Pivot Point

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Which phase of client care satisfies client needs?

What is an opening that contains the root of a hair called?

All of the following are true about primary colors EXCEPT:

Which of the following indicates the number of electrons flowing through a particular line?

Cosmetic surgery to reshape the nose is called:

Type of permanent hair removal uses an intense pulsed light to destroy bulbs with lil scarring

The midsection of the muscle is called the:

Which of the following is a personal quality that might be evaluated in an interview?

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Indirect high frequency is used to amplify the effects of massage movements for relaxation or:

The largest bone of the facial skeleton is the lower jaw, known as the:

Which of the following occurs during the Ask, Analyze & Assess phase?

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All of the following are contraindications for performing a reflexology treatment EXCEPT:

What is the control center of the cell’s activities?

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Which part of a muscle is nonmoving (fixed) & attached to bones or other nonmoving muscles?

A contagious bacterial infection that affects the membrane that lines the eyelids is known as:

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The outermost layer of the skin & provides the body with its protective barrier:

When no “trading” is taking place & the atoms are sharing the electrons, they are held by a(n):

The liver converts and neutralizes ammonia to:

A necessary companion to the resumé is the:

Which of the following is NOT a massage tip?

What active ingredient is used to prevent skin inflammation & damage due to free radicals?

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A bleeding wound should be treated by:

Any infrared light produces:

What is the result created by thin, sculpted arches when doing eyebrow design?

Which of the following types of temporary hair removal techniques is a painless method?

What is a business called in which two or more persons share management responsibilities?

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What is the best form of advertising in any customer service business?

The U-shaped bone located in the throat, sometimes called the “adam’s apple” is the:

Skin type that lacks adequate sebum production & exhibits heightened sensitivity is known as:

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In many cases, who is the first person to greet a client?

Which of the following is true about cataphoresis?

How many weeks should a laser resurfacing patient wait before returning to normal activities?

What are the basic units of life?

Which is perhaps the easiest buyer motivation to recognize in the skin care center?

What is the function of lymph?

How much room per esthetician is needed to create an efficient working space?

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The part of the atom that has no electrical charge is the:

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Which of the following is considered a warm undertone?

What treatment is responsible for lightly resurfacing the epidermis?

Which basic waxing procedure would include applying a soothing gel?

Which of the following groups approves the efficacy of disinfectants?

What is the first step to take when exposed to a client’s blood during a procedure?

A body’s metabolic rate or speed is dependent upon:

What helps you focus & defines what path your career will take?

When using chemical disinfecting agents, it is important to:

All of the following are considered skin types EXCEPT:

Which is the first ingredient found in the majority of cosmetic skin care products?

Which of the following is NOT an alternative name for affusion therapy?

Characteristics or specific ingredients of a skin care product are called its:

A feeling or emotion toward something or someone is reffered to as:

What plays a key role in the successful operation of every skin care center?

Which of the following is the largest expense when opening a skin care center?

The process of a substance losing an electron is called:

What can occur when a foreign conductor comes in contact with a wire carrying current to a load

All of the following take place in the Greeting phase EXCEPT:

Joining hydrogen & oxygen to form water is an example of a:

The transfer of heat energy through an empty air space is called:

The lip color should not overpower the amount of color applied to the:

Which 2 kinds of light in the skin care center, produce a balance of light when used together?

The skin on the neck is generally lighter than the skin on the face, so the best foundation:

Results of rhytidectomy include all of the following EXCEPT:

Which of the following involves mixing crushed herbs and hot liquid to form a paste?

Which of the following is the basis upon which you create a first impression?

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Which machine serves as an atomizer to refresh the skin?

What percentage of wrinkles are caused by the natural aging process?

The low-level destruction of surface bacteria is called:

Which type of chemistry deals with all matter that is not alive or never will be?

A technique that uses finger-point pressure to influence certain body conditions is referred as

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Improvement a product will make to enhance the appearance or condition of the client’s skin are

What is a small elevation of the skin, usually inflammatory that does not contain pus?

