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Medical Assisting Exit Exam
Medical Assisting Exit Exam
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Medical assisting exit exam from Carrington Phoenix North
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192 cards
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Questions
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Answers
1
The type of immunity that is developed from being vaccinated is
artificially acquired active immunity
naturally acquired active immunity
naturally acquired passive immunity
artificially acquired passive immunity
2
Which of the following is NOT an OSHA requirement for housekeeping in a medical setting?
alcohol based hand rub available at all times
sharps containers stored in an upright condition
double bagged soiled linens
biohazard waste collected in impermeable red containers
3
Which term describes a woman who has never been pregnant?
Nullipara
Multipara
Nulligravida
Multigravida
4
Which type of manual identifies the specific methods for performing tasks?
procedures
training
benefits
policy
5
which of these interviewing tips is accurate?
answer questions "off the cuff"
do not as questions as you may appear confused
think carefully before answering questions
give lengthy answers to all questions
6
providers' fees are generally set by each of the following EXCEPT
insurance
customary
reasonable
usual
7
which type of resume highlights one's special qualities?
chronologic
functional
targeted
concise
8
the stage of grief in which patients attempt to make promises to change their situation
depression
bargaining
anger
denial
9
Which of the following helps an MA to manage time well?
reading email while answering pt calls
asking pts to jot down their complaints in their charts
identifying priorities
asking pts to email rather than call with questions
10
Why are accurate medical records legally important?
they are essential to quality pt care
they are needed to provide referrals
they are written documentation used to prove pt care
they assist in controlling health care costs
11
PPE should always be used in each of the following situations EXCEPT
taking vital signs
assisting with surgical procedures
handling or processing a urine specimen
performing venipuncture
12
Muscular movements that are out of conscious control ( e.g., the heart beating) are called
antagonist
involuntary
agonist
voluntary
13
When stressed, we may exhibit all of the following EXCEPT
anxiety
anger
objective thinking
depression
14
casts found in urine are formed from
proteins
calcium
lipids
carbohydrates
15
The mineral that is important for the formation of bone tissue is
iron
magnesium
calcium
zinc
16
Which type of injection is made into the fatty layer just below the skin?
intravenous
subcutaneous
intramuscular
intradermal
17
An individual with a blood type O positive is considered
ineligible to donate
able to donate only to ppl with O positive blood
a universal donor
a universal recipient
18
Use of alcohol based hand rub is acceptable in which of the following situations?
before and after eating
following processing of microbiologic specimens
before and after using the restroom
after contact with body excretions
19
Which of the following would NOT be considered an intentional tort?
assault
negligence
defamation of character
fraud
20
Which of the following substances is NOT a normal component of urine?
water
urea
ammonia
blood
21
Performing CPR on an infant or child, circulation is checked by assessing pulse at which point?
carotid
axial
brachial
femoral
22
Which is NOT a step in controlling bleeding from an open wound on the arm?
applying direct pressure
elevating the arm
disinfecting the area
wrapping the wound tightly
23
After an interview, the applicant should
send a lavish thank you letter
promptly send a follow-up letter
telephone after 3 days to check the status of application
telephone to say thank you
24
which of the following is NOT vital resume information?
date of birth
work experience
education
home address
25
In managing practice finances, an adjustment would be used for
indicating accounts turned over to collections
recording payment
recording charges
indicating discounts or write offs
26
Best practices with manual bookkeeping involve all EXCEPT
using consistent methods
double checking all math
writing with red ink
writing numbers clearly
27
When reviewing a resume, the HR manger does NOT consider the applicant's
supplemental education
previous experience
training related to the person
age, sex, and race
28
provider asks you to provide a patient with samples of a new medication, you are
administering medication
compounding medication
dispensing medication
prescribing medication
29
RBRVS payment structures are based on all EXCEPT
level of work
regional charges
malpractice expenses
experience of the provider
30
E codes in the ICD book are used to identify
cardiovascular diseases
morphology
wellness related procedures
accidents
31
A person with a hypersensitivity to a bee sting may go into
cardiac arrest
anaphylactic shock
seizures
respiratory shock
32
The disease of the eye that is characterized by an elevated intraocular pressure is
amblyopia
macular degeneration
cataract
glaucoma
33
Appropriate first aid for a pt with a case of acute frostbite would include
applying debriding necrotic tissues
immediately raising the pt's core body temp
immersing the area in warm water
warming the area by creating friction
34
V codes in the ICD book are used to identify
morphology
wellness related procedures
accidents
neurologic diseases
35
which of the following tasks is NOT assigned to the HR manager?
