Communication & the Nursing Assistant

Question 1

You should keep a pen and notepad with you to record info until you can document in med record

Accepted Answer

true

Question 2

Translators, translation devices and communication boards are effective for different languages

Accepted Answer

true

Question 3

Changes to the patient's skin, nail beds, and mucous membrane color indicates:

Accepted Answer

problem with circulatory system

Question 4

Which of the following best describes how to communicate with the hearing impaired?

Accepted Answer

use gestures and communication or picture boards, reduce distractions & make sure patient can see your face

Question 5

A patient's body language does not agree with what he says. what will you do?

Accepted Answer

say what you think is being sent and ask if correct

Question 6

Which of the following will best aid in communicating with the patient who is confused?

Accepted Answer

get his attention; speak in short concise sentences

Question 7

Computers in the health care setting are used for

Accepted Answer

communicating about patient conditions

Question 8

You show that you are actively listening when you

Accepted Answer

pay attention

Question 9

When communicating with a visually impaired patient:

Accepted Answer

let the patient know when you are about to leave

Question 10

Body language conveys a stronger message than what is spoken.

Accepted Answer

true

Question 11

Use short, simple phrases when communicating with the cognitively impaired.

Accepted Answer

true

Question 12

Medical records are legal documents

Accepted Answer

true

Question 13

Patient call lights should be within the patient's reach

Accepted Answer

true

Question 14

What is expressive aphasia?

Accepted Answer

difficulty forming words, speaking, or inability to speak.

Question 15

You should knock on the door before entering the room of a blind patient.

Accepted Answer

true

Question 16

Which of the following is the BEST way to address a formal letter to a physician?

Accepted Answer

Dear Dr. Motley

Question 17

When speaking to patients

Accepted Answer

ask patient how he would like to be addressed

Question 18

Which best describes a patient's reaction to bad news?

Accepted Answer

She sobbed quietly for about 5 minutes afterwards

Questions 18