How often should a professional skin analysis be performed?

What is the maximum percentage of acid that the EMDA allows esthetician’s to use in AHAs?

What percentage of glycolic acid is used in superficial chemical peels?

Which is a typical commission rate for an employee to receive when selling retail?

The energy found in food is measured in:

The process of converting raw materials in the form of carbohydrates/fats/proteins into energy:

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If someone feels depressed when there are fewer hours of daylight s/he may be experiencing:

An electrical path that is broken is called a(n):

What is reffered to as a unit of electrical pressure?

What is the scientific study of matter and the physical and chemical changes affecting matter?

What type of business is owned by shareholders and is formed under state law?

Halitosis means:

Which of the following categories fights skin-ravaging free radicals?

Which of the following is a characteristic of oily skin?

In order to add dimension to an oblong face, a hint of contour should be added directly:

Which of the products listed below assists in preventing the growth of bacteria?

What is a business called when it’s owned by one person who is in complete control?

A foot doctor is called:

A buyer who puts up a struggle & enjoys debating with the salesperson is known as:

Tesla current treatment is sometimes also known as the:

Tubular, elastic, thick-walled branching vessels that carry pure blood throughout the body are:

Which of the following refers to the medicinal use of plants?

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The upper chest area is known as:

What is the function of the excretory system?

Body wraps offer a quick way to firm all of the following area EXCEPT:

What is the body’s largest organ?

Medical branch studies the skin, it’s structure, functions, diseases & treatments?

Chemicals such as alkaloids & glucosides that give plants their healing properties are called:

The category of fragrance that is one of the easiest to identify is:

Which type of buyer wants to know all the facts a about a product before buying it?

Muscles are attached at both ends by either:

Which of the following is NOT an example of a disposable item?

Which element listed below is usually the first contact a client has with a skin care center?

When selecting a sunscreen, it is recommended that you choose one that has protection from:

A physician specializing in diagnosing and treating diseases of the skin and nails is known as:

Which of the following are benefits of direct high frequency current?

Which of the following is probably the most effective way to build clientele?

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Which describes an essential ownership skill necessary for skin center owners to have?

What current government agency is responsible for regulation of cosmetics?

Proper conduct in relationships with employers, co-workers & clients is reffered to as:

This ingredient is used to dry and exfoliate

All of the following statements are true about dermabrasion EXCEPT:

The function of a hair growth retardant is:

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This form of matter has definite weight, volume, and shape:

A necessity for preventing irreparable damage while preforming any type of electrolysis is:

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A method of permanent hair removal that uses wavelengths of light to destroy hundreds of bulbs

Skin condition characterized by flushed redness, dilated capillaries & small red bumps?

Which of the following changes direct current to alternating current (DC to AC)?

Of the 14 bones that make up the face, how many are involved in facial massage?

Material around a conductor that does not allow current to pass through it is call a(n):

Which of the following is NOT a side-effect of dermabrasion?

Which type of equipment utilities rotating brushes and massagers?

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During which phase of the life cycle does the hair follicle rest?

Act of repeating out loud what you heard, processed inside your head & reported is referred as:

Which of the following is the movement of electricity along a path called a conductor?

Using a smudgy eyeliner application over the entire upper and lower lid enhances:

Which method of electrolysis utilizes multiple-wire needles or probes?

Dense, strong bands of fibrous tissue that connect bones to each other are called:

Which type of peel uses Trichloroacetic acid (TCA)?

Which of the following is the foundation of a good salesmanship?

Which phase of service consultation ensures client satisfaction & understanding?

Bathing regularly with soap, using deodorant & washing clothes when soiled are examples of:

What is a substance consisting of two non-mixable substances?

What continues to break down food once it has entered the stomach?

Which massage technique help circulates lymph, helping the body rid itself of toxins?

The most common skin type is referred to as:

During a high frequency treatment, which machine would the esthetician use on a client’s neck?

All of following are true EXCEPT:

First step in the skin care regimen that removes dirt, oil, makeup, and environmental toxins:

What font size do professionals resumé writers recommend?

