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Workplace quiz
Workplace quiz
100 terms
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1
Why is interview feedback important?
Not important
Only criticism
Helps you to improve interview techniques
2
How can workplace bullying affect the workplace?
Happy workplace
More confident in work
Reduced productivity
Improved productivity
3
What are three most important keys to success in interviews?
Developing rapport, good posture, fresh breath
Making eye contact, showing enthusiasm, speaking clearly
Fresh breath, nice smile, making eye contact
Good cologne, nice smile, fresh breath
4
Workplace benefits are...
having good coworkers and a friendly boss.
extras provided by a job either for free or at a discount.
getting a fair wage and good work hours.
5
Workplace bullying is
an action that harms, injures or upsets another person
a workplace hazard
something that should always be reported
not acceptable in the workplace
6
What is the first step in career planning?
self-assessment
search the classified ads for a job
create a resume
fill out a job application
7
What is redundancy?
When the job is no longer required.
When a business dismisses workers unfairly
When a business dismisses workers fairly
When a business sends workers home on unpaid leave
8
Chain of command
right number of employees with right skills in right place at right time.
The number of subordinates who report directly to a manager.
The reporting structure from the top of the hierarchy tothe bottom.
Shows the qualifications, experience and skills required.
9
What is best practice when using job boards to find a new job?
Scroll through job postings without filters every morning
Auto-apply to as many positions as possible with one resume
Use job search filters and create alerts
Set up a profile on each of the top job boards
10
Workplace Skills
Knowledge from your past that you apply to your job
Being able to have good communication skills and interactions with others
Characteristics of a person that show how good of an employee you will be
Skills that help you perform daily tasks on behalf of a business
11
How can you be a good team player within the workplace?
Don't contribute to any conversations
Listen to all your team member's ideas
Be respectful and open minded
Listen but only worry about your own ideas
12
Strong communication skills can help you to ...
express your knowledge, beliefs, and ideas clearly
resolve conflicts peacefully
refuse to engage in risky behavior
all of the above
13
Workplace bullying is not a workplace safety issue.
False
True
14
Telephone interviews...
Cannot monitor non-verbal markers
Create emotional distance
Are an appropriate way to complete interviews
Are helpful because most people are comfortable talking over the phone.
15
Interviews are best used when
there is two or more people involved
there is a set of predetermined questions developed
the researcher has an informal conversation with subjects
the researcher conducts them over the phone
16
Cons of telephone interviews
Decreasing temperatures
Decreasing levels of cooperation, limited questions length
17
Interview Preparation includes?
Prepare a PowerPoint for presentation!
Research company, write questions and plan responseS.
No planning! Reduces anxiety, nervousness.
Research company and write a paper for presentation.
18
Examples of important VERBAL skills for the workplace are:
speaking in meetings
interviewing
all are correct
phone calls
19
How is UK income tax applied
At 30% rate on all income
On total income
In bands depending upon the amount of income
Depends where you live
20
Effective leadership in the workplace involves...
confidence and clear vision
all of the above
emotional intelligence
inspiring & helping others to reach their full potential
21
A long chain of command:
slows down communication
makes decision making faster
decreases the need for business planning
encourages external growth
22
Video conferencing interviews
can be cost efficient for employers when interviewing out of-town candidate
are not used often
are more expensive because of the equipment
are used in 90 percent of first interviews.
23
Summarizes skills and experience
Cover Letter
Reference
Thank You Note
Resume
24
Skills to facilitate workplace innovation include...?
Discussing and consulting with a supervisor
Dividing, multiplying and subtracting
Brainstorm, discuss, negotiate and problem solve
Terminating someone's role in the company
25
Probation Period....
Makes you have a cause for firing someone
You don't have to have a cause to fire someone
You can't fire someone
26
Interview preparation
is usually not obvious to the interviewer
includes sending a list of questions to employer ahead of time
includes planning proper attire
is not always required
27
What is a personal statement?
Bullet point list about my hobbies
A short paragraph about my skills and qualities
A long paragraph about me
28
Telephone interviews:
Increase cost in research
Are unethical and should not be used in research.
Remove the need to travel
Are best for qualitative research interviews
29
Non-verbal communication?
Gestures
Facial expressions
Posture
All of these
30
What is a conditional offer of employment?
Employment based on conditions that are regularly met
A job offer that is subject to certain requirements being met
An offer of contract on the condition that something is met
An offer for an interview on the condition that something is met
31
CPD
means
Capability, partnership and dedication
Continual professional development (training)
Covert, personal discrimination
Covers physical disability
32
Non-Verbal communication includes:
Body language
Tone of voice
Words
Emotion
33
Career paths show career progression possibilities clearly.
