Sales and Service Modules 1-3

Effective sales peoples...

Sales people need ________ to make an ethical sale.

a warm call since someone else has suggested or recommended that the prospect meet with the sales rep

process of searching for potential customers, clients, or buyers in order to develop new business

Person in charge of communicating or preventing information from reaching a decision maker

Negative aspects of a career in sales

Selling is even a part of your personal life

Something that is ethical doesn't have to be legal and vice versa.

Direct Selling Association have a _______ to guide a standard of behavior.

The two traits sales people need

taken the place of direct mail marketing

With technology, sales people have an opportunity to become a ________.

an unsolicited call, by telephone or in person

Perks in sales that other jobs do not offer such as the following

The person in charge of making a final decision on the sale.

CRM stands for

Successful sales people...

Personal Selling in one part of a company's

Statistics show that a majority are turning to online reviews on social media as part of their product research.

Process of communicating with a potential buyer face-to-face with the purpose of selling a product or service.

using sites such as Facebook, LinkedIn, SlideShare, Twitter, Pinterest, to solicit new leads and business

The majority of people who make over a six-figure income are sales representatives

What is Sales?