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The structures that receive the messages sent to the nerve cell are called:

The category of oils that help destroy bacteria and heal skin eruptions is called a(n):

An individual should maintain a current, through, error-free:

Salaries, sales commission & paid holidays are all examples of which of the following?

Which of the following movements of massage is a circular or wringing movement with no glide?

Which of the following elements is NOT the purpose of the Agreement phase?

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The outward reflection of inner feelings, thoughts, attitude & values is known as:

Unless correction is required, the general guideline is to match the foundation to the:

Which of the following is NOT a skin care product?

What is the name for bands of fibrous tissue that attach muscle to bone?

What controls all 3 subsystems of the nervous system?

A program to familiarize he new employee with the habits & standards of the skin care center is

Which of the following is the study of structure, function & disease of the muscles?

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When sitting in a chair, it’s important to:

When having a conversation with a client, it’s recommended that you focus the conversation on:

Which of the following descriptions of care would be recommended for a 1st degree burn?

A substance or ingredient likely to cause an allergic reaction is reffered to as a(n):

During UV light therapy treatments:

The process by which cells reproduce, dividing in half, is called:

Which of the following statements reflects the purpose of the greeting phase?

A negatively charged ion is reffered to as:

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Which of the following is NOT a contradiction for facials with & without machines?

The bone that forms the area from the throat to the shoulder is known as the collarbone or:

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The makeup implement used to curl and enhance the lashes is a(n):

Which of the following refers to the use of fresh water treatments?

The study of the skin’s functions is referred to as:

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Type of exfoliation is a physical process that uses an abrasive action combined with a product

What colors are recommended for resumés?

Which lifestyle habit can rob nutrients and oxygen from the skin?

Short-range goals identify where you would like your career to be in the next:

Following a microdermabrasion treatment, the client should avoid sun exposure for at least:

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What are the 2 primary glands of the integumentary system?

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The most common method of removing essential oils from raw plant materials is:

Which of the following is the conducting pathway through which air flows?

Orange, green, & violet are:

What do the sudoriferous glands produce?

Which of the following products purifies and balances the pH level of the skin?

A chronic inflammatory disorder of the sebaceous glands, caused by many factors is:

A fat injection is also called a(n):

Which of the following is NOT a primary color?

The size of viruses in relation to bacteria is:

The clinical term for bruising of the skin is:

All of the following are benefits of massage EXCEPT:

A buyer that has an open mind & tends to take a chance on new products without hesitation is:

Which makeup implement cleanses, sanitizes, and maintains makeup brushes?

A positive electrode is called:

Which of the following is NOT one of the major biochemical compound groups?

At least how many brushes should you have on hand when applying eye and cheek color?

The second level of infection control is:

The largest organ of the human body is:

How many bones are in the cranium?

In which method of electrolysis does the client feel a tiny “flash” of heat?

When using a Wood’s lamp, what skin condition exists when the skin appears violet in color?

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Since a watt is a small unit of energy, power companies describe watt usage in:

A virus does not cause:

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What 2 principles give wraps the ability to create temporary tightness?

All of the following are side-effects of collagen or fat injections EXCEPT:

Which of the following is a material that allows electricity to flow through it easily?

When disinfecting an implement, it is important to:

6 signs of infection include pain, swelling, redness, local fever, throbbing, and:

What are created when electric current travels through a water-based solution & onto the body?

What lifestyle habit can influence hydration levels as well as hormonal imbalances?

What percent of new clients should you strive the acquire each week?

Normal activities may be resumed after what period of time following a blepharoplasty procedure

All of the following are side-effects of laser resurfacing EXCEPT:

Which of the following is NOT one of the 6 basic eyebrow shapes?

Tones that are a combination of warm and light are considered:

A motion that resembles a chopping movement using the edge of the hands is referred to as:

What types of atoms have evenly paired electrons in their outermost orbit shell?

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Which is said to be the best form of advertising?

