Business 1 Test Barbers and Cosmetology

all of the following statements identify the benefits of sharing knowledge EXCEPT:

Pareto's principle is called the:

To be granted future loans it is important to pay on time and avoid:

A client profile is information that can be used to identify the general characteristics of individuals

What percentage of the total salon expenses generally represents compensation for the salon owner and employees

An example of a liability on your financial statement would be:

Offer an additional hair coloring service to the client who originally scheduled a haircut appointment is an example of

Which of the following is perhaps the easiest buyer motivation to recognize in the salon?

According to statistics, how often does the average loyal client visit a salon?

The most important relationship you form at the beginning of your career success are those that develop:

For barbers just starting out the most common and immediate source of referrals is:

The money in your checking account and savings accounts, IRAs, stocks and bonds are all considered to be your total

Which of the following business types is owned by the shareholders and formed under legal guidelines?

which one of the following items is usually the largest expense in operating a barbershop

A client retention strategy of clients reserving an appointment before leaving their current visit is called:

According to statistics, how often does the average loyal client visit a barbershop?

Gen X prefers:

Turning a $30 dollar ticket into a $40 ticket is an example of:

A goal strategy that states exactly what you want to accomplish is referred to as being

A form of operation where an initial purchase fee plus a monthly service charge is paid to the parent corporation:

Which of the following terms defines a specific target or benchmark of achievement and attained in a specific timeframe?

Is this something I can commit to is a question that would be asked when determining if a goal is:

Which of the following characteristics will contribute to career success?

Which of the following concepts involves converting existing clients to return clients?

it is wise to keep all records of daily sales and services for

Which of the following concepts involves converting exiting clients to return clients

Which buyer wants to know all of the facts of a product thinks carefully about buying, without regard for who else likes

An efficient working space for each salon professional is:

Which of the following characteristics will contribute to career success?

Which of the following descriptions identifies the meaning of clientele

Features of a product are its characteristics, which might include:

Networking provides all of the following benefits EXCEPT:

Location is the most important factor in :

An important aspect to remember when managing the financial operations of a salon is to:

which of the following items must be reported as employee income:

Net worth is calculated by subtracting liabilities from which of the following?

Which of the following descriptions would be considered a key to successful client relationships?

A realistic goal is one that:

Important information about the client, combined with the financial value of a client, is referred to as the:

Measurable goals will help you get organized and:

assets are all the property you own

Renting or leasing a workstation from a building owner would represent which of the following situations:

The act of a highly satisfied client directing another person to see you for professional services is called a(n):

Which of the following terms refers to all money owed?

A sole proprietorship is a business owned by

An effective strategy to ensure a return visit from a client is to:

Adding the client's service total and retail total for one visit will achieve which of the following results?

Operating agreement when a business functions under a parent corp in exchange for promotions, advertising and management

Pareto's principle is called the 80/20 rule

The type of insurance that helps cover the costs of any equipment or the physical location in case of a fire or theft

Selling additional services to clients beyond what they orignally scheduled for a visit is called:

Successful barbershops have staff that recommend their services and quality retail products by doing all EXCEPT

Approximately 10% of all clients that visit the barbershop are lost annually.

Which type of buyer puts up a struggle and has a strong desire to debate with you?Question 45Select one:

Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:

All the cost incurred in running the barbershop each day is referred to as operating loss

Which of the following actions would represent taking the team approach?

Who must apply for a state sales tax permit before collecting taxes on products or services sold

Wokers' compensation Insurance is needed to protect the:

All of the following are demographic categories most often included in marketing statistics EXCEPT:

If a client expresses a lack of satisfaction with the finished look, all of the following actions are recommended EXCEPT

Which buyer type is open-minded and willing to take a chance on new products without hesitation?

The term given for selling products for client home care is retailing

A financial advisor who can tell you what a bank is likely to lend you, based on your net worth, is referred to as a(n):

The following are all benefits of a product EXCEPT:

Which of the following time periods identifies the consideration for a long-range goal?

An account established to save for replacement of equipment is called:

One happy client typically tells an average of how many people about their good edxperience

A rental agreement is known as a:

Type of business ownership when two or more persons share all costs of opening, operating and maintaining a business is

A category title for tracking and overseeing clientele-building strategies is CRM which stands for:

 Will get a job within the next 60 days is an example of a:

If all of your appointment times have been scheduled with clients for a given day, the term to describe this is a:

Which of the statements below represents a specific goal?

When handling a client complaint you can turn a negative experience into a positive one by: