RESER103 Chapter Four and Five

Deferential language includes using hesitations and making statements into questions

We believe if something can go wrong, it will, and whatever does go wrong will be monumental.

Since Ed was mean in elementary school, I assumed he's still the same way twenty years later.

Our name can shape the way others think about us and influence the way we think about ourself

We believe All or Nothing. I never get it right. You never listen to me. I'm always the bad guy

We think I should be a better communicator, smarter, further ahead, work harder, better

Which emotions prevent a person from funtioning effectively?

"You" language can imply judgement of the other person

We believe happiness in life is based on forces beyond our control.

We believe that we should never make a mistake. Perfection is possible.

Facilitative emotions are combined with intensity and duration to create debilitative emotions.

Individuals are more attracted to others that speak similarly to themselves

There is a trend towards using less sensitive, more group focused language.

Which of the following is not something you should do when managing your difficult emotions?

Which does NOT reflect a Low-Context Culture?

Fact-opinion confusion occurs when facts are presented as opinions.

I was confused when told to have a better attitude because I thought my attitude was just fine.

Which does NOT reflect a High-Context Culture.

Iwas confused because I thought a buck was about money and not a male deer.

"It" statements often reduce the speaker's acceptance of responsibility for statements.

Euphemisms are terms that are substituted for more direct terms to make the impact harsher

I felt dumb in chemistry class, but I felt smart in business class.

We believe that our emotional state has been caused by another person. You make me feel angry.

Which of the following is the denotative meaning of dog?