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MKTG 2110 Midterm 1 Flashcards | StudBud
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MKTG 2110 Midterm 1
MKTG 2110 Midterm 1
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1
Which is an example of a
goal-derived category,
which is created via
rules and experience
?
Sweet foods
Historically famous people
Things to do on a Friday night
Game show hosts
2
Select the correct model of consumer behavior.
Response→4Ps→Marketing
Marketing→Black box of the consumer→4P's→Response
4Ps→Marketing→Response
4P's→Marketing→Black box of the consumer→Response
3
Quantitative
data: primary
data and secondary data.
Qualitative
data: depth interviews, focus groups, etc.
False
True
4
She's told to get more specific and come up with what might be a
subordinate
category for Coke. This might be:
Caffeine free
Soda
Seltzer
5
What happens to an
environmental stimulus
that you do not attend to?
It is processed and sent to the short term memory.
It is lost.
6
Select in which of the following ads you would likely see the
need for belonging
used.
Disney advertisement
A Swedish ice hotel advertisement
An Instagram advertisement
Nationwide advertisement
7
Which of the following is
not
needed for causation?
Temporal antecedence
Correlation
Statistical significance
No third factor driving the relationship
8
Whether or not a node gets activated depends on the ___ between the retrieval cue and the node.
Strength of link
Brand-features link
Product-brand link
9
You can't own a color. Products can compete by presenting themselves as similar to a competitor.
False
True
10
RECALL: which of the following wouldn't lead a consumer to expend more effort?
Their needs are unsatisfied, or their goals are at stake.
They have less motivation
They're processing something that's consistent with their values
The issue is personally relevant
11
Blatant/central
placements are better for
memory
.
Subtle/non-central
placements are better for
associations
True
False
12
There are many ways to counter selective exposure.
This
image exemplifies which one?
Making "entertaining" ads that will hopefully go "viral"
Ad repetition
Product placement
Spreading ads across different channels
13
The following painting exemplifies which weakness of surveys (quantitative method)?
Interaction of factors in determining importance
Consumers might not even know what's important to them
Strategic misrepresentation (respondents aren't completely honest)
It might not include attributes that are important
14
Which of the marketing implications for attention does this ad use?
Make stimuli surprising
Make stimuli pleasant
Make stimuli personally relevant
Make stimuli easy to process
15
Ali's mom makes her go to the store for milk, eggs, apples, pears, and jam. Yet, she can only remember milk and jam.
Interference
Serial position effects: primacy and recency
Decay
16
Ali changed her phone number, but each time people ask for it, she gives them her old one.
Interference
Decay
Serial position effects: primacy and recency
17
Ali used to bake all the time, but her memory of her cookie recipe has deteriorated because she hasn't baked in a while.
Interference
Decay
Serial position effects: primacy and recency
18
Ali sees a crash. When interviewed, she remembers it incorrectly. Per
the misinformation effect
, she was likely asked:
How fast were the cars going when they hit each other?
How fast were the cars going when they smashed into each other?
19
The
hotel/travel
industry often targets which need?
Need for meaningfulness (desire to create things of significance)
Need for control (people want to feel like they're in control)
Need for belonging (acceptance and connections to others)
Need for esteem (humans want to build and maintain positive self-esteem)
20
Which subject(s) is (are) partaking in a study using the ZMET?
Stacy, who must take pictures that remind her of Toyota.
Ryan, who is observed as he makes his way through a Toyota dealership.
Jacob and DJ, who participate in a focus interview for Toyota.
21
As I
fast-forward
through a YT ad on my phone, my brother
changes the channel
when a Coke ad comes up. Who's doing what?
I am zipping. My brother is zapping.
We are both zapping.
I am zapping. My brother is zipping.
We are both zipping.
22
Select which is a
con
of co-branding. (2)
Bigger brand's consumers might get confused
Brands might not mesh
Smaller brand joining with another brand could achieve more exposure
Could increase profit/credibility
23
_: requires high motivation, ability, and opportunity. More likely for high-involvement consumers—
relevant info
matters!
Peripheral route processing
Central route processing
24
Sprite adds lemon juice after receiving many "tasteless" complaints. They want this ingredient change to...
Exceeed JND
Fall below JND
25
___ research: explores less consumers in depth, must infer causes, hard to study consumers without causing reactions.
Experimental
Observational
26
Stacy provides this image for her Toyota ZMET. Which
common
ZMET metaphor
does it exemplify? (
control
not included)
Container
Journey
Connection
Transformation
27
Zipping
and
zapping
are examples of ——: consumers decide what they'll be exposed to, often trying to avoid mktg stimuli.
