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MIS 302 Final Exam Overview Flashcards | StudBud
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MIS 302 Final Exam Overview
MIS 302 Final Exam Overview
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Answers
1
A model base component of a DSS includes mathematical and statistical models for analyzing information
False
True
2
A Proof-of-Concept Prototype is used to sell a proposed system to users or management by showcasing features.
False
True
3
What is NOT a disadvantage associated with Enterprise Resource Planning System
Installation Difficulties
Improved Data Accuracy
High Cost
Compatibility Problems with Legacy Systems
4
AI technologies apply computers to areas that require knowledge, perception, & cognitive abilities
True
False
5
What are examples of Government -to- Government E-Commerce?
E-Training
Disaster Assistance & Crisis Response
License Applications & Renewals
Tax filing & Payments
6
During the requirements gathering phase, a project team should
Understand the Main problem & Define the Project's Scope
Send system specifications to all task force members for approval
All of the above
Determine what the new system should do & Determine what data is needed
7
Artificial Neural Networks can be used to predict Bankruptcy
True
False
8
The Object-Oriented System Design Approach is a sequential approach that treats process & data independently
True
False
9
What are the benefits of a Global Supply Chain System
Expand Sourcing Opportunities
All of the above
Extend growth opportunities in new marketplaces
Increase Access to New Customers
10
What is NOT a component of an Expert System
Knowledge Base
Explanation Facility
Knowledge Acquisition Facility
Model Base
11
Robotic Process Automation offers all of the following advantages except
Increased customer satisfaction
Increased employee productivity
Improved Accuracy & Quality
Increasing Cost
12
What task(s) do not take place during the Implementation Phase of the SDLC
Submitting Requests for Proposals & Requests for Information
Monitors system's performance and collects performance data
Coding, Testing & Developing Security Measures and Recovery Plans
Training Employees, Designing system's physical Lay-Out
13
Which B2B E-commerce occurs most often?
Trading Partner Agreements
Seller-Side Marketplace
Buyer-Side Marketplace
Third-Party Exchange Marketplace
14
In the context of SDLC's phase 2, what technique(s) can be used to gather requirements?
interviews & surveys
Joint Application Deveolopment(JAD)
interviews & observations
interviews, surveys, observations & JAD
15
What Technologies support E-Commerce?
QR Codes, In-Game mobile marketing
Ad Impression, Banner Ads
Electronic Payment Systems, Web/Mobile Marketing, & SEO
E-Payment, Smart Cards, E-Cash, e-check, Digital Wallet, & Pay Pal
16
All of the following are criteria for using expert systems except:
The decision involves more than 10,000 rules
The knowledge that is needed can be represented as rules or heuristics
Human expertise is needed but a single expert can not tackle
Decision requires consistency and standards
17
What activities are not accomplished during the SDLC's Design Phase
Use CASE tools to Develop Exact Design Specifications
Develop Request for Proposals
Create Conceptual, Logical, & Physical designs
Choose the solution that is the most realistic and provides a high pay-off
18
Pair Programming concentrates on user involvement and continuous interaction between users & designers
True
False
19
TV's that stabilize the volume based on the viewer's location in the room is using fuzzy logic capability
True
False
20
Knowledge Management System can track how often an employee participates in knowledge sharing interactions
True
False
21
What is the activity that you should Not accomplish during the design phase of Decision-making
Define criteria for the decision
Choose the best course of action
Generate alternatives for meeting the criteria
Define associations between the criteria and the alternatives
22
What is Not a Benefit of 3D Printing
Produces products that can adapt to changing environmental conditions
New Designs will come to market more quickly
Manufacturing Lead times will be significantly reduced
Customer Demand will be met more quickly and more specifically
23
Social Commerce is a subset of e-commerce
False
True
24
What are the attributes of a Multichannel B2C Strategy?
A customer uses one channel of a business to purchase an item
All of the above
Buying Channels are not connected
Customer orders online, visits store, & store does not have order history
25
What is Not an application for Drones within the manufacturing supply chain
Spot Areas of Insect Infestations on Farms
Last-Mile Delivery
Produce Flatpack furniture pieces such as chairs & tables
Read Inventory RFID Tags in Warehouses
26
Attributes of a Multinational Organizational Structure
Marketing is Decentralized
Production & Sales are Decentralized
Financial Management is the parent company's responsibility
All of the above
27
Voice-based E-Commerce relies on voice recognition and text-to-speech technologies?
