MGT 420 Exam 1 Review

____ skills are more likely to be emphasized by top managers than by first-line managers.

A common mistake by managers in crisis situations is ____.

The ____ is the tendency to focus on what is thought to be true without disconfirming it.

One of the expected benefits of participatory planning is ____.

The first step in the planning process is ____.

If the direction of managerial work today is away from command and control, what is it toward?

After a preferred course of action has been implemented, the next step in decision making is?

A marketing plan in a business firm would most likely deal with ____.

____ planning identifies alternate courses of action if problems occur with the original plan.

A foreign visitor to India criticizes the custom of eating with one's fingers. He is acting ___

"If at first you don't succeed, try, try again" is most associated with a tendency called ____.

Which word best describes an organizational culture in which workforce diversity is valued?

According to Hofstede, which country is highest on individualism?

Which of the following is one of the characteristics of an ideal bureaucracy?

Which has been identified as a universal inhibitor of leadership success across cultures?

When managers make decisions based on solid facts and information, this is known as ____.

When a manager clarifies work targets and deadlines, s/he is using which management function?

In an open system, activities that turn resources into outputs are part of the ____ process.

Pluralism and the absence of discrimination are two important hallmarks of ____.

In which environment does a decision maker deal with probabilities regarding course of action.

The term ____ helps describe a business integrating minority cultures with majority cultures.

How prepared are you to take Exam #1?

The term "workforce diversity" refers to differences in race, age, gender, ethnicity, and ____.

The first stage of culture shock is one of anxiety and confusion. What is the next stage?

Having a clear sexual harassment policy won't help much if there aren't clear ____ in place.

What is the primary reason for children (<18 years old) to work in foreign countries?

Among the ten managerial roles, acting as a figurehead and liaison are examples of ____ roles.

The management function of ____ is being used when a manager measures daily sales versus goals.

____ management assumes people are complex, with widely varying needs.

The intellectual capital equation states: Intellectual Capital = ____ X Commitment.

The highest level in Maslow's hierarchy is ____.

Which is the best definition of a truly "global managers?"

A manager failing to launch a product because of a previous failure fall prey to ____ heuristic

What is the best description of the context for organizational behavior today?

A person with high emotional intelligence is strong in ____, the ability to control impulses.

In addition to gaining new markets, businesses often go international in the search of ____.

In open systems, things such as technology, information, and money are considered ____.

The Foreign Corrupt Practices Act makes it illegal for ____.

A manager's role in the "upside-down pyramid" provides ____ so workers can directly serve ____.

When dealing with proxemics as a silent language of culture, what is the issue of most concern.

According to Hofstede, which country is highest on masculinity?

The benefits of planning include ____.

The ____ represents the shared perceptions of employees about day-to-day management practices.

Team creativity drivers include creative members, decision techniques, and ____.

In a high-context culture we would expect to find ____.

An effective manager is someone who helps others to achieve high levels of both ____ and ____.

A loan processing department of a bank is considered a ____.

Which principle states that a person should only receive orders from one boss in a business?

Which manager is likely to best control his/her time? One who ____.

When a foreign investment creates new jobs in the U.S., this is a form of ____ that is welcomed

What is the possible disadvantage of making a decision by the team rather than individually?