ACTION PLANS AND PERIODIC REVIEWS
IDENTIFYING INDIVIDUAL NEEDS AND ASPIRATIONS
ALIGNING NEED AND OPPORTUNITIES
ANALYZING CAREER OPPORTUNITIES
34
Self-Motivation is not important in the workplace
True
False
35
What does team player mean in a workplace?
Someone who is not capable to work alone
Work together to perform well and reach goals
Work together to win a game
Someone who likes to have fun
36
Workplace Training
Instructions on how to complete a task correctly and safely
Talking to your supervisor
Giving the paymaster your bank account details
Filling in your personal details
37
Why is workplace training inportant
provides a baseline for staff
All of the above
A form of skill gap analysis
An informal cost effective pathway
38
When building teamwork, everyone should _____.
tease someone who has different ideas
leave at least one person out of the group
argue until a decision is made
get to know the other team members
39
An Offer of Employment
is a useless document
should never be accepted
can be written by the employee
contains valuable information about the terms of your employment
40
Why is a personal statement important?
Most courses do not offer an interview
To convince the Admissions team to give you a place
All of these answers
Interview questions are based on it
41
Video conferencing interviews...
Are not used often
Are more costly due to the equipments
Are used in 90% of first interviews
Can be cost efficient
42
2 benefits of Telephone Interviews
no cost
Information can be collated electronically
Fast to complete
annoying customers
43
Two key words to describe good teamwork are:
habits and communication
ethics and selfishness
consideration and cooperation
tact and personality
44
Workplace Skills
Be independent in fact and appearance
Learning skills for the marketplace
Skills directly related to employment
45
Important workplace skills
Time Management
Slouch
Proper Attire
Sweats, athletic t-shirt
46
Which of the following is an example of redundancy?
A worker decides to leave the firm for a higher paid job.
A worker is asked to leave because of the low quality work.
The worker is always late for work.
A drop in sales means the business needs fewer workers
47
Why do businesses do second interviews?
Businesses do not do second interviews
To help make a decision about who to hire
Because they forgot to ask some questions the first time
48
Positive body language is a key to making a good
impression
attention
feedback
49
Annual Appraisal
Performance Review
Performance Management
50
Describe two advantages of that remote working offers
Option to work in different locations
Easy to work within
Reduction in need to travel
Better to work on own
51
What is workplace motivation?
The source of willingness to perform a task
The reason for doing something/ behaving in a certain manner
Workplace Conditions
Reasons which motivate or inspire employees to work
52
An annual appraisal is to...
Work on teambuilding
Increase motivation
Network
Evaluate performance
53
Workplace bullying is...
a type of computer
unfavourable treatment of a person in the workplace
overloaded workplace responsibilities
54
What are two effective communication skills?
Build Rapport and Listen with a Purpose
Gain Commitment and Respond to Disinterest
Build Rapport and Listen with Purpose
Enable and Explore
55
What do face-to-face interviews consist of?
A document filled in by participants
The profiles of audiences
Specific questions answered in depth
56
How to be aware of own role in workplace innovation
Wait for someone else to suggest new ideas
Have an understanding of current organisational procedures
Identify the people responsible for managing the innovation process
Be aware of different ways to suggest new ideas
57
additional skills and experience
identify clubs, skills and activities relevant to position
include all extracurricular activities you do outside of the workplace
add certifications such as CPR, CPI, first-aid, etc.
list highest level of skills and training
58
What is leadership in the workplace?
Influencing others to follow
Being the manager
Telling people to do things that are important
Doing your job
59
Advantages of planning your career path well is that there will be
less surprises or problems on the path.
All of the above.
the more likely you will find a rewarding career.
the faster you will reach your career goal.
60
Behavior in workplace, includes appearance, communication skills, treatment of others, teamwork
Personal Care Skills
Teamwork
Work Ethic
Person Centered Care
61
When filling out a job a job application you should not-
Use black ink
Scribble out a word and write next to it
Fill in a the blanks
Wear business attire
62
CPD helps you:
Achieve your career goals
Communicate better
Strengthen your professional credibility
Showcase your achievements
63
“Non-verbal communication” ;
constitutes approximately 70% of human communication.
is unimportant , inherited and cannot be taught.
rarely causes accidents.
means “a sterile cockpit” below 10.000 feet.