True
False
28
What are the attributes of a transnational organization
Parent and subsidiaries work together to design procedures
Parent & subsidiaries work together on logistics for delivering products
Parent & subsidiaries work together on policies, procedures & logistics
None of the Above
29
What are obstacles to using global information Systems
Standards, Culture, Regulations, Infrastructures, Limited Technical skills
language barriers
offshore outsourcing
None of the above
30
What technology does E-Commerce use to acknowledge products?
emails
Online catalogs
Web sites
Email, web sites & Electronic Data Interchange (EDI)
31
During the Implementation Phase, the team configures the system & procures needed components
True
False
32
A Structured System Analysis & Design(SSAD) Approach completes analysis before beginning the system's design
True
False
33
M-Commerce is based on the Wireless Application Protocol?
False
True
34
Which company uses Business-to-Consumer E-Commerce?
All of the above
Overstock
Barnes & Noble
Amazon
35
An advanced intelligent agent has the following unique characteristics
Adaptability, Autonomy
Collaborative behavior, Humanlike Interface
Mobility & Reactivity
All of the above
36
A Global Organizational Structure is called a "Franchiser"
True
False
37
4D Printing is a process for making a physical object from a 3-dimensional digital model.
False
True
38
E-Commerce is buying/selling goods & services over the internet?
False
True
39
An ERP is an
integrated
system that collects/processes data, & manages resources, information & functions
False
True
40
Global Supply Chain Systems will Not face legal issues related to privacy & transborder data flow
False
True
41
Forward chaining is a technique where the expert system starts with the goal and backtracks to find the right solution
True
False
42
What are the core components of a CRM system
All of the above
Knowledge Management, Personalization Technology
Sales Automation, Order Processing
Marketing Automation, Customer Support
43
During the Intelligence Phase of Decision-making, what are the core objectives
Identify what is going on in order to define the problem
Collect data and information about the problem
Gather data & information to define alternatives for solving the problem
All of the above
44
Approximately 60% of Internet Access is through Mobile devices?
False
True
45
What activities do not occur during the planning phase of the SDLC
Conduct Feasibility Study
Choose the solution that is the most realistic
Formation of Task Force
Define the Organizational Problem
46
What is NOT an E-Commerce Advantage?
Creating better relationships with suppliers, customers & business partners
Reducing administrative cost
Security & Privacy Issues
Gathering more info about customers
47
What are the components of a Global Information System?
Network, Transmission technology, communication media
Global Database, Information Sharing Technologies
Knowledge acquisition facility, inference engine, explanation facility
unified database, information, data, processes
48
What is Not an advantage of Omni Channel
Complex processes, Everyone needs to be on same page
Improves Customer Satisfaction
Improves Brand Recognition
Increases Revenue
49
What is Not a development tool for creating Prototypes
Designer Vista
GUI Design Studio
Visual Basic
JAD
50
In a Global Structure, subsidiaries are autonomous and do not rely on headquarters for processes
True
False
51
Customization focuses on building customer relationships, & building products that meet customers' preferences
True
False
52
IT Projects fail for all of the following reasons except:
Lack of communication among team members
Support from Top Management
Exceeding the budget
Missed Deadlines
53
Goals of a Customer Relationship Management System are to: Manage organizational resources, information & functions
True
False
54
What are unique attributes of a Geographic Information System
All of the above
Mainly used in government & Utility companies
Can be used for Education Planning, Urban Planning, Insurance, & Marketing
Captures, stores, processes, and displays geographic information
55
Systems Development life cycle is known as "Agile"
False
True
56
Attributes of an International Org Structure
Subsidiaries depend on headquarters for process and production decisions
All of the Above
Operates like a multinational Corporation
Information Systems personnel are exchanged between locations
57
What are the major components of a Feasibility Study
Hardware & Software, Supplies & Equipment, Training strategy
Economic, Technical, Operational, Scheduling & Legal
Technical & Legal Feasibility
Economic & Operational Feasibility
58
What is a disadvantage associated with Cloud-based enterprise systems
Increased Storage
Lack of customization
Increased Mobility
Cost Savings
59
Which platforms represent Social Commerce?