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Which method of electrolysis offers the best results to clients suffering from hair loss?

A professional tone of voice is confident, firm, respectful and:

Which is a group of products intended to treat symptoms or cure a medical condition?

Which of the following is NOT an indicator of an effective skin care treatment?

Which of the following items describe a typical lifestyle consideration?

Which of the following terms is defined as “located below or is smaller”?

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Which of the following is the resistance to the motion of the electrons through a conductor?

Which of the following formulas best describe net worth?

Sebaceous glands continually produce & secrete:

This term describes a disease that is active internally throughout the body system

Benign growths or moles have what shape?

Which type of nerve determines our senses of smell, sight, touch, hearing, & taste?

Which type of shoes are recommended to reduce the fatigue from standing all day?

Which is an alternating current interrupted to produce a mechanical, non-chemical reaction?

Looking around the room during a client consultation sends a clear signal that you are:

Which type of buyer bases purchases more on personal reasons than facts?

Which of the following is NOT considered a topical medication?

A naturally occurring protein that is a component of human skin, joints, bones, and ligaments:

Which type of mask can be pulled from the face in one piece?

Commercial extractions that require soaking an herb in alcohol to extract the active ingredient

What is the most important factor in opening a salon?

Which of the terms listed below requires the patient to be anesthetized?

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What is carried by the red blood cells?

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Which of the following products replenishes moisture or oil to the skin?

Which skin type demonstrates sufficient moisture & sebum production?

Which type of expert would most likely be of assistance in designing a skin care center layout?

All of the following are true about warm colors EXCEPT they:

How many pairs of nerves originate in the brain?

Drawing a line beyond the natural fullness of the lips creates a fuller appearance for:

Which type of foundation is suitable for most skin types?

The hand and foot treatment product that reduces friction during a massage is called:

What color scheme is used most often to enhance eye color?

Forcing a water-soluble acidic product into the skin to nourish deep layers of the epidermis is

Facial expressions, posture and poise are examples of:

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Which of the following statements about communication are true?

Which of the following characteristics of a couperose skin condition?

What is the normal pH of skin?

Which type of peel uses phenol, the strongest of the chemical peel solutions?

A gas generated close to the skin’s surface that has a germicidal, healing & drying effect is:

Which of the following are responsible for the clotting of blood?

Which of the following do not produce disease?

If you suspect a client has a medical condition, you should always:

What is the “personality piece” that introduces you to your prospective employer?

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Procedures that may be preformed legally, as defined by a regulatory agency, are referred to as

The controlled use of essential oils is referred to as:

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What is the title given to a form of operation in which a fee is paid to a parent company?

The dermis is divided into two layers, the papillary and the:

Where does the undigested food pass for eventual elimination?

Which of the following are the smallest complete units of an element?

Effleurage is used on all of the following parts of the body EXCEPT:

Extended use of which of the following medications may cause skin dryness and dehydration?

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An example of a systemic medication would be:

A heart-shaped face is characterized by:

Which of the following is NOT a benefit of using a brush?

What is the largest bone of the upper arm?

Cells vary in size, shape, structure and:

High frequency current is also referred to as:

Phytotherapy preparations used for cosmetic purposes are known as:

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Which makeup implement is used for cleaning up or correcting errors?

The lightness and darkness of a color is called:

A superficial infection that occurs on moist areas of the skin is called a(n):

The energy in food can be stored in the body as:

How long does a typical body wrap procedure last?

What is the therapeutic use of marine plants to cleanse & revitalize the skin & body called?

What are the primary functions of the respiratory system?

What is intrinsic aging?

Which of the following statements is true about attitudes?

During what phase of the life cycle does the hair actively grow?

The 14 bones that form the digits, or fingers, are called:

Which of the following products removes excess surface skin cells?

What is a list of all the property you own called?

A golden skin tone is:

Which of the following is NOT an example of a systemic medication?

To care for a 2nd degree burn, the burn area should be:

Which of the following is NOT a contraindications for massage?

Which of the following is a fact of acne?

