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BSM 1
BSM 1
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Questions
15
Answers
1
Marketers can use research-proven approaches to influence customers.
False
True
2
Instead of well-considered decisions, many people make hardwired or habitual responses to choices which are:
Thorough and deliberate
Automatic
Instinctive
Reflexive reactions
3
Key concepts in behavioural economics are:
Status quo bias
Loss aversion
Sunk cost fallacy
Nudges
Choice architecture
Prospect theory
4
Which disciplines are covered under behavioural science? (tick more than one)
Psychology
Consumer behaviour
Sociology
Behavioural economics
5
In the real world, people do not always behave rationally.
False
True
6
Humans are cognitive misers.
False
True
7
Assumptions are needed in neo-classical economics so that mathematical models can be formed to predict human behaviour.
False
True
8
Areas in marketing where behavioural economics is useful are:
Pricing
Promotions
Sales
Advertising
9
Tick which are the assumptions under traditional economics:
Self interest of individuals benefits society
People are logical and rational
Economic principles are best expressed in mathematical form
People have consistent preferences
People process information in an unbiased manner
People strive to maximize their "utility"
10
Behavioural science can help in which stages of the consumption process?
Purchase stage
Post purchase stage
Pre purchase stage
None of the stages
11
Behavioural economics is an intersection of ecconomics, sociology and psychology.
True
False
12
Some practical areas where behavioural science can be used in marketing are:
How to structure marketing promotions
How to price a product
How to prompt people to buy something now
Framing marketing messages
13
Behavioural economics uses empirical observations of human behaviour to understand factors affecting decision making.
False
True
14
Traditional classical economics can explain:
Nothing
Only irrational behaviour
Both economic and irrational behaviour
Only rational economic behaviour
15
Real world behaviour is best understood by assuming that people are not fully rational.
True
False