Social Networking sites - Facebook, Twitter, &Google
All of the above
Group Buying Platforms - Groupon
Recommendation Web sites- YELP
60
Identify one approach to examine e-commerce and its role in the business world?
Organizational Infrastructure
Human Resource Management
Value Chain
Technological Development
61
Everyone customer Accepts E-commerce Technologies.
True
False
62
What is Not an example of a Consumer to Business E-Commerce Transaction
Business Uses Crowdsourcing to perform services
Online Auction Sites
The consumer creates online survey for a company
Answering a poll through a survey
63
The following organization conduct business across national borders
Global & Transnational Organizations
Transnational & Multinational Organizations
Multinational & Domestic Organizations
Global, Multinational, Transnational, & International Orgs
64
What are examples of e-business?
Online shopping
Electronic Procurement
Salesforce automation
All of the above
65
E-Marketplaces help businesses maintain a competitive edge in the supply chain by
All of the above
Making it possible to conduct business around the clock
Reducing Marketing costs
Providing chances for sellers & buyers to establish trading partnerships
66
A multi-channel is a B2C strategy that seeks to integrate the physical stores, the internet & mobile technologies?
False
True
67
The architecture of a Transnational Org. requires a higher level of standardization & uniformity for global efficiency
False
True
68
What is Not an example of Web marketing?
micro blogging
Pay per Click
Venmo
SEO
69
The integration of CRM, IoT, Social media & Analytics has enabled CRMs to
Interact with customers through social Media
Target customers with customized contents
Personalize messaging to customers based on Analytics
All of the above
70
The major activities in B2C e-commerce are information sharing, ordering, & payment
False
True
71
What are two of the Operational Requirements for a Global Information System
Consolidated Global Reporting, Management of Global Tax Risks
Global Data Access, Consolidated Global Reporting
None of the above
Global Data Access, Management of Global Tax Risks
72
Electronic Data Interchange enables business partners to send and receive information on business trasactions
False
True
73
What are the Components of a Decision Support System
Drill Down Features, & Digital Dashboard
Database, Model base & User Interface
74
What are the unique attributes of a Collaboration System
Provides a Content Management Solution
Provides communication, task & document management solutions
All of the above
Supports Communication, Collaboration, Coordination & Decision-Making
75
What are the most widely used business models in E-Commerce?
Mixed & Advertising
Merchant, Advertising, & Subscription
Merchant & Brokerage model
Merchant, Brokerage, Advertising, Mixed, Infomediary, & subscription
76
All of the following are among the important factors in designing a management support system except:
Objectives and benefits clearly articulated
Response Time is Slow
Lines of Communication are Open
Support from the top
77
What is Not a tool/process associated with Agile
Agile guidelines addressed in the Agile Alliance Manifesto
Emphasis on Team Coding
Uses Scrum & Kanban framework
Focuses on Incremental Development
78
A Data Flow diagram is a Modeling Tool used for Process Analysis & Design
True
False
79
What are the strategic requirements for a Global Information System?
Global Data Access, Global Reporting
Strategic Planning Support & Management of Global Tax Risks.
Management of short term foreign exchange risks
Communication between headquartes and Subsidiaries
80
A Conceptual Data Model is used for Process & Data Analysis
True
False
81
Internet & Information Technologies play a Major Role in implementing Supply Chain Management Systems
False
True
82
Augmented Intelligence replaces a decision maker's capabilities
True
False
83
Supply Chain Management systems support what functions?
Procuring, Transforming, & Distributing Finished Products
Product, Information & Finance Flow
84
Intelligent Agents can be grouped into the following categories except
Personal
Monitoring & Surveillance
Fuzzy Logic
Shopping & Information
85
A Knowledge Management System will Not help an organization
Improve customer service by reducing response time
Reduce Labor Cost
Improve Employee Retention Rates
Promote Innovation by encouraging free exchange of ideas
86
The SDLC Model might Not be appropriate in the following situations
Lack of Specifications
Input-Output process cannot be identified completely
User's Needs keep changing
All of the above
87
Executive Information Systems typically includes "drill down" features & digital dashboards
False
True
88
What type of conversion occurs when the old system is stopped and the new system is implemented
Direct Cut-over
Parallel Conversion
Pilot Conversion
Phased-In-Phased-Out Conversion
