“Distinguish SYMPTOMS from the CAUSE of the problem”

•Classifying and defining the problem or opportunity

What is Chaos Theory?

Unpredictability of events and systems

Which one is correct?

“Entrepreneurial capitalism” to “Management capitalism”

What is the second stage of decision making model?

•Setting objectives and criteria

a process of generating and evaluating alternatives

Which of the following is NOT in the decision making model?

analyzing and selecting the unreliable one

Analyzing alternatives and selecting the most feasible

4th stage of decision making model

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Basics of management

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Questions 120

Answers

1
“Distinguish SYMPTOMS from the CAUSE of the problem”
•Setting objectives and criteria
•Planning and implementing the decision
•Classifying and defining the problem or opportunity
•Controlling the decision
2
Chaos theory: cannot predict
Timing, Direction, Future
Timing, Future, Goal
Timing, Direction, Impact
Timing, Controlling, Impact
3
What is the last stage of decision making model?
Planning and implementing the decision
Analyzing alternatives
Controlling the decision
Setting objectives and creteria
4
What is Chaos Theory?
Unpredictability of events and process
Predictability of events and systems
Unpredictability of process and systems
Unpredictability of events and systems
5
Top managers have to have:
Small technical skill
Bug human resource skill
Big technical skill
Big conceptual skill
6
Management can be taught at school.
Frank Gilbreth
Elton Mayo
Jules Henri Fayol
Henry Gannt
7
Using a series of confidential questionnaires to refine a solution
synetics
consensus mapping
Brainstorming
Delphi technique
8
Who wrote the first management textbook?
J, Duncan
Henri Poincare
Jules Henri Fayol
Elton Mayo
9
Engage everyone in identifying, solving problems, enabling change and continuous improvement
Knowledge management
Evidence-based management
Status management
strategy management
10
Systematic use of the best available evidence to improve management practice
Standard management
Evidence based management
Knowledge management
Group management
11
Management is an activity that is common to all human undertakings
Jules Henri Fayol
Bureaucratic Approach-
Henry Poincare
Administrative approach
12
Look at organizations in a broader perspective
Sub theories
Systems theory
Contemporary Theory
Contingency Theory
13
•Open• Positive• Trustful
Theory X
Theory Y
Theory Z
Maslow's hierarchy
14
Which one is correct?
“Entrepreneurial capitalism” to “Management capitalism”
“Management capitalism” to l“Entrepreneurial capitalism”
“State-capitalism” to “Management capitalism”
“Management capitalism” to "Entrepreneur capitalism"
15
A.Planning B.Organizing C.Leading D.Controlling is:
Leader's abiltyabilty
Conceptual skill
Manager's ability
Supervisory ability
16
According to Maslow's Hierarchy, Problem solving is:
Physiological
Safety
Esteem
Self-actualization
17
According to Maslow's Hierarchy, EXCRETION is:
Love / Belongs
Physiological
Safety
Esteem
18
Arranging the business according to what each section or department does is:
Structuring it by matrix
Structuring it by function
Structuring it by sanction
Structuring it by division
19
What is the second stage of decision making model?
•Planning and implementing the decision
•Generating creative and innovative alternatives
•Controlling the decision
•Setting objectives and criteria
20
Which of the following is NOT a decision making style?
Relative
Reflective
Reflexive
Consistent
21
When you structure a company by division, which of the following is NOT correct?
By market
By area
By product
By wallet
22
Based on experience, feeling and judgement.
Cost-benefits analysis
Ethics
Pros and Cons
Intuition
23
Which of the following is a RESOURCE
Goal
People
Profit
Quality
24
The process by which managers establish working relationships among employees to achieve goals
Organizational design
Organizational structure
Organization chart
Organizing
25
Who was in charge of the Hawthorne Studies ?
Elton Mayo
Jules Henri Fayol
Henry Gannt
Frank Gilbert
26
Enhance quality of life, Increase productivity are:
Output
Outcome
Process
Input
27
What's mean ethics?
Costjustify benefits
Weighing good vs bad
Based on experience, feeling and judgment
Doing the right thing
28
A small event can cause a bigger event or butterfly effect is an example of:
Chaos theory
Scientific theory
Contingency theory
Systems theory
29
The process of taking corrective action to meet objectives is
Problem
Decision making
Reflexive
Problem-solving
30
Which of the following is a Contemporary Theory?
Scientific Theory
Systems Theory
Sub theories
Human Relations
31
A process of developing group agreement on a solution to a problem
Brainstorming
Nominal grouping
Delphi technique
Consensus mapping
32
A process of suggesting many possible alternatives without evaluation
Synetics
Nominal grouping
Delphi technique
Brainstorming
33
Nominal grouping is
a process of generating and evaluating alternatives
a process of generating novel alternatives
a process of developing group agreement
a process of suggesting many possible alternatives
34
Formal system of task and reporting relationships showing how workers use resources.