creating office manuals
hiring and firing personnel
performing employee evaluations
providing employee training
36
Johnson's insurance will not pay for treatment for his asthma because he had it prior to policy
concurrent condition
subjective condition
exclusion
preexisting condition
37
Diseases caused by which type of pathogen are treated by antibiotics?
fungi
bacteria
virus
parasite
38
when taking a telephone message, everything BUT the following should be included:
full name of person leaving message
time and date of call
diagnosis of the patient the message is about
reason for call
39
statutes of limitation apply to everything but
fraud
murder
malfeasance
negligence
40
Which of these positions is used for the treatment and examination of the back and buttocks?
prone
supine
lithotomy
dorsal recumbent
41
Who is the most important member of the health care team?
the provider
the patient
the MA
the nurse
42
The "base" of a medical word is called the
prefix
suffix
root
combining form
43
Which manner of dress is appropriate for an interview?
casual clothing
neat business attire
evening makeup
a medical assistant uniform
44
A chemical that is extremely flammable would be given a safety rating of
2
4
3
1
45
which conditions is most frequently related to the repetitive use of a computer?
fatigue
eyestrain
lower back pain
carpal tunnel syndrome
46
once an account has been submitted to a collection agency, the MA should
file for legal action in small claims court
send copies of billing statements to emergency contacts
discontinue sending statements to the patient
continue to send routine billing statements to the patient
47
An elevation of which blood cell count indicates the presence of inflammation in the body?
white blood cell differentiation
hematocrit
erythrocyte sedimentation rate
total hemoglobin
48
Sally new pt arrives, while copying her insurance card you notice she needs to pay 20% 4 visit
co payment
exclusion
coinsurance
deductible
49
Ticker files are helpful in
providing reminders for routine medical appts.
scheduling the provider's time
processing payroll
sending billing notices
50
Which of the following is a characteristic of a malignant tumor?
irregular shape
slow growth
encapsulation
smooth borders
51
Tiffany wants a well paying MA position, which statement is accurate regarding her search?
running down all leads is her most effective tool
networking is her most effective tool in finding a position
cold calling to offices that are not advertising
every CMA (AAMA) is guaranteed a well paid position
52
Which is a critical issue regarding the use of a fax machine in a medical office
compromised confidentiality due to access by unauthorized p
the speed at which the machine works
the clarity of the documents received
the time required to train personnel
53
Consent for treatment may usually be given by
any minor over 16
a legally competent patient
the patient's closest relative
the person accompanying the patient
54
A medical office that transmits info over a wireless network must ensure that
can be accessed by the appropriate insurance companies
allows the provider to transmit info while doing pt visits
the network meets HIPAA guidelines
allows staff to transmit info from home
55
A prescription that indicates a medication should be administered "OD" would go where?
right ear
left eye
left ear
right eye
56
Which term describes an infection of the middle ear?
Otalgia
Otitis externa
Otitis media
Otorrhagia
57
which of the following is the best networking resource for recruiting new personal?
current employees
patients
newspapers
family and friends
58
In order to track inventory in an office, the most appropriate type of software to use would be
billing
EMR
word processing
spreadsheet
59
Pt weighs 130lbs, convert to Kg, there is 2.2 lbs in 1 kg. How many kg does this pt weigh?
286 kg
.07 kg
59.09 kg
260 kg
60
The standard of professional conduct for a certified medical assistant should be
determined by the state's medical practice act
based on the Hippocratic oath
outlined by the provider or employer
in keeping with the AAMA Code of Ethics
61
calls made to a patient's home in order to collect money owed to a practice are regulated by
the fair debt collection act
CLIA
the AMA
the truth in lending act
62
Which of the following is a type of bacteria?
