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Introduction to maketing Flashcards | StudBud
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Introduction to maketing
Introduction to maketing
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1
A brand's ________
is the set of benefits that it promises to deliver to consumers to satisfy their needs.
perquisite
fringe benefit
value proposition
dominant effect
2
Dividing a market into several sections of customers is known as ________.
market segmentation
market positioning
mass customization
value engineering
3
Which of the following concepts is based on a customer-centered philosophy?
the marketing concept
the selling concept
the production concept
the product concept
4
Which of the following represents a change in the technological environment of a marketing firm?
increased use of RFID systems to track products
increased use of cause-related marketing
increased use of value marketing techniques and promotions
increased need to comply with environmental regulations
5
According to the text, ________ are the most important actors in a company's microenvironment.
Customers
suppliers
Resellers
employees
6
Which of the following is part of the microenvironment of a firm's marketing environment?
the political state of the country in which the firm exists
the cultural forces that exist in a society
the suppliers who work with the company
the technological resources available to the company
7
Which of the following is most likely true about people's beliefs and values?
Secondary beliefs and values cannot be changed.
Marketers have a high chance of changing core beliefs and values.
Core beliefs and values have a high degree of persistence.
Secondary beliefs are passed on from parents to children.
8
________ are distribution channel firms that help a company find customers or make sales to them.
Resellers
Logistics firms
Producers
Suppliers
9
Demographic, economic, natural, technological, political, and cultural forces form the ________ of an organization.
macroenvironment
microenvironment
supply chain
marketing intermediary network
10
________ are defined as states of felt deprivation.
Ideas
Needs
Exchanges
Demands