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DECA Competition Practice
DECA Competition Practice
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Introduction to DECA Competition - Testing Practice testing questions.
Flashcards
25 cards
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Questions
25
Answers
1
An individual books a hotel reservation on an Internet web site. This is an example of
promotion.
place.
product.
possession.
2
A primary reason that employees experience burnout in the workplace is because they
interact with coworkers
become bored with the work
receive new work assignments
obtain feedback from managers
3
The purpose of a company's operations function is to manage its...
employees.
day-to-day activities
long-term goals
communications.
4
A market for goods and services exists when there is a group of...
responsible homeowners
potential consumers
professionals.
laborers.
5
One way that a manufacturer can foster positive relationships with its channel members is by...
providing training programs
using aggressive tactics
selling directly to end users
encouraging a competitive culture
6
Which of the following would not be considered an intermediary in a channel of distribution:
Retailer
Producer
Wholesaler
Agent
7
Which of the following is categorized as a fixed expense in a personal budget:
Clothing
Car payment
Home repairs
Groceries
8
You have a customer-service mindset if you believe that your customers are your
associates.
relatives.
friends.
employers.
9
Many businesses try to foster positive customer/client relations by encouraging employees to be
authoritative.
talkative.
reserved.
friendly.
10
Which of the following is an example of a service provided by the hospitality industry:
Airline tickets
Restaurant meals
Electronic room keys
Valet parking
11
A manufacturer has learned that its market is expanding. How should this information be used?
To lay off employees
To increase production
To drop current product lines
To buy risk protection insurance
12
One of the benefits of competition to consumers is that competition encourages?
government to finance business activity
businesses to develop new products
government to fix prices
businesses to limit their product lines
13
What is often one of the largest sources of money flowing out of a business?
Accounts receivable
Profit and loss
Payroll and benefits
Goods and services
14
Persuasion is an important part of which of the following functions:
Self-control
Communication
Education
Motivation
15
Product/service management can help to decrease...
financial success
business risk.
sales.
profits.
16
When deciding what products to buy, businesses tend to offer only those products that...
customers expect
managers suggest
employees prefer
vendors recommend
17
How do customers benefit when salespeople use effective techniques in selling?
Others learn about the business
They become repeat customers
The rate of returns decreases
Their needs and wants are satisfied
18
Consumers buy products to benefit...
producers.
themselves.
marketers.
retailers.
19
Listening carefully should enable employees to
earn frequent raises.
follow directions
avoid criticism.
become good speakers.
20
Channels of distribution benefit businesses by...
getting their products to consumers more efficiently.
allowing them to avoid all channel tasks.
raising their profits each year.
lowering the prices of all industrial goods.
21
Being attentive,watching trends, and pinpointing problems are ways for entrepreneurs to uncover
intangible goals
financial strategies
true motives
product opportunities
22
Loss due to shoplifting is an example of a(n) __________ business risk.
economic
natural
internal
human
23
Which of the following would be least likely to be found on the label of a nonhazardous product
Precautions when using the product
Ingredients
Proper circumstances for use
Acceptable uses
24
An e-mail message that is sent to a coworker should contain
a persuasive argument.
an urgent tone.
essential information
encouraging news
25
Changing attitudes about family roles is an example of a shift in?
competition.
the economy
demographics.
society and culture