Organization chart
Organizational design
Organizing
Organizational structure
35
The process of selecting a course of action that will solve a problem is :
Planning
Problem solving
Problem
Decision making
36
Many levels of authority and narrow spans of control is:
Chain of command
Span of control
Flat structure
Tall structure
37
Which of the following is NOT in the Systems Theory?
Process
Output
Input
Supercalifragilistic
38
Which one is not Frederick Taylor's opinion?
Additional Bonus
Tasks are standardized
Workers were punished
Workers were rewarded
39
Combines objective quantitative approach with some subjectivity: “MUST” and “WANT”
Kepner Tregeo method
Cost benefit analysis
General class of approaches
Intuition
40
Using math in analysis
Linear programming
Quantitative analysis
Break-even analysis
Capital budgeting
41
People are not a machine.
Frederick Taylor
Frank and Lillian Gilbreth
Henri Poincare
Elton Mayo
42
The process of taking corrective action to meet objective is :
Problem solving
Decision making
Planning
Problem
43
Which of the following is NOT in the decision making model?
Planning and implementing decision
Classifying and defining the problem
analyzing and selecting the unreliable one
Generating creative and innovative alternatives
44
Which of the following is not a decision making condition?
Uncertain
Complex
Risky
Certain
45
Which of the following is Not a way to structure an organization?
By sanction
By division
By function
By matrix
46
Which one is NOT a decision making style?
Consistent
Relative
Reflexive
Reflective
47
Which of the following is NOT a management skill:
Human Resource
Judgmental
Technical
Conceptual
48
Increase employees loyalty
Maslow's Hierarchy
Theory X
Theory Z
Theory Y
49
Many levels of authority and narrow spans of control is called:
Short structure
Tall structure
Flat structure
Fat structure
50
Analyzing alternatives and selecting the most feasible
2nd stage of decision making model
1st stage of decision making model
5th stage of decision making model
4th stage of decision making model
51
How? When?
Leader
Manager
CEO
Employee
52
Theory Y assumes that employees are NOT:
Self-motivated
Self control
Creative
Unmotivated
53
Which of the following is NOT contingency theory?
•Other factors that affects organization’s performance
•Depends on the situation
•There is no best way to manage
A.Synchronize or working towards one goal
54
Everyone in an organization in applying knowledgeto continuously improve products and processes
Knowledge management
Group management
Evidence based management
Organization management
55
Which one is not GOALS?
Energy
quality
growth
profit
56
Task = Time
Henri Poincare
Henri Jules Fayol
Elton Mayo
Frederick Taylor
57
What does a manager do after planning?
Evaluating
Organizing, coordinating, staffing
Controlling
Directing
58
All of them are resources, EXCEPT
Money
Quality
People
Time
59
Management as a science starting from the..............................
18th century
20th century
17th century
19th century
60
Classical theory
Contingency theory, Chaos theory, Systems theory.
Scientific management, Chaos theory, Systems theory.
Scientific management, Sub theory, Human relations movement.
Scientific management, Sub theories, Systems theory.
61
Structure of the organization including the title of each manager’s position
Organization chart
Organizational design
Organizational structure
Organizing
62
make or buy, rent or buy, rate of return
Quantitative analysis
Capital budgeting
probability theory
break-even analysis
63
What do managers do?
Motivate
Delegate
Influence
Inspire
64
A process of generating and evaluating alternatives using a structured voting method
Brainstorming
Consensus mapping
Nominal grouping
Synetics
65
Middle management level.
Manage non-management employees
Make a decision
Do projects
Manage other managers
66
According to Maslow's Hierarchy, CONFIDENCE is:
Physiological need
Safety need
esteem need
self-actualization need
67
Decision making authority is dispersed throughout the organization is:
Centralization
Decentralization
Chain of command
Formalization
68
Quantitative, break-even, capital budgeting, linear programming, probability theory are :
General class of approaches
Pros and Cons
Cost benefit analysis
Kepner-Tregoe method
69
Synchronize or working towards one goal
Butterfly effect
Contingency theory
Sub theories
Systems Theory
70
Classifying and defining the problem or opportunity
Decision Making Model 3
Decision Making Model 5
Decision Making Model 2
Decision Making Model 1
71
A process of generating novel alternatives through role playing and fantasizing
Synetics
Brainstorming
Consensus mapping
Nominal grouping
72
How do you divide management theories?
Classical and Contemporary
Current and Modern
Classical and Temporary
Current and Contemporary
73
What is non programmed decision?
Non-significant, non-recurring, routine
Non-significant, recurring, nonroutine
significant, nonrecurring, nonroutine
significant, nonrecurring, routine
74
Which of the following is a Classical Theory?
Chaos Theory
Systems theory
Human Relations
Contingency theory
75
According to Maslow's Hierarchy, Family is:
Esteem
Safety
Love / Belonging
Physiological
76
“Management can be TAUGHT“ - Jules Henry Fayol
Planning, organizing, directing, coordinating, evaluating