Product placement
Selective exposure
28
"Gerber Singles" didn't really work because they broke which "rule" of brand extensions?
Brand extension can't create negative associations
Irrelevant set of associations can't be evoked by extension
Consumers must have a positive association for the parent brand
Prototypes of a product category can be difficult to extend beyond
29
___
:
autobiographical information/sensory abstractions
. ex. a fun party
__
:
detached concepts/meaning.
ex. PA's capital
Semantic memory, episodic memory
Episodic memory, semantic memory
30
The "Got Milk?" ads exemplify __, which uses brand name and repetition to improve brand memory.
Chunking
Recirculation
Rehearsal
Elaboration
31
Ali is told to put Coke into a category. She immediately thinks
bevarages
. This is an example of a...
Sub-ordinate category
Superordinate category
Basic category
32
Remembering AZRIPACA can be hard. But, grouping the letters as their state abbreviations makes it much easier!
Elaboration
Recirculation
Chunking
Rehearsal
33
Select in which of the following ads you would likely see the
need for control
used.
A Swedish ice hotel advertisement
Nationwide advertisement
Disney advertisement
An Instagram advertisement
34
Qualitative
research often has bigger sample sizes, so it's easier to generalize results.
False
True
35
The
beauty/diet
industry often targets which need?
Need for esteem (humans want to build and maintain positive self-esteem)
Need for control (people want to feel like they're in control)
Need for meaningfulness (desire to create things of significance)
Need for belonging (acceptance and connections to others)
36
People's interpretation of a stimulus is affected by their
goals and expectations
. They perceive...
Images as they are
What they want/expect to
37
Select the correct order of perceptual process factors.
exposure→sensory inputs→perception→attention
sensory inputs→exposure→attention→perception
sensory inputs→attention→exposure→perception
sensory inputs→attention→perception→exposure
38
Pre-existing data used to infer preferences and patterns: __. Surveys that directly measure consumer preferences: __
Primary data, secondary data
Secondary data, qualitative data
Secondary data, primary data
Primary data, qualitative data
39
Lee learns ab Maslow's hierarchy, but disagrees with it. For him, sometimes, socializing is more important than sleep!
Intensity of needs also influences motivation
Different cultures have different values
Needs not always fulfilled in the order presented
40
Customers' perceptions are always true and don't affect their actions.
True
False
41
Mia sees a Cadillac commercial. Which of the following
isn't
a reason she would expend
more
effort to process the ad?
Her dad recently told her he'd get her a new car for graduating.
Mia desperately needs a new car to get to and from her new job.
Mia believes Cadillac is one of the best car companies ever.
Mia values sustainable modes of transportation.
42
Which research type
makes and records observations
of behavior in an objective manner with systematic coding methods?
Observational research
Correlational research
Experimental research
43
Product placement is
not
an example of...
Increasing the number of contexts associated with your product
Improving the emotions triggered by a brand name
Generalizing the visual cues that evoke the brand
44
Select which of the following is a
con
of comparative advertising (2)
Could create negative associations with your brand if you're too negative
Backlash could result in negative associations about both companies
Smaller brands can benefit from having associations with a bigger brand
More buzz
45
___: an
overall evaluation
that expresses
how much we like or dislike
an issue, person, or object. Learned and enduring.
Categorization
Attitude
Favorability
Consideration set
46
Self-generation
and
self-referencing
are examples of __, which transfers info into the LTM via deeper level processing.
Chunking
Rehearsal
Elaboration
Recirculation
47
___: the process of
developing an interpretation
of a stimulus and
deciding what it means.
Attention
Sensory input
Perception
Exposure
48
___: a Listerine ad features parkour,
grabbing
my attention. ___: I need new mouthwash, so I
pay attention
to the ad.
Voluntary attention; involuntary attention
Involuntary attention/voluntary attention
49
Which of the marketing implications for attention do these ads use?
Make stimuli personally relevant
Make stimuli easy to process
Make stimuli surprising
Make stimuli pleasant
50
The following is an example of which kind of processing?
Discursive: processing inputs as words
Imagery: processing inputs as images
51
Which of the following is
not
a marketing implication of the associative network?
