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I Can Help You With That Flashcards | StudBud
I Can Help You With That
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IF THE CUSTOMER IS CALLING TO DISCONNECT AND HAS LESS THAN 60 DAYS LEFT OF THEIR TERM which would have ETF…
A
Tell the customer they have to call back. Issue Move Order
B
Do not tell the customer to call back. Issue the Change order
C
Do not tell the customer they have to call back. Issue the Cease order.
D
Tell the customer they have to call tech support. Issue the Supersede order
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