Gantt chart is a?
Strategic overview
Operational plan
Planning tool
Tactical Plan
38
Evidence of staff attendance or completion of the training must be provided
False
True
39
Types of costs
Direct costs
Analogous costs
Parametric costs
Indirect costs
40
For you, what kind of communication are interviews?
Formal and written.
Non verbal and informal.
Informal and verbal.
Formal and verbal.
41
Most companies have a disaster recovery policy.
False
True