Scabies
Tinea
Protozoa
Streptococci
63
accounts receivable refers to
money collected by a practice during the day
petty cash expenditures
money owed to a practice
money owed by the practice
64
Health care workers are mandatory reporters in all BUT which following situations?
alcoholism
death
child abuse
elder abuse
65
The portion of the brain that is responsible for higher thought processes (logical thinking)
cerebellum
frontal lobe
occipital lobe
temporal lobe
66
The certifying board of which organization awards the CMA credential?
ABHES
AAMA
RMA
AMT
67
All of the following statements about shock are accurate EXCEPT
there is inadequate circulation to body parts
the patient's blood pressure increases
the MA can administer meds as ordered by the provider
the patient's pulse becomes rapid and weak
68
An X-ray study that is shot from the back of the person toward the front
lateral
PA
transverse
AP
69
All of the following statements about Good Samaritan laws are true EXCEPT
the conditions of these laws vary in each state
these laws don't provide legal protection to on duty care...
providers must act in a reasonable and prudent manner
no matter what level of training, providers must do every...
70
Which statement accurately describes ethics?
the state's legal standards established for a profession
the federal legal standards established for a profession
a code of minimal acceptable behavior
a personal moral philosophy of right and wrong
71
color coding medical records assists with each of the following EXCEPT
increasing efficiency with filing
identifying a patient's diagnosis
increasing the ability to identify filing errors
removing inactive files
72
which statement is accurate regarding a cover letter?
include list of references
the purpose of the cover letter is to ask for an interview
it should be bulleted
may be addressed "to whom it may concern"
73
Materials Safety Data Sheet (MSDS)
is used for training programs only
briefly explains the level of risk for each product
commends manufacturers
must be assembled and maintained
74
A policy manual should include all of the following EXCEPT:
wage and salary scales
evaluation schedules
employment practices
insurance billing techniques
75
The AAMA code of ethics for MAs includes statements about each EXCEPT
improving community
honor
supervising provider
continuing education
76
Which of the following is information about a medication that is NOT found in the PDR?
the shape of the pill
precautions
dosage and administration route
generic name
77
Jones's insurance requires that she pay $400 before services. The $400 would be referred to as
a co payment
a deductible
a premium
coinsurance
78
Which type of check is used most often for writing payroll checks?
voucher check
money order
cashier's check
certified check
79
Each of the following is objective information EXCEPT
diagnosis
lab data
prescribed treatment
patient's complaint
80
the type of injection that is administered at a 90 degree angle is
subcutaneous
intramuscular
intravenous
inhaled
81
What is the purpose of the certification credential for MAs?
required for graduation
guarantees a job
meets state licensure requirements
indicates an MA's professional and technical competence
82
What must happen when more than one policy pays on a claim?
deductible
coordination of benefits
coinsurance
co pay
83
Which scheduling system assigns two pts to the same time?
open hours
clustering
stream
double booking
84
Which type of nutrient contains the most calories per gram?
protein
carbohydrate
Vitamin
fat
85
which of the following is a progressive degenerative disease of the liver?
Cirrhosis
Hepatomegaly
Hepatitis B
Hepatitis A
86
How often must the CMA (AAMA) credential be renewed?
annually
biannually
every three years
every five years
87
Homeostasis refers to what?
a sterile environment
rapid heart beat
a complete procedure
internal equilibrium
88
source oriented medical records are organized by the
nature of a patient's complaint
treatment methods being used
professionals who have documented in the record
location of a patient's medical record
89
Which legal principle is violated when an MA practices outside his/her training
privacy rights
consent
standard of care
public duty
90
Which statement is accurate regarding ventricular tachycardia?