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The transfer of heat via direct contact is:

What type of skin cells are sloughed off during superficial exfoliation?

When using light and magnification you need to:

The portion of the brain responsible for motor function, muscle movement & balance is the:

The term meaning “in front of” is:

Fulling is a form of which type of massage movements?

What is a factor that influences a faster rate an ingredient or product penetrates the skin?

Which of the following is NOT a characteristic of the square face shape?

How long does the sugaring method of hair removal last?

All of the following statements are true about contouring EXCEPT:

What are oils and oil-soluble substances named that are used to condition and soften the skin?

What is the technical term for any appliance that requires electricity in order to work?

Curl top lashes with an eyelash curler to create the illusion that’s eyes are open and:

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The degree of exfoliation during microdermabrasion depends on all of the following EXCEPT:

Which of the following helps stimulate blood circulation in the body?

What is the term for aesthetic and reconstructive procedures?

A group of body structures &/or organs that preform 1 or more vital functions is known as a(n):

What is a crack or line in the skin that may go as deep as the dermis?

What do the terms warm and cool describe about a color?

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A desincrustation facial utilizes what current in conjunction with an alkaline solution?

During the completion phase one goal is to:

What would the $3000 balance you owe your car be listed as on a financial statement?

Which of the following eyebrow designs provides balance and symmetry?

The process of building up larger molecules from smaller ones is called:

All of the following are examples of temporary hair removal procedures EXCEPT:

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The muscular organ that contacts & expands, forcing air into and out of the lungs is called the

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Skin care products used for cleansing the skin while properly balancing the pH are:

What would the $6000 your car is actually worth be listed as on a financial statement?

During an introductory handshake, you should:

What is the recommended timeline for follow-up calls and notes?

The study of the organs and systems of the body is called:

What facial shape has a narrow forehead& a wide jawline?

Moisturizers are responsible for:

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The application of special currents that have certain effects on the skin is called:

Plants or animals that live on or obtain nutrients from other organisms are called:

Which of the following is a broad muscle that covers the scalp?

After basic facial is complete, esthetician should do all of the following EXCEPT:

Full top lips can be corrected by drawing a line:

During which phase does the hair disconnect from the papilla?

What is the chemical symbol for sulfur?

The law of color states that, out of all the colors in the universe, only:

A path on which the electricity leaves the source & operates an appliance is called a(n):

Which is the technical term for any appliance that requires electricity to work?

Forcing a water-based solution into the skin by applying current to the chemical solution is:

Which hand & foot treatment product is used to hydrate, calm & soothe the skin?

Which type of tissue covers and protects body surfaces and internal organs?

Which of the following identifies the most common form of bacterial cells?

All of the following are examples of possible contraindications EXCEPT:

Chemical substances manufactured by the glands of the endocrine system are called:

Which of the following is the study of small organisms?

The category of fragrance that encompasses many men’s fragrances is called:

Which of the following encloses & protects the brain & primary sensory organs?

Which of the following procedures is one of the most requested services in the skin care center

What is a list of all the money you owe called?

All of the following are primary ways that products are absorbed into the skin EXCEPT:

Which type of shock passes through the nervous system?

What is the first course of action taken if it is suspected that a person is choking?

Acne can be caused by all of the following EXCEPT:

What is the measurement that indicates whether a substance is acidic, neutral or alkaline?

The applied science that deals with healthful living is:

During a waxing service you should do all of the following EXCEPT:

Which type of buyer wants to save money & concentrates more on price than quality?

Which of the following items is able to change alternating current to direct current (AC to DC)

All of the following are types of masks EXCEPT:

Implements that come in contact with the client must be:

Which of the following are responsible for all voluntary body action?

All matter - whether living or non-living, solid, liquid, or gas - is made up of:

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What is an open follicle plugged with a black surface plug that has been oxidized?

Which of the following terms identifies how many protons are in a single atom of an element?

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Creating a plan to achieve your goals include:

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Smoking & alcohol are examples of what type of aging?