Which of these capabilities does not drive system Uptime?

Capital Planning and Fleet Optimization

Which of these is not an HTM Partnership capability contributor to the total value proposition?

Clinical staff satisfaction through fast and easy service delivery

Our definition of Capability includes which of the following?

All of these are in the definition

Service Performance transparency means…

Access to contractual service level agreements like uptime and PM%

Which of these is not a pillar of the operational excellence framework driven by our advanced data analytics capability?

Staff Satisfaction via fast, easy service process

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Next Level Services Value Prop 1.0

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Quiz to knowledge check and entertain after the second services value proposition training

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Questions 9

Answers

1
We are going to miss Bashar, and we wish him great success!
False
True
2
Which of these capabilities does not drive system Uptime?
Capital Planning and Fleet Optimization
Secure by Design
Expert diagnostics (secure remote connectivity)
Comprehensive services
3
Access the following people to plan follow-up meetings on Philips Cybersecurity capabilities:
Josh King
Jay Vandervoort
Jared Boyd
Liz DiSaia and David Phillips
4
Which of these is not an HTM Partnership capability contributor to the total value proposition?
Clinical staff satisfaction through fast and easy service delivery
Integration of data from Customer CMMS to our advanced analytics capability
Cost reduction through fleet-based pricing on parts, training, and CSIP
5
Our definition of Capability includes which of the following?
Standard Outcome
Standard Process
Continuous Improvement
All of these are in the definition
6
Service Performance transparency means…
Access to contractual service level agreements like uptime and PM%
An installed base overview of Philips equipment
Watching the field service engineer repair the system
Visibility to service coverage levels
7
The Customer facing Service Capabilities deck is L&R approved, but we can make non-claims changes to the sub-bullets
False
True
8
In his new role as IGT zone sales leader, Bashar will drive Point of Sales capture to….
80%
0%
60%
100%
9
Which of these is not a pillar of the operational excellence framework driven by our advanced data analytics capability?
Staff Satisfaction via fast, easy service process
Cost optimization via CMMS data integration
Revenue enhancement via utilization insights
Business continuity via service performance metrics

Next Level Services Value Prop 1.0 Flashcards | StudBud