life threatening
causes severe chest pain
often seen in patients using depressants
occurs in healthy people
91
Which of the following is used as a contrast medium for a radiographic lower GI exam
A barium enema
Iodine salts
A barium swallow
Air
92
When preparing a check to a supplier, the MA should
endorse with "for deposit only"
verify the expense has been approved
record the payment on the correct ledger card
reconcile the bank statement
93
Which governmental agency requires employers to ensure employee safety concerning exposure
OSHA
USPS
HCFA
CDC
94
the most common disorder of the urinary system is
renal calculi
glomerulonephritis
cystitis
urinary tract infection
95
Meaningful use of health information technology is a term for
reimbursement purposes
family coordination
eligible patients
rules and regulations
96
The goal of the National Health Information Network is to create a
unified EMR for all health care facilities
standard for computer hardware in health care facilities
method of communicating EMR software program options
system for exchange of health care information
97
Which term describes false and malicious "writing" about another that constitutes defamation
libel
invasion of privacy
slander
assault
98
Exposing bacterial growth to a antibiotic in order 2 determine effective treatment of infection
culturing
inoculation
sensitivity testing
taxonomy
99
A durable power of attorney document indicates
what organs a pt would like to donate
who the patient would like to make decisions for him
consent for surgical treatment
Do Not Resuscitate orders
100
A medication that is ordered to be delivered in a sublingual route would be
inserted into the rectum
placed in the cheek
swallowed
placed under the tongue
101
You are a MA in a ambulatory care facility, an emergency situation arises, what should you do?
assess the patient
call 911
give first aid
notify the provider
102
a medical report that indicates that a provider made an incision from superior to inferior
transverse plane
coronal plane
frontal plane
horizontal plane
103
Type of urine sample that requires a patient to avoid eating and drinking prior to voiding is
random
first morning
24 hour
fasting
104
Which of the following is NOT 1 of the 6 rights of medication administration?
route
provider
dose
drug
105
which federal law requires employers to verify the right of employees to work in the U.S?
Immigration Reform Act
fair labor standards act
civil rights act
equal pay act
106
The MA you work with always changes the subject when you bring up topics, behavior considered?
passive
passive aggressive
assertive
professional
107
All of the following are part of a medication order EXCEPT
form of drug
name of drug
who dispenses the medication
route of administration
108
Advanced Beneficiary Notices must be used for pts with what type of insurance
Medicaid
blue cross/blue shield
TRICARE
Medicare
109
An office operating on a wave schedule will
schedule two pts for the same apt time
schedule pts in specific time increments
allow for walk in pts at any time
have groups of patients arriving at relatively the same time
110
Redirecting a socially unacceptable impulse into one that is socially acceptable is called
sublimation
repression
denial
regression
111
Which program provides health care coverage for low income individuals?
Medicare
CHAMPUS
CHAMPVA
Medicaid
112
Which of the following are used in conjunction with CPT codes?
Modifiers
V codes
injury codes
E codes
113
when seeking employment, a person who has job experience should use:
a chronological resume
an information mapping resume
a complete resume
a functional resume
114
The method used to clear an airway obstruction in an unconscious adult is
CPR
finger sweep
back blows
chest thrust
115
A medication that increases the amount of urine excreted by the body would be classified as
diuretic
muscle relaxant
antiemetic
vasopressor
116
What is the role of a computer firewall?
does not allow outside computers access to your computer
limits potential damage from viruses
allows outside access to an office comp but not to databases
protects the computer in the event of a fire
117
the congenital disorder that involves one or more vertebrae that don't close is called
spina bifida
cerebral palsy
muscular dystrophy
hydrocele
118
The classification of drugs with the lowest potential of abuse is
Schedule I
Schedule III
Schedule V
Schedule IV
119
When the medical office wins in small claims court, the money is collected from the pt by
the patient's insurance company
the medical office
the bailiff
the probate court
120
Which condition is detected with the mantoux test?
PKU
Syphilis
TB
HIV
121
which of the following is an important aspect of verbal communication?
gestures
body language
tone of voice
appearance
122
What condition is characterized by an abnormal thickening and hardening of the skin?
scleroderma
psoriasis
acne
melanoma
123
Which type of pathogen causes mumps, measles, and chickenpox?
Viruses
Rickettsiae
Bacteria
Parasites
124
Appropriate treatment for an acute sprain or strain would include all BUT which
rest
elevation
range of motion
ice
125
A person who is injured on the job may be covered by
Medicaid
HCFA
CHAMPUS
workers' compensation
126
when scheduling an outpatient procedure, each of the following should be completed EXCEPT
notifying the pt of the arrangements
precertifying the admission
obtaining necessary preauthorizations
making arrangements with the facility
127
Which of the following statements is accurate regarding vitamins?
