Duplicate of Pivot Point Business

Composite of market statistics used to i.d. general characteristics of individuals w/i that market is the

For nail professionals just starting out, the most common source of referrals is:

A client retention strategy that involves clients reserving a future appointment before leaving the nail salon/spa is

The tax based on the profits (earnings) of a business is known as

The type of nail salon/spa that uses a set business plan provided by a parent company is referred to as a(n)

If a client is unhappy with the service provided, this client might tell how many people about their dissatisfaction?

What creates a harmonious and predictable environment that makes the client feel safe and in control?

An example of a liability on your financial statement would be

The emotional buyer bases their purchases on

Buying based on spontaneity or emotional decision-making is called

When nail pro rents space & is responsible for booking clients, purchase supplies, record keeping & accounting are  

Relevant client attributes and characteristics combined with the financial value of a client is referred to as the:

What kind of insurance is required by federal law for all qualified employers?

Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the

An agreement on how things are to be done in the nail salon/spa so things happen in a uniform way is called

A rental agreement is known as a

Insurance protects the nail spa against financial loss arising bc of injury/damage resulting from use/misuse of product

Workers' Compensation Insurance covers any expense resulting from an injury to a

Identifying and approaching people who would most likely be open to receiving the services you offer is known as

A sole proprietorship is a business owned by

A brief, written account of personal, educational and professional qualifications and experience is known as a

The renting of a space or booth by an individual nail professional on a monthly basis is referred to as a(n)

What is considered the best form of advertising?

To be granted future loans, it is important to pay loans on time and avoid

Arrive 15 minutes before a job interview, confirming the exact loc., parking availability & cost & the approx. travel

Which type of insurance protects the nail salon/spa owner from financial loss that can result from employee’s negligence

A set dollar amount per hour paid to an employee is known as

U.S. Social Security and Canadian Pension taxes are planned savings/retirement funds, and the money is collected by the

What is the form called that verifies an employee's authorization to work in the U.S.?

Treating your client like an important, valued individual is known as

Gen X customers prefer

Benchmarks for a measurable goal are usually expressed with

Compensation structure based on a percentage of the $ income the nail professional generates from client services

All the property you own is called a list of your

Towels, linens and furniture fabrics are examples of a nail salon/spa ambiance component known as

Net worth is calculated by subtracting liabilities from which of the following items?

The nail salon/spa exterior, décor, music and sounds, lighting and air and ventilation are all components of

Renting or leasing space or workstations from a building owner would represent which of the following situations?

Measurable goals will help you get organized and

Which client type requires accurate information on services and products?

A personalized approach is also referred to as

Which generation is more receptive to advertising using technology?

The tentative client arrives at the nail salon/spa with which type of budget?

Before a job interview begins, you might be asked to fill out a(n)

Which buyer type wants to save money at all costs and is not as interested in quality of product as price?

A goal you believe can be accomplished represents which of the following S.M.A.R.T. goals

Insurance covers equip. & physical location of a business in for natural disasters,fire,theft or accidents is premise or

A nail salon/spa working harmoniously as a group represents which of the following work ethics?

Gel-form nails were introduced in what year?

An effective method to encourage client retention is to

The money in your checking and savings accounts, IRAs, stocks and bonds are all considered to be your

Which description applies to an independent nail salon/spa?

Tells the public about the services u perform, wk quality u produce & other reasons that clients should patronize ur spa

Passion as a work principle can be described as: