EOP4 Practice Test

Question 1

You have a paper copy of a document and you wanted to convert it into an electronic copy. You would most likely use a...

Accepted Answer

Scanner

Question 2

You are printing off copies of a one-sided document. What copy machine function is this?

Accepted Answer

Simplexing

Question 3

When preparing to print a document, which feature will you use to ensure that everything in the document looks correct?

Accepted Answer

Print Preview

Question 4

What is the copy machine function called that allows you to print in this order 1, 2, 3, 1, 2, 3.

Accepted Answer

Collating

Question 5

The process of writing comments, underlining key statements, and marking important dates on the pieces of mail is...

Accepted Answer

Annotating

Question 6

What you see is what you get (WYSIWYG) refers to what aspect of computers?

Accepted Answer

Desktop Publishing

Question 7

Which feature in Word is used to create a form that you intend to use multiple times for different recipients?

Accepted Answer

Mail Merge

Question 8

Which of the following is a good "Best Practice" technique when reordering supplies for a company?

Accepted Answer

Track all supply totals and reorder early

Question 9

If you are preparing a Word document for your boss, what should you do to be absolutely certain that is free of errors?

Accepted Answer

Spell Check and Grammar Check on Word.

Question 10

What is the best way to maintain employees' emergency contact information?

Accepted Answer

File alphabetically by name.

Question 11

Your boss has come to you for help organizing a current sales report. Which software type would be the best choice.

Accepted Answer

Presentation

Question 12

A copy machine function that allows you to print a multi-page document that you want to keep in a packet format.

Accepted Answer

Stapling

Question 13

To maintain operating system integrity on your computer, you should...

Accepted Answer

All of the above.

Question 14

Which of the following documents would you create to inform others about events that will take place during a meeting?

Accepted Answer

Agenda

Question 15

How often should you complete a Bank Reconciliation?

Accepted Answer

Monthly

Question 16

When turning in an Expense Report, you should include all of the following except.

Accepted Answer

Receipts for personal shopping/expenses.

Question 17

Bob turns in sales tickets for $350 and Tom turns in $250 cash, how should you record the journal entry?

Accepted Answer

$250 to Cash Receipts and $350 to Sales.

Question 18

To add a picture to your document, you should go to...

Accepted Answer

Insert tab, then Picture

Question 19

Which of the following is NOT an effective practice for scheduling appointments?

Accepted Answer

Double book several time slots throughout the day.

Question 20

What is the purpose of a Notarized document?

Accepted Answer

To ensure the person signing the document is who they say they are.

Question 21

To access the Help function in most computer software programs, you need to...

Accepted Answer

Search for "help"

Question 22

Which of the following options would work if you are moving a paragraph to another page?

Accepted Answer

Cut and Paste

Question 23

Which mail service would you use to ensure that your package is safe from loss and/or damage?

Accepted Answer

Insurance

Question 24

Which mail service guarantees delivery on the next day?

Accepted Answer

Express Mail (sometimes referred to as Overnight Mail)

Question 25

If you are unsure how to operate a piece of office equipment, the best way to learn how to use it would probably be...

Accepted Answer

Read the operating manual that came with the equipment.

Question 26

Column, Line, Pie, and Bar are all examples of ______that can be created using Word, Excel, etc...

Accepted Answer

Charts

Question 27

The purpose of a Bank Reconciliation Statement is...

Accepted Answer

Verify that the amounts on the bank statement are consistent or compatible.

Question 28

What would NOT be included in a Personal Record Management Systems?

Accepted Answer

Computer password

Question 29

Assume that you email a large group of co-workers pretty often. What is the best way to configure this in your email?

Accepted Answer

Create a list of all of the people and call it "Sales Department"

Question 30

Your company recently purchased 25 new computers. Located at the top of the invoice is 4/10, n/60. What does this mean?

Accepted Answer

You will receive a four percent discount.

Question 31

To develop, revise, and create queries and reports, one should use...

Accepted Answer

Database software (Access)

Question 32

How often should you file documents to stay organized?

Accepted Answer

Daily

Question 33

The best way to organize various files on your computer would be by using...

Accepted Answer

Folders and subfolders

Question 34

Which mail service would you use to ensure that your package was received by the sender?

Accepted Answer

Return Receipt

Question 35

When your Supervisor is out of the office and receives a phone call, what information should you record for them?

Accepted Answer

Name of caller, time of call, subject of the call, and a number to call.

Question 36

Which of the following is an acceptable Complimentary Closing for a business letter?

Accepted Answer

Sincerely

Question 37

Word offers Templates for which of the following document categories?

Accepted Answer

All of the above

Question 38

To arrange and organize data in Word, you should use...

Accepted Answer

Table

EOP4 Practice Test

Questions 38

EOP4 Practice Test

Questions 38