Vitamins are needed in large quantities
A, B, D, and E are fat soluble
B and C are water soluble
vitamins are simple molecules
128
the truth in lending act requires
use of an independent billing service
routine billing statements
accurate info regarding finance charges
lower interest rates for medical services
129
Which genetic disorder is characterized by mental retardation?
huntington's disease
sickle cell anemia
down syndrome
cystic fibrosis
130
Which of the following information is considered to be public domain?
a person's sexual preference
a person's police record
a person's past drug addiction
a person's HIV positive status
131
When alphabetizing and assigning units for filing order, titles are considered
as the first indexing unit
as part of the last name
as a separate unit at the end
as the third indexing unit
132
What is the primary purpose of managed care plans?
to provide acute care only
to provide comprehensive heath care at a reasonable cost
to allow patients to manage their own care plans
to control patients' access to providers
133
The yellow portion of the safety warning label indicates which of the following?
chemical instability
fire hazard
biohazard level
health hazard
134
Which of the following diseases is sexually transmitted?
ovarian cancer
prostatitis
cervical cancer
pelvic inflammatory disease
135
end of life palliative care is most often provided by
hospice
skilled nursing facilitites
acute care hospitals
assisted living facilities
136
A medication that is classified as an expectorant would have what effect?
prevent coughing
decrease nausea
increase the amount of mucus being expelled
dilate bronchi
137
Which infection control guidelines are used by all health care professionals for all patients?
Body substance isolation guidelines
OSHA guidelines
Standard Precautions
Universal Precautions
138
when performing screening, the MA must
allow patients to determine their own needs
schedule patients in order in which they arrive
diagnose patients' symptoms
prioritize patients' needs
139
The component of blood that is responsible for clotting is
thrombocyte
leukocyte
plasma
serum
140
Most managed care organizations provide a capitated payment for services. This means that
patients' premiums will never change
patients must pay excess charges out of their own pocket
they will not pay for services covered by another company
a maximum payment for services is set
141
Hypodermic needles are most appropriate for what?
insulin administration
allergy injections
aspirations
intramuscular and subcutaneous injections
142
Pediatric medication dosages are figured based on the child's
age
height
gender
weight
143
the structure that is responsible for the formation of urine is the
medulla
nephron
minor calyx
cortex
144
which of the following is NOT considered a part of negligence
denial
duty
direct cause
damages
145
Robby is coming down with chickenpox but does not have any symptoms yet, he is now at the
incubation stage
prodromal stage
acute stage
declining stage
146
A worker who is exposed 2 bodily fluids thru an accidental needlestick should immediately flush
with alcohol
with peroxide
with water
with bleach
147
Which of the following is NOT a component of the physical examination of urine?
specific gravity
Color
Volume
pH
148
A patient who is undergoing a surgical procedure signs a consent. this refers to as
expressed contract
breach of contract
tort contract
implied contract
149
Which of the following is an advantage of accepting credit cards in an ambulatory care setting?
maintaining pt confidentiality is not a problem
they money is available to the practice within 1 day
credit cards eliminates having to file insurance claims
there are no fees to be paid by the practice
150
The certifying board of which organization awards the RMA credential?
CMA
AAMA
ABHES
AMT
151
Which immunization must be available free to all health care employees?
Hep B
Hep A
Hep C
TB
152
In order to accurately locate an ICD code, which section of the book would you use first?
appendix
Volume III
Volume II
Volume I
153
Which term means difficulty breathing?
Dyspnea
eupnea
Apnea
bradypnea
154
Which of the following is NOT an important quality for an MA?
ability to work as a team member
ability to delegate
flexibility
initiative
155
A burn that has penetrated to the bone would be considered
75%
full thickness
100%
superficial
156
A medication that is to be taken twice a day would be indicated as
tid
bid
qd
qid
157
What is the highest level in Maslow's hierarchy of needs?
esteem needs
love needs
self-actualization
safety needs
158
who discovered penicillin?
