B1/B1+_REVISION_WORKSHOPS_1-5

Question 1

Managers are trained in conflict ____________ skills to handle customer complaints effectively.

Accepted Answer

resolution

Question 2

Our founder is a(n) ___________ , always exploring new trends in sports technology.

Accepted Answer

visionary

Question 3

We plan to ___________ the store layout next month to improve the shopping flow.

Accepted Answer

revamp

Question 4

We’re launching _______________ promotions around the Olympics to attract more visitors.

Accepted Answer

themed

Question 5

We’re investing in new systems to _____________ the checkout process and reduce waiting times.

Accepted Answer

streamline

Question 6

Our new fitness wear line is stylish but ___________ for young professionals.

Accepted Answer

affordable

Question 7

We conduct regular market research and attend ___________ to stay updated on industry trends.

Accepted Answer

bootcamps

Question 8

Cybersecurity ____________ are increasing, so we’ve invested in better protection.

Accepted Answer

threats

Question 9

The display near the tills is our ___________ zone, filled with accessories and snacks.

Accepted Answer

impulse-buy

Question 10

The new trainers feature a(n) __________ design that appeals to fashion-conscious buyers.

Accepted Answer

sleek

Question 11

We must ______________ from competitors by offering exclusive sportswear collections.

Accepted Answer

differentiate

Question 12

Many customers are ready to splash _____ on premium trainers during major events.

Accepted Answer

out

Question 13

Special offers help us reduce _______ stock from last season’s collections.

Accepted Answer

excess

Question 14

Sales staff are trained to __________ the customer's language and understand their fitness goals.

Accepted Answer

speak

Question 15

A _______________ approach helps us build stronger relationships with buyers.

Accepted Answer

customer-centric

Question 16

Our staff are chosen for having an adaptable ___________ that suits fast-paced retail work.

Accepted Answer

mindset

Question 17

Every team leader is expected to be a __________ thinker when planning seasonal campaigns.

Accepted Answer

strategic

Question 18

Our team uses __________ merchandising by placing water bottles next to yoga mats.

Accepted Answer

cross

Question 19

Introducing eco-friendly lines will help us __________ relevance in a changing market.

Accepted Answer

sustain

Question 20

All transactions are secure because we __________ data to protect customer information.

Accepted Answer

encrypt

Question 21

This weekend, we’re offering __________ discounts on running shoes to boost foot traffic.

Accepted Answer

flash

Question 22

We want our brand to __________ authenticity by partnering with real athletes.

Accepted Answer

integrate

Question 23

Loyalty cards provide _________ benefits, such as discounts and early access to sales.

Accepted Answer

tangible

Question 24

The manager called a(n) _________ meeting to address falling sales in footwear.

Accepted Answer

urgent

Question 25

The campaign will encourage _____________ content, like photos of customers in our gear.

Accepted Answer

user-generated

Question 26

Employees here are given opportunities for career _________ through training and mentoring.

Accepted Answer

growth

Question 27

Working in retail requires ___________ , especially during the holiday rush.

Accepted Answer

resilience

Question 28

We constantly innovate to stay _______ of competition in the retail sports market.

Accepted Answer

ahead

Question 29

Our quarterly report offered _____________ analysis of changing consumer habits.

Accepted Answer

insightful

Question 30

We aim to provide a __________ experience for our customers, both online and in-store.

Accepted Answer

seamless

B1/B1+_REVISION_WORKSHOPS_1-5

Questions 30

B1/B1+_REVISION_WORKSHOPS_1-5

Questions 30