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Strategy Chapter 1 part 2 Flashcards | StudBud
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Strategy Chapter 1 part 2
Strategy Chapter 1 part 2
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Questions
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Answers
1
Which application involves interacting with customers to better understand their needs and promoting relevant products?
Lead-generation method
Distribution channel
Relationship-building medium
Customer service department
2
In digital marketing transformation challenges, what does "Style" include?
The organization's guiding concepts
The modification of organizational structure
The way key staff behave in achieving goals
The distinctive capabilities of key staff
3
What is the process of capturing a variety of data on customer interactions with the company called?
Delivering results online
Execute digital communications
Customer profiling
Define digital marketing strategy
4
What should be the main source of information for the digital marketing objectives ?
Technology innovation
Competitors
Legal requirements
Business objectives
5
What is a feature of a digital marketing strategy that requires defining a compelling and differential value offered
Compelling value proposition
Consistency with the channel
Target audience definition
Using clear objectives
6
Owned media
is publicity generated through PR invested in targeting influencers to increase awareness about a brand.
False
True
7
Outbound digital communications involve customers making inquiries through web-based forms, social media, and email.
True
False
8
what kind of interactions are categorized as "G 2 B"?
Government to business
Business to government
Consumer to consumer
Government to government
9
what benefit allows for different messages to be delivered to different audiences based on what they are searching for?
Cost-control
Micro-targeting
Sizzle the brand online
Accountability
10
% of active hurdle rates" is proportion of customers falling within a level of activity, such as email click rates.
False
True