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Week 2 Quiz Review: Things to Know Flashcards | StudBud
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Week 2 Quiz Review: Things to Know
Week 2 Quiz Review: Things to Know
33 terms
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StudBud Administration
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for excel class freshman year 2024, Orion high school IL
Flashcards
33 cards
F
Practice quiz
P
Host live
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Questions
33
Answers
1
The 7 C's of Communication:
Concrete
huh okay
detailed, focused, efficient
2
Which one(s) is/are NOT an Interpersonal Skill?
Picking your Nose
Self Confidence
Communication
Positive Attitude
3
The 5 ways to practice active listening number 5 : Respond Respectfully
Just walking away without saying anything
Respecting the other person and their boundaries
Calling other person names
Being polite and humble
4
Internet safety is important so people don't steal your identity, find out where you live, or steal money/credit card #
True
False
5
The 7 C's of Communication:
Coherent
huh okay
what are you talking about?
6
The two types of stress:
Chronic Stress
is your fight or flight and short-term
True
False
7
The 5 ways to practice active listening number 1 : Pay Attention
Avoiding eye contact
Staying focused on conversation
Fidgeting
Looking out into space
8
Guidelines of an Email; choose correct one(s)
Have your whole email be typed in the subject line
No Caps Lock
Have a clear subject line
Being aware of Reply All
9
What does
BCC
stand for?
Boring Crocheting Caterpillar
Blind Carbon Copy
10
If you are a genius in your field, but you cannot work well with others, then you will not last very long.
True
False
11
The 7 C's of Communication:
Complete
all information is there
huh okay
12
The 6 steps to Conflict resolution (in order):
Explain
no
Identify the Problem
13
The 7 C's of Communication:
Concise
No flowery language, don't sugarcoat, don't beat around the bush
huh okay
14
Which one(s) is/are NOT an Interpersonal Skill?
Knowing 100 different kinds of animals
Team Player
Flexibility
Critical Thinking / Problem Solving
15
The two types of stress:
Acute Stress
is long-term stress
False
True
16
Techniques for Managing Stress: Which is
NOT
a way?
Regular Physical Activity
Relaxation Techniques
Screaming at your pets for having bad breath
Keeping a Sense of Humor
17
The 6 steps to Conflict resolution (in order):
Stop!
yes
no
18
Techniques for Managing Stress: Which are
NOT
ways?
Eating everything in reach
Breaking things on purpose
Setting aside time for hobbies
Socializing w Family & Friends
19
Guidelines of an Email; choose correct one(s)
Never reading your emails
Smashing your computer into a hundred pieces cause your angry
Trying to fit email on one screen
Not composing email when emotional
20
Guidelines of an Email; choose correct one(s)
Be timely in responses
Choose email address wisely
Avoid Slang
Letting your cat step all over your keyboard as you write an email
21
What does
CC
stand for?
Cottage Cheese
Carbon Copy
22
The 5 ways to practice active listening number 3 : Provide Feedback
Ask questions
Not talking whatsoever
Responding with only "huh, okay."
Clarify Points
23
The 7 C's of Communication:
Courteous
huh okay
RESPECTFUL
24
Which one(s) is/are NOT an Interpersonal Skill?
Accepting Feedback
Being a Big Back
Party Tricks
Empathize / Empathy
25
The 6 steps to Conflict resolution (in order):
Apologize
no
ONLY when ready
26
The 5 ways to practice active listening number 4 : Defer Judgment
Responding / Defending yourself with an insult
Not interrupting with counter arguments
Keeping your judgments to yourself
Shoving your opinion in the other person's face
27
The subject of your email should be
detailed
and
searchable
False
True
28
The 7 C's of Communication:
Clear
huh okay
Don't make someone read between the lines
29
The 6 steps to Conflict resolution (in order):
Listen
take turns talking, no interruptions
no
30
The 5 ways to practice active listening number 2 : Show you're Listening
Body Language
Body turning away from person
Avoiding eye contact
Eye Contact
31
The 7 C's of Communication:
Correct
no spelling errors, grammar mistakes, or run-on sentences
huh okay
32
The 6 steps to Conflict resolution (in order):
Choose
no
best solution or compromise
33
The 6 steps to Conflict resolution (in order):
Think
possible solutions?
no
