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Practice for the Business English FInal Flashcards | StudBud
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Practice for the Business English FInal
Practice for the Business English FInal
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Flashcards
38 cards
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Questions
38
Answers
1
Etiquette is...
a code of polite behavior
a type of yummy bread
the same for all cutlures
chewing with your mouth open
2
Having good verbal and social skills helps you explore a career path where you can apply these skills.
True
False
3
High-POWER cultures tend to value hierarchy and following the rules.
True
False
4
A
scientific lab report
provides precise calculations and observable results.
True
False
5
All cultures have the same traditions when it comes to business.
False
True
6
In a culture that prefers HIGH POWER DISTANCE, use terms like "Sir" and "Ma'am."
True
False
7
Saron enters an earlier date on an invoice that she completed late.
She is gossiping
She is falsifying information
She is providing poor customer service
She is refusing to follow procedures
8
If you disagree with someone at work, which is a professional way to respond?
I don't want to listen to you.
Tell me more about your point of view.
You are wrong. Here's how I see it...
Whatever.
9
Captions in visual aids include an article.
False
True
10
High-CONTEXT cultures tend to value relationships over tasks.
True
False
11
Which is a good SHORT-TERM goal for Nikki (a senior in high school)?
Participate in a youth volunteer program at a police station.
Get promoted to a sergeant or detective.
12
A
progress report
provides information to the media and news stations.
True
False
13
A
scientific lab report
provides opinions and random ideas.
False
True
14
Which phrase would you find in a Reference Section?
Sources: Privacy Act Internal Use Bulletin.
This policy will inform employees about...
All employees must...
15
Showing up and turning in assignments on time shows timeliness
True
False
16
A progress report provides information on work completed.
True
False
17
Captions in visual aids provide additional information about the visual.
False
True
18
Which does effective communication
NOT
do?
helps to clear up a misunderstanding.
makes the interaction less reasonable.
helps to reduce tension in the interaction.
19
The statement, "Keep to the left side of the path" is written as a direct command.
False
True
20
When Pierre is careful about punctuation and spelling, he is demonstrating
consistency
attention to detail
adaptability
timeliness
21
Adaptability means...
sticking to what you do no matter what
changing in response to a new situation
22
A
product
is an item produced or sold by a company
True
False
23
A
procedure
is...
a statement of policies.
a series of actions conducted in a certain order or manner.
24
A
progress report
includes deadlines.
False
True
25
Which phrase is an example of a Procedure Document?
E. a description of acceptable ways to use social media at work
A. a description of what employees must wear in the workplace
B. a description of actions to take to hire an employee
D. a description of how staff should greet customers at a store
26
Which response shows that you want to build relationships in a
HIGH-CONTEXT
culture?
Can I help you prepare some tea?
Let's talk business first.
Can I have coffee instead?
We like to do things faster in America.
27
Three ways to get your audience engaged are
Include lots of small text, no visuals, and no video
Read a lot, refuse to answer questions, look down as you talk
Include graphs, video clips, and ask questions
28
A job fair...
is a fair where you can find out about many different jobs
all of the above
is a place to go to if you are unsure what position you wnt
is a place where companies come to recruit employees
29
Shiloh promises to write a 1,500-word article and the magazine promises to pay $150 for the article.
This is a consideration of the contract.
This is a confidentiality agreement.
30
Choose the correct
etiquette
of in-person meetings:
Scribbling notes and passing them to your coworkers.
Canceling the meeting an hour before the scheduled time.
Listening to what the clients say without interrupting.
Rolling your eyes and crossing your arms when listening.
31
When writing instructions, be sure to write them in order
from the hardest to the easiest step
from the first step to the last step
in alphabetical order
from the easiest to the hardest step
32
The statement, "Do not walk on the grass" is written as a direct command.
True
False
33
Profit
is a product sold by a company
True
False
34
Which is a good SHORT-TERM goal for Nikki?
Take classes in the recommended subjects of math, and psychology.
Prepare for law enforcement entrance exams.
35
At job fairs, you can meet representatives from different companies.
True
False
36
A
contract
is an agreement...
all of the above
is intended to be enforceable by law
a written agreement
a spoken agreement
37
Which phrase would you find in a
Purpose Statement
?
This policy will inform you about...
All employees must...
38
The statement, "There may be several water sprinklers in some areas" is written as a direct command.
False
True
