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Communication 121 Review Flashcards | StudBud
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Communication 121 Review
Communication 121 Review
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Flashcards
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Questions
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Answers
1
When verbal and nonverbal expressions don't match, the mixed messages are referred to as which of the following?
reluctance
contradicting
impression management
substituting
2
Although some people are great communicators, observation and interactive skills should be ongoing processes.
False
True
3
The clearist way to let some know, nonverbally, that they are welcome to be included in a group is to
nod, look at them smiling, and turn back to the group
turn toward them, smile, and put a hand up to wait
face them smiling, wave, and make space in the group
wave and continue talking in the group
4
With practice everyone can become an excellent nonverbal communicator.
True
False
5
Nonverbal messages are even more ambiguous than verbal messages because
interpretations can varying greatly
All of the choices
it's too easy to misread nonverbals
culture, gender, and age can influence nonverbals
6
People tend to look at the eyes for emotional cues of nonverbal communication in which country?
Greece
Mexico
Japan
China
7
Paralanguage includes all of the following except
tone
sarcasm
repetition
rate
8
It is possible to help someone using more than one listening response.
True
False
9
Facial expressions, alone, can convey
the time of day
directions
important information
feelings
10
The five basic elements of listening include all of the following except
understanding
processing
remembering
attending
11
The motive for a PTA to change a treatment plan might be which of the following stimuli?
The patient can't do the exercises.
The patient is in a hurry.
The PTA needs to see more patients.
The PTA is bored.
12
Which of the following might be misunderstood as a nonverbal movement that implies that someone is nervous?
Coughing
Stretching
Yawning
Fidgeting
13
We select, organize, and interpret information based on knowledge, experiences, and the influence of others. This is
perceptual schema
decision assistance
files of thought
category of ideas
14
When you want to nonverbally end an uncomfortable conversation by moving towards a door it is called
contridicting
regulation
substituting
accenting