Planning, organizing, directing, coordinating, controlling
Planning, organizing, commanding, coordinating, evaluating
Planning, organizing, commanding, coordinating, controlling
77
Which decision type is select the best possible alternative?
Satisficing
Ordinary
Organized
Optimizing
78
A process of generating novel alternatives through role playing and fantasizing is:
Brainstorming
Synetics
Consensus Mapping
Nominal Grouping
79
•Planning and implementing the decision
4th stage of decision making model
5th stage of decision making model
6th stage of decision making model
1st stage of decision making model
80
Performance depends on emotion
Frank Gilbreth
Henri Poincare
Elton Mayo
Jules Henri Fayol
81
Allocating time, money, space, material, equipment and employees
Probability theory
Capital budgeting
Break-even analysis
linear programming
82
Creativity and innovation KILLERS
Teachers
Snail
Fear of failure
Fear of success
83
Board of directors, CEO, main decision maker are:
Supervisory management
Non management
Top management
Middle management
84
A process in which managers develop or change their organization’s structure
Organizational structure
Organizational design
Organization chart
Organizing
85
Reflective style people are:
Without rushing
Wasting time
Quick decision maker
Slow decision maker
86
•Control• Supervise• Training
Theory X
Theory Z
Theory Y
Maslow's hierarchy
87
Sub-systems or different parts of organizations
Contemporary theory
Chaos Theory
Sub Theories
Systems theory
88
Theprocess by which managers establish working relationships among employees to achievegoals is
Organizational design
Organizing
Organizational chart
Organizational structure
89
Which one is not a contemporary theory?
Chaos Theory
Contingency Theory
Sub-Theories
Systems Theory
90
Frederick Taylor came up with:
Taylorism
First management textbook
Motion study
Standardization
91
Managers assume that employees are LAZY is:
Maslow' hierarchy
Theory X
Theory Y
Theory Z
92
Does the cost justify the benefits?
Cost-benefits analysis
Pros and Cons
Intuition
Ethics
93
Quick decision maker
Reflective
Reflexive
Relative
Consistent
94
Which of the following is Ludwig von Bertalanffy's book?
Basic system theory
General management theory
General manager's theory
General system theory
95
Standards that an alternative must meet to be selected as the decision
Objective
Creativity
Criteria
Innovation
96
A process of thinking about and organizing the activities required to achieve the desired goal.
Goal
Vision
Organizing
Planning
97
Which one is not management skill?
Conceptual
Deceitful
Technical
Human resource
98
revenue equals expenses, no profit
Quantitative analysis
Break-even analysis
Probability theory
Capital budgeting
99
Products and services are:
Process
Feedback
Input
Output
100
Who was the 1st scientists to comment on chaos?
Henri Gannt
Jules Henri Fayol
Henri Bob
Henri Poincare
101
Without rushing or wasting a time
Relative
Consistent
Reflexive
Reflective
102
3rd stage of Decision making Model?
Planning and implementing the decision
Controlling the decision
•Generating creative and innovative alternatives
•Setting objectives and criteria
103
Manage non-management employees
Top management level
Middle management level
Small management level
Supervisory management level
104
Weighing good vs bad.
Ethics
Pros and Cons
Cost-benefits analysis
Intuition
105
A balance between Scientific and Human Relations Movement
Systems Theory
Scientific Management
Human relation movement
Sub Theories
106
The situation that exists whenever objectives are not being met is:
Decision making
Problem solving
Critical thinking
Problem
107
Program Evaluation and Review Technique
Henri Poincare
Henri Gantt
Jules Henri Fayol
Henry James
108
Doing things right
Efficient
Affect
Effect
Effective
109
Processing of using what you have to do what you want is
Manager assistant
Management
Manager
Leader
110
Which decision type is to select the first alternative that meets the minimum criteria ?
Satisficing
Organized
Ordinary
Optimizing
111
The management principle that no person should report to more than one boss
Chain of control
Span of control
Span of direct
Chain of command
112
Which of the following is NOT true about Lilian and Frank Gilbreth?
Applied motion study
Wrote the first management textbook
Brought Psychology in Scientific management.
People are not machine
113
Grouping the people who possess similar skills or use the same techniques to perform their jobs
By product
Matrix
By devision
By function
114
input-process-output-outcome and _________.
Feedback
Critical thinking
Comment
Conceptual
115
Doing the right things
Efficient
Effect
Effective
Affect
116
The number of subordinates a manager can direct efficiently and effectively
Chain of control
Chain of command
Span of control
Span of direct
117
Top management level
Manage another manager
Do own work
Make decisions for the organizations
Manage other managers
118
The process of taking corrective action to meet objectives is:
Problem
Problem solving
Planning
Decision making
119
Considering risk, probability of success and failure
break-even analysis
Linear programming
quantitative analysis
Probability theory
120
Bureaucratic Approach
Henri Poincare
Mark Weber
Max Weber
Jules Henri Fayol

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