Reorganizing links and nodes
Generalizing the visual cues that evoke the brand
Improving the emotions triggered by a brand name
Increasing the number of contexts associated with your product
52
$$ paid, time between purchases, location of purchase, and buyer characteristics from credit card information are all:
Quantitative data (Secondary)
Qualitative data
Quantitative data (Primary)
53
Principles of perception: ___ (people interpret incoming stimuli in contrast to a background)
Need for closure
Principle of similarity
Figure-ground principle
54
___
: lowest level of stimulation a person can detect.
_
__: intensity difference needed for a stimulus to be perceived.
Just noticeable difference; absolute threshold
Differential threshold; just noticeable difference
Differential threshold; absolute threshold
Absolute threshold; differential threshold
55
Consumers cannot be motivated by an ad lest they have the
opportunity
to view it.
Which
factors
impact
opportunity
? (2)
Social influence
Attention
Exposure
Relatability
56
Select which of the following is
not
true of the long term memory when compared to the short term memory.
Much larger
At any one time, quite active
Longer-lasting (up to a lifetime)
Mostly concerned with meaning
57
Which research type
tests hypotheses about causal relationships
by
manipulating
an I.V. and
measuring
a D.V.?
Correlational Research
Experimental research
Observational research
Field research
58
Factors ranging from
colors
used,
to
brands
, to
pricing
can impact consumer perception of a product.
False
True
59
Mere exposure
: AJ views 20 photos for 2 secs each. 8 have a Coke. DJ does the same, but 0 have a Coke.
Neither of them will choose Coke.
Both of them will want some Coke.
DJ is more likely to choose Coke over Pepsi than AJ.
AJ is more likely to choose Coke over Pepsi than DJ.
60
Ice cream sales and the violent crime index have a strong correlation, yet the two aren't really related. This is a(n):
Experiment
Temporal antecedent
Spurious correlation
61
When dealing with a
negative association
, it is best to promote other, unrelated positive features rather than nothing.
False
True
62
Sub-branding
refers to a one-time relationship between two brands.
True
False
63
Increasing prices
and
downsizing
the amount of products you offer are examples of instances where you'd want to...
Fall below JND
Exceed JND
64
Principles of perception: ___ (people have a tendency to organize stimuli into a meaningful form)
Need for closure
Figure-ground principle
Principle of similarity
65
An example of a brand
category
is sports car. An example of a brand
attribute
is US made.
False
True
66
Without ___, or the
process by which consumers come into contact with a stimulus
, there's no opportunity to process.
Attention
Exposure
Sensory stimulus
Perception
67
Positioning (
product distribution, shelf placement
, etc.) impacts exposure. Ex. items in peripheral are more noticeable.
True
False
68
Long-term memory
: where we encode or interpret information... in other words, our active or working memory.
False
True
69
Select which of the following is a
line extension
.
Google expanding from being a search engine to email and cloud services.
Clorox expanding from standard bleach to more cleaning products.
70
Her father offering to get the car exemplifies which of the following?
Her needs are unsatisfied.
The ad is personally relevant to her.
The ad is consistent with her values.
Her goals are at stake.
71
Though __ involves higher involvement, it's useful via catchy jingles + slogans. Ex. "They're g-r-r-eat!"/"Just do it."
Recirculation
Elaboration
Rehearsal
Chunking
72
Which of the following doesn't describe
attention
(devoting cognitive resources to a stimulus)?
Capable of being divided
Rigid
Limited
Selective
73
Coke expanding its line to include Diet Coke and Coke Zero is an example of a brand...
Increasing usage
Increasing uses
Increasing users
74
If you
don't want
consumers to notice a change,
exceed
JND. If you
want
consumers to notice a change,
fall below
JND.
True
False
75
Eye tracking—using
trackers
to measure events where our eyes
focus on a point
and
movements between fixations
—measures:
Perception
Attention
Exposure
Sensory stimulus
76
KitKat rolling out its Valentine's Day special edition candy each year is an example of a brand...
Increasing uses
Increasing usage
Increasing users
77
Which process would the following be more effective:
attractive, likeable source with expertise cues
Central Processing Route
Peripheral Processing Route
78
In a __, some members rep categories better than others. The best/most easily recalled member of a category is the __.
Graded structure, prototype
Prototype, graded structure
79
Though a claim may be labeled as
false
, this label might not be remembered—thus, it could be remembered as
true
!
True
False
80
The consumer's response is driven by forces like beliefs, attitudes, motivation, emotion, and needs.
False
True
81
Which of the following is
not
a guiding assumption of ZMET?
Most communication is nonverbal.
People prefer techniques in which they work alone.
Thoughts occur as images
Metaphors are essential units of thought