Edward jenner
sir alexander fleming
louis pasteur
Robert koch
159
Which is a major disadvantage of NOT seeking care for an illness until it becomes advanced
the patient does not have time to deal with death
the family can prepare without frightening the patient
denial postpones the inevitable
pain management and treatment may not work as well
160
someone who has done damage to another person or their property, what law is this under
case
breach of contract
statute
tort
161
Parenteral medication is administered via
the mouth
an injection
the skin
inhalation
162
All of the following are acceptable wrappings for autoclaving EXCEPT
paper wrapping
plastic pouches
muslin
aluminum foil
163
The type of joint that allows for the greatest range of motion is the
suture
hinge
cartilaginous
ball and socket
164
The sac that covers the heart is referred to as the
myocardium
epicardium
pericardium
endocardium
165
All of the following cultural influences may affect communication EXCEPT
geographic location
sexual orientation
education
age
166
The metric prefix which refers to one-millionth of a unit
kilo
gram
micro
meter
167
How are claims managed when both parents are covered by health insurance?
the father's plan is always primary
the mother's plan is always primary
double benefits are paid for the children
claims 4 the family are paid according to the birthday rule
168
Manually posting charges usually involves each of the following EXCEPT
account summary
HCFA 1500
day sheet
ledger card
169
Which term describes a reason why a medication should NOT be administered?
cross tolerance
side effect
potentiation
contraindications
170
A medical assistant must NEVER
perform a venipuncture
give a medication after a direct order from the provider
perform a lab test
imply that he or she is a nurse
171
which of the following tells the computer hardware what to do?
application software
motherboard
the modem
system software
172
The act of evaluating the urgency of a medical situation and prioritizing treatment is known as
trauma
diagnosing
empathy
screening
173
What is the key to having an effective scheduling system?
tailoring the system to the type of practice
customizing the system to the type of practice
accommodating the requirements of the insurance claims
accommodating pt preferences
174
Which of the following is used when there is not enough info to find a more specific code?
CC
V codes
NOS
NEC
175
Which body system does the acronym PERRLA refer to?
cardiovascular system
nervous system
respiratory system
gastrointestinal system
176
Which of the following statements about medical asepsis hand washing is accurate?
MAs should turn the faucet on with a clean, dry paper towel
MAs should hold their hands upward
MAs should scrub up to their elbows
MAs should turn off the faucet with a used paper towel
177
A drug that increases the effect of another has which type of effect?
local
synergistic
remote
topical
178
The provider you are working with asks you to place a bandage just proximal to the knee
on the front of the knee
just above the knee
on the back of the knee
just below the knee
179
Which of the following would be considered a commercial form of health insurance?
workers' compensation
Medicaid
blue cross/ blue shield
Medicare
180
If an office determines it will accept personal checks as payment, it is important to
verify policies with the practice's bank
clearly post the policy
implement use of a restrictive endorsement
follow truth in lending guidelines
181
How should a letter that requires a written receipt be mailed?
first class mail
registered mail
certified mail
priority mail
182
which of the following is true of HIPAA?
regulations do not apply to pts seeking care under governmen
health care facilities should appoint a privacy officer...
hospitals are prevented from releasing homicide..
students performing internships may not access computer sys.
183
licensing for health care professionals, health dept. regulations are examples of
contract law
criminal law
civil law
administrative law
184
which of the following statements about completing an employment application form is accurate?
write "see resume"
complete the application quickly
using either a pen or pencil is acceptable
following instructions is very important
185
which payroll forms must be submitted to the Social Security Administration each year?
1099
W2
W6
W4
186
a block letter style includes
centered paragraphs with all other components at the left
all components centered
centered address, signature line, and first paragraph
all components starting at the left margin
187
The type of medicare coverage that provides benefits for inpatient medical care is
Medicare A
Medicare B
Medicare D
Medicare E
188
a medical professional who is convicted of nonfeasance would have
violated confidentiality
performed an illegal act
failed to perform necessary treatment
performed a duty outside her scope of practice
189
the most important component of the message you communicate is
body language
facial expression
perception of the person receiving the message
the vocab used
190
Which of the following is NOT a portion of the large intestine?
duodenum
cecum
transverse colon
ascending colon
191
Which condition is commonly known as fainting?
vertigo
tinnitus
bruit
syncope
192
Which statement is accurate regarding Americans with Disabilities Act (ADA)
The ADA applies to all business
The ADA applies only to businesses with 15 or more employees
The ADA applies only to state/federal government agencies
The ADA applies only to medical practices and health care