64
Face to face interviews ...
allow interviewer to est credibility via personal appearance
inexpensive and saves time
prevents interviewer from focusing on in-depth attitude&info
has a poor response rate
65
While waiting for interview feedback, you should...
write another follow up email!
wait patiently for a response!
keep applying for jobs!
start planning for your new job!
66
Remote working mean to...?
Work using only digital technology
Work from a different location than your usual place of work
Work from a location in the middle of nowhere
Work from the office
67
what is workplace training?
learning that takes place at home
learning that takes place at job
none of above
learning that takes place away from job
68
Redundancy is not a valid reason for dismissing an employee
True
False
69
Telephone interviews offer:
the lowest-cost method for obtaining data
the ability to collect large amounts of complex data
speed in gathering data
a potential for reaching all households
70
Who benefits from workplace training ?
All of the above
Stakeholders
Employers
staff
71
Interview Preparation
Mess up your hair
sleep in
Arrive with your CV
read a magazine
72
OFFER of Employment
all of the above
induction process
Should state award
details of employer
73
Telephone interviews are best for
talking to investigative story.
getting a few pieces of information quickly from a source.
conducting a long interview on a complicated topic.
getting information about personality profile
74
Constructive feedback is useful for future interviews becuase it helps
improve your performance
improve your feelings
your ratings
75
Which of these SHOULD you include on your CV?
An invitation to Tweet you
at least two references
Your highest kill count on COD
A selfie
76
True or false: You should lie on a job application to look better
False
True
77
What are the workplace principles to practice to become a good team player?
work alone, worry about yourself.
Become a relationship builder.
Strive to help pitch in, be willing to resolve conflict.
Share your knowledge, remain positive.
78
Important factors in teamwork could be:
Always be right
accept diversity
all are correct
provide constructive feedback
79
good communication skills reduce potential workplace
conflict
harmony
compatibility
consistency
80
What will students be able to better judge by understanding a career pathway?
When they will be hired.
If the job has vacation benefits.
If skills, academics, & educational history match the career
All of the Above.
81
Redundancy and Job dismissal are the same thing
False
True
82
Dress to Impress.. even for Virtual Interviews
False
True
83
Interview preparation
Read up on the organisation
Be confident
All of these plus more
Dress appropriately
84
When a job application asks for the school(s) you've attended, this section is called...
education history
references
employment history
personal information
85
What should you do on a job application?
List references
Appropriate grammar
All of the above
Blue or Black Pen
86
What constitutes appropriate feedback after an interview?
Showing up on the premises regularly for updates
Daily calls for updates on whether you were successful.
Do nothing
A polite thank you note immediately after the interview
87
Pros of telephone interviews
Fast, low cost, limited interview bias and high flexibility in questioning
MSM’s my
88
What is an apprentice?
A place, person, or thing from which information comes from
Boy servant, the first step in becoming a knight
A person who works for another in order to learn a trade
Head of a convent
89
A good team leader...
Is always right
Decides who works on the team
Must set a good example
looks good all the time
90
Centralised organisational structures
have one or a few senior managers at the top
have slower information sharing
have consistent decisions across departments
all of the above
91
Chain of command..
Is the order in which someone does work
The route decisions are passed between different levels
Can be short or long depending on the organisation
92
Career pathway
high school, college, job
a pathway that stems from a career cluster
career exploration or career portals
technical school
93
An advantage of face-to-face interviews is
Saves money when compared to survey research
Minimizes "don't know" or "no answer" responses
Less time consuming than distributing written questionaires.
The interviewee can remain anonymous.
94
What skills are required for effective communication?
Active listening, aggression and non-verbal skills
Aggression, negotiating skills and verbal skills
Passiveness, listening and placing others’ feelings first
Active listening, assertiveness and problem-solving skills
95
What is the annual income tax free allowance in the UK?
£13,000
£10,000
£11,500
£12,500
96
On a job application the word POSITION refers to...
How you conduct yourself at the interview
Whether you will sit or stand at the job
The job your are applying for
Your attitude to others
97
(Workplace Skills) CV means
Curriculum Vintage
Cirriculum Vitae
Cureculumni Visage
Cover letter
98
Career Planning:
None of the above
Can lead to more informed and logical decisions about your future career
Is a waste of time
Is more important than attending your classes
99
leadership tips for a high morale workplace include
keep promises/always be fair
be enthusisastic
set the example
all of these
100
Give an advantage of remote working?
Less time and money spent on commuting
Enables a more flexible work scedule
Less workplace social interaction
Could lead to lack of routine
