What are references/referees?

Contacting previous employers to check accuracy of applicants information

Forms of non financial motivation are..

Promotion, training, fringe benefits

An advantage of training is...

Employees become more competent at their jobs

Work to rule is a form of industrial action that can be described as...

Employees only carry out duties that are in their contract

What is the role of the HR department?

To be responsible of all elements related to staff

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N5 BM People Revision

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Questions 15

Answers

1
Off the job training is training that is carried out within the workplace
False
True
2
The equality act protects which characteristic
Eye colour
Age
Hair colour
3
A database could be used in the HR department to record supplier details
True
False
4
Recruitment is attracting people to apply for a role
False
True
5
A method of on the job training is
Training centres
Shadowing
Day release
Apprenticeships
6
A stage in the recruitment process is...
Send out applications
Identify a job vacancy
All of the above
Prepare a job description
7
What is a use for a spreadsheet in the HR department?
Create charts showing monthly budgets
Record employee pay details
Record stock information
Calculate sales figures
8
What are references/referees?
Contacting previous employers to check accuracy of applicants information
Contacting the applicants family to ensure they're not lying
Asking the applicant the same questions again to ensure they are truthful
A person who enforces the rules in a football match
9
Forms of non financial motivation are..
Laughing at their jokes, making them feel welcome
Bonus, overtime
Promotion, training, fringe benefits
Salary, profit sharing
10
Motivated staff will lead to...
Better reputation
Increased productivity
Lower absenteeism
All of the above
11
Commission is a form of financial motivation
False
True
12
An advantage of training is...
Employees may leave the organisation once they have been trained
Output is lost while employees are being trained
Employees become more competent at their jobs
Gives employees an introduction into the business
13
Work to rule is a form of industrial action that can be described as...
Employees work slowly on purpose
Employees only carry out duties that are in their contract
Employees refuse to do any work
Employees refuse to work overtime
14
What is the role of the HR department?
To listen and deal with staff complaints
To provide a safe workplace
To hire and fire people
To be responsible of all elements related to staff
15
Selection is choosing the best person for the job
False
True

N5 BM People Revision Flashcards | StudBud