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LO 1-3 Flashcards | StudBud
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LO 1-3
LO 1-3
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1
Pediatric Dentistry is the specialty that:
focuses on diagnosis& treatment of the diseases of teeth supporting tissues
provides preventative & therapeutic oral health care for children
promoting dental health through organized community efforts
2
The document containing business objectives and proposes how they will be attained within a specific timeline is called:
Business plan
Financial plan
Mission Statement
3
With electronic data, how many backup processes are recommended?
It doesn't matter
3
2
1
4
The organizational culture that is ideal to promote in the dental practice is:
Leadership-enriched culture
Task culture
Person culture
Power culture
5
The statement that speaks to the way the practice is to be managed, and the roles of the staff/patients is called?
A mission statement
A practice policy
A practice philosophy
6
The business structure that includes two or more pooling resources and profits is called?
Sole Proprietor
Partnership
Corporation
7
________ is a mutually trusting relationship between staff members
Rapport
Recognition
Respect
Responsibility
8
The ability to acquire, analyze, and interpret information is called:
Conceptual skills
Human relations
Administrative skills
Technical skills
9
The amount of time and degree of motion required to perform a task is called:
The concept of time and motion
Ergonomics
Classifications of motion
10
Which zone is NOT part of the Business Office Triangle?
The work area zone
The reception zone
The intraoffice communication center
The treatment zone
11
Instructions and explanations are a form of:
Horizontal communication
Downward communication
Upward communication
12
When applying the Principles of Motion Economy in the Business Office you should:
Use motions that require the least amount of movement.
Position materials as close to the point of use as possible.
All of the above
Minimize the number of eye movements.
13
A question you CANNOT ask during an interview is:
What is your attitude toward your previous working experience?
What do you feel your weaknesses are for the position available?
What are your career objectives?
ØWhat religious holidays do you practice?
14
Which design feature does NOT helps create a barrier free office?
Widen doors and doorways
Installing plush, high-desity carpeting
Installing raised letters and braille
15
Which does NOT describe Dentsry as a health care service
Operating efficiently
Provide oral health education
Promote optimal oral health in a culturally sensitive manner
Emulate the highest standards of patient-centered care
16
The filing system that is filed in sequence by date, is called:
Numerical
Chronological
Alphabetical
Subject
17
Another name for a fixed practice is?
Mobile practice
Brick-and-mortar practice
18
A method of influencing others for good, rousing others to action, and inspiring others to become their best is called:
Management
Leadership
Empowerment
19
The classification of movement that includes; fingers, wrist, elbow, and shoulder movement, is called:
Class II
Class V
Class IV
Class III
