21st Century Workplace Readiness Skills

Locates information efficiently, evaluates the credibility and relevance of sources and facts.

Values individual differences and works collaboratively with people of diverse backgrounds and viewpoints.

Plans, implements, & manages personal & professional development goals related to education, career, finances, & health.

Shares responsibility for collaborative work.

How to select and safely use industry-specific technologies, tools, and machines to complete job tasks effectively.

Plans, prioritizes, and adapts work goals to manage time and resources effectively.

Listens attentively and asks questions to clarify meaning; articulates ideas clearly in a manner that's appropriate.

Complies with laws, procedures, and workplace policies; honesty and respect.

Employs originality and resourcefulness.

Maintains a safe work environment by adhering to safety guidelines.

Negotiates diplomatic solutions to interpersonal and workplace issues.

Maintains a working knowledge of devices, hardware, software, and applications.

Meets organizational expectations regarding work schedule, behavior, appearance, and communication.

Applies mathematical skills to complete tasks as necessary.

Reads and interprets workplace documents and writes effectively.

Open to new ideas and ways of doing things; continuously develops professional skills and knowledge.

Independently looks for ways to improve the workplace and accomplish tasks.

Understands basic Internet and email safety and follows workplace protocols to maintain the security of information.

Considers the social, economic, and environmental impacts of one’s actions.

Anticipates and addresses the needs of customers and is courteous.

Sound reasoning to analyze problems.

Consistently works to the best of one’s ability and is diligent and dependable.