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Review for Travel Agent Final Exam Flashcards | StudBud
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Review for Travel Agent Final Exam
Review for Travel Agent Final Exam
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Access and Airport Codes
Flashcards
40 cards
F
Practice quiz
P
Host live
L
Questions
40
Answers
1
The type of sale that requires the least amount of training or skills.
Recovery
Transactional
Consultative
Promotion
2
Vaccinations may be needed to travel to third world countries.
True
False
3
The Empire State Building is an attraction where?
Boston
Newark
Washington DC
New York City
4
Resort hotels cater to leisure travelers.
True
False
5
A responsibility of FAA.
Maintain airport security
Appoint Travel Agencies
Inspect aircraft
control distribution of tickets
6
Five fields needed in Sabre for confirmation
Phone numbers, price and names
Flight itinerary, names and received from
PAX names and phone numbers only
Names, Phone, itinerary, ticketing and received from
7
The process of asking questions to determine customers' needs?
Qualify
Recovery
Follow-up
Costing
8
MCI is the airport code for..............
Kansas City, MO
Milwaukee, WI
Omaha, NE
Madison, WI
9
Airports used by airlines for a majority of their flights are called hubs.
true
false
10
In the hotel business the better the _______ the higher the price.
elevator
front desk personnel
location
meals
11
Itinerary where pax travels from SFO to BOS, drives to CLT and flies back to SFO is.....
One way
Circle trip
Round trip
Open Jaw
12
Transportation that flies at regular set times is called.
Scheduled service
Fractional airline
Charter service
Positive space service
13
Website to locate International entry information?
www.traveltoday.com
www.international.gov
www.matrix.com
www.travel.state.gov
14
Mount Rushmore is a monument in what state?
Oregon
Minnesota
North Dakota
South Dakota
15
The Sabre format to sell 3 seats in Y class from line #1 is.........
03Y1
01Y3
13NOVMSPMIA1P
16
What is the airline code for United Airlines?
UL
UA
UN
UT
17
The most common mode of transportation for escorted tours is.........
train
car
motorcoach
dogsled
18
The main distributor of airline tickets is......
travel agents
newspapers
internet
airlines
19
What entry displays all of your reservation?
All
*P
*V
*A
20
Alcatraz is located in........
SFO
SJC
LAX
SAT
21
ORD is the airport code for..........
Chicago/Midway
Chicago/O'Hare
Orlando
Orange County
22
The most accurate map is ____________
Compass
Globe
Latitude
Flat map
23
Restaurants have nothing to do with the travel and tourism industry.
false
true
24
What is the airport code for Oklahoma City?
OKK
I don't know
OCY
OKC
25
A person who works for a hotel and helps guests with show tickets, reservations, etc is called
doorman
manager
reservation agent
concierge
26
Run of house rate is the guest receives the best room available at check in.
false
true
27
A couchette is a sleeping compartment on a foreign train.
true
false
28
GDS stands for......
I don't know
Global Reservation Site
Go Don't Sit
Global Distribution System
29
PNR stands for........
Primary Non-stop reservation
Passenger Nationality Record
People need reservation
Passenger Name Record
30
In room extras such as shampoo, hairdryer and wi-fi are called...............
I don't know
standards
amenities
extras
31
What is the airport code for Atlanta?
ATL
ATT
ALT
ALL
32
What type of tour can be earned by meeting a sales goal?
Hosted
Independant
Escorted
Incentive
33
US citizens need a visa for every country they want to travel to.
False
True
34
What is the airline code for Sun Country Airlines?
SY
SU
SC
SN
35
Amtrak pays commission to Travel Agents.
True
False
36
125NOVMSPMIA7A
Sabre availability for 25Nov MSP to MIA at 7A
Price an itinerary
Sabre Availability for 12Nov from Miami
Sell a flight for 25Nov from MSP to MIA
37
A document issued by the government to prove a travelers' citizenship is called.
passport
visa
tourist card
IDP
38
How old do you need to be to rent a car without additional fees?
21
25
18
20
39
Airport code for Washington/National/Ronald Reagan?
IAD
WAS
DCA
WAR
40
What is the airline code for Delta?
DA
DE
DL
DD
