Why do many large companies have their own apps?

To make it easier for customers to use their services

What should you do if you change your mind after deleting an app on macOS?

Drag the app back from the trash can to the Applications folder

What is a common way to link purchased software to its owner?

By using a product key or serial number.

What is open-source software?

Software that is free to use and can be modified by anyone.

What is one reason mobile apps are designed differently from computer software?

Mobile devices have smaller touchscreens

What is a benefit of learning one software program?

It allows you to perform common tasks in other programs

What is a group chat in IM software?

A chat where multiple people can receive and respond to the messages.

What is the next step after agreeing to the license agreement?

Choose the installation location

Which is the next step after you confirm the functionality is restored?

Put in preventative measures if needed

Which is the next step if the implementation fails to resolve the issue?

Escalate the issue to a more experienced technician

How can the method of starting at one end of the system help?

It ensures a systematic and thorough check of all components

Why might using mobile remote assistance software be tricky?

The mobile screen is smaller than a desktop screen

Why is WhatsApp popular globally?

It allows sending texts around the world without international charges.

What is the primary purpose of remote assistance software?

To control another computer as if you were sitting in front of it

Why is it a good practice to remove unused software from your device?

To avoid potential security threats

What is the purpose of having the user perform their typical tasks after a fix?

To make sure the system is working properly

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6-Applications and Software

20 termsStudBud Administration19 plays

Test your knowledge on software implementation, productivity tools, and best practices for device management. Explore the world of commercial software suites and remote assistance solutions.

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Questions 20

Answers

1
Why do many large companies have their own apps?
To only provide services for important customers
To make it easier for customers to use their services
To charge more for their services
To eliminate the need for a website
2
What is one challenge of coordinating Zoom calls across large geographic areas?
Different languages
Different time zones
Different internet speeds
Different computer brands
3
What should you do if you change your mind after deleting an app on macOS?
Reinstall the operating system
Restart your computer
Use the Control Panel
Drag the app back from the trash can to the Applications folder
4
What is a common way to link purchased software to its owner?
By using a username and password.
By using a QR code.
By using a product key or serial number.
By using a fingerprint scan.
5
What is open-source software?
Software that cannot be changed or modified.
Software that is sold for profit.
Software that is free to use and can be modified by anyone.
Software that is only available to government agencies.
6
What is the popular email software that comes with the Microsoft Office suite?
Thunderbird
Yahoo Mail
Microsoft Outlook
Gmail
7
What is one reason mobile apps are designed differently from computer software?
Mobile devices have smaller touchscreens
Mobile devices are more powerful
Mobile devices use different programming languages
Mobile devices do not need software updates
8
What is a benefit of learning one software program?
It eliminates the need for further learning
It guarantees a job in any industry
It allows you to perform common tasks in other programs
It makes you an expert in all software
9
What is a group chat in IM software?
A chat that requires a landline connection.
A chat that does not store messages.
A chat where multiple people can receive and respond to the messages.
A chat where only one person can send messages.
10
Which software suites are commercial productivity software?
OpenOffice, GIMP
Microsoft Office, Apple iWork
Blender, Audacity
Google Docs, LibreOffice
11
What is the next step after agreeing to the license agreement?
Start the installation
Restart your computer
Adjust the software settings
Choose the installation location
12
Which is the next step after you confirm the functionality is restored?
Leave the system as it is
Put in preventative measures if needed
Update the software
Document the fix and any preventative measures
13
Which is the next step if the implementation fails to resolve the issue?
Escalate the issue to a more experienced technician
Give up and move on to the next task
Reboot the system multiple times
Ignore the problem and hope it resolves itself
14
How can the method of starting at one end of the system help?
It immediately identifies the problem without testing
It allows you to skip steps and save time
It focuses only on software issues
It ensures a systematic and thorough check of all components
15
If your theory is not confirmed, what is the next step?
Start over by interviewing the user again
Come up with a new idea
Replace the computer
Ignore the problem
16
Why might using mobile remote assistance software be tricky?
It is only available during business hours
It requires special hardware
The mobile screen is smaller than a desktop screen
Your cellular provider must approve the access
17
Why is WhatsApp popular globally?
It charges high fees for international texts.
It does not support group chats.
It allows sending texts around the world without international charges.
It only works on Apple devices.
18
What is the primary purpose of remote assistance software?
To provide instant message support for technical issues
To control another computer as if you were sitting in front of it
To allow IT to see what the user is doing
To help the user install new hardware components
19
Why is it a good practice to remove unused software from your device?
To keep it from being updated
To avoid potential security threats
To remove unwanted icons from the desktop
To reinstall it
20
What is the purpose of having the user perform their typical tasks after a fix?
To restart the computer
To call technical support
To update the software
To make sure the system is working properly

6-Applications and Software Flashcards | StudBud