English 2

A customer is a ________.

Management skills may be acquired through ________

Which factor is most directly related to the level of economic development of a country?

Poor _ skills represent thesingle biggest reason forfailure especially inthe early and middle stages ofamanager’s career

The tour operator pays ________ to travel agents.

In addition to promoting tangible goods such as suits, soaps, and soft drinks, advertising

Managerial jobs differ according to hierarchical level (a vertical dimension) and responsibility areas (a _dimension).

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A hotel service that involves calling a guest at a specific time to wake him up.

Which of the following actions

This bird you can find in New Zealand only. It has been put on the national emblem of New Zealand.

Key management skills associated with a manager’s ability to

A hotel which caters for long-term guests, usually with full-board arrangements.

Which list contains only examples of cultural regions?

A new concept called “management by walking around” (MBWA)

The _ statement reported the survival of fifty people.

Scientists _ this city to be the oldest and with the biggest ferry at that time.

The second official language in Canada is

Power from a turbine also can lower a home’s electricity __________ by 50 to 90 percent.

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Which factor fostering travel and tourism is illustrated in this example?

A _ is a plastic card you can use to pay for things.

A _is a cheque you can exchange for foreign money.

Managers, like army officers, may be sent on leadership courses to develop their leadership ___, their ability to lead.

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In medieval times, passports issued by local authorities were used to enable access to towns and cities for trade _

_ manager is a manager responsible for all matters concerning the employment of factory workers office and staff

To give an additional amount of money to someone such as a waiter or taxi driver, or a tour guide.

A fixed regular payment made by employers, usually monthly, for professional or office work.

Important information or interesting stories that a tour guide should tell about a famous place or person.

A type of tourism which involves journeys for people who share the same hobby.

Clothes _cotton are thought to be the most healthy choice for human beings.

National money of a country with a strong economy which can be easily changed for another currency

Several of the ________ were late because of the weather

People have tried using vegetable oil in diesel engines _____________ the early 1900s.

A type of tourism which involves holidays awarded to staff members as a bonus and to encourage them to work better.

The animal that you’ll find nowhere else but in Australia is

For your investment, I’ll ask our _department to make you a proposal.

A home country is the country in which an organisation’s

I usually answer the phone, I try to put the call through

I have control over the whole of the operation.

Managerial ethics describes standards of conduct and moral judgement usedby managers or organisations in _their business

The ________ officer insists on all employees wearing the right kinds of protective clothing at all times.

The British government is soon to pass legislation that would raise the school leaving ______.

Companies that contribute money to local educational, cultural, and training programs are showing social responsibility

A desert is

What is a tourist?

The island certainly has _________ natural beauty to spend longer than just one day.

A harbor fit for tying up a large number of pleasure boats.

A home country is the country in which an organisation’s headquarters is located

A place in an airport where passenger who are changing planes can wait for their next plane.

The teacher assigned a difficult _for homework.

In 1988 a group of top European executives formed a loose-knit organization called

The boy _to have broken the window.

To celebrate the end of high school

What technological advancement has the greatest impact on the travel,hospitality,recreation,insurance industries

A price for a room in a hotel, etc. which includes breakfast, lunch and an evening meal.

Often people bring flowers into their homes because they have a pleasant __________.

The tour guide knows all sights in the ________.

I assist guests by making restaurant reservations, arranging their transport,

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Time magazine has named Mark Zuckerberg, the __________ of Facebook, as their person of the Year 2010.

Managers at the very top levels of the hierarchy who ultimately responsible for the entire organization.

Many people in rural communities used windmills to ___________ needed electricity.

She __ the heavy traffic for her late arrival.

A tour which includes travel, accommodation, meals and other services at one price and is paid for in advance.

The ________ officer insists on all employees wearing the right kinds of protective clothing at all times.

________ is in charge of preparing pastries and sweet dishes.

Multinational managers spend much of their time working overseas, and have a broader, global _

Eating sweets increases the _of sugar in your blood.

The national symbol of Canada is ________ .

A place to stay in a hotel, etc., which consists of a room for the night and breakfast the next morning.

Tour operators always do market ________ when they develop tours.

A journey to a holy place for religious reasons.

In some communities, some apartment building are smoke-free _______ others are not.

________ is the value of the money compared to the currency of another country.

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In a large hotel the hotel manager is a professional

The local council is trying to solve the problems __ our area.

During ________ travel clerks get familiar with local facilities.

Rockefeller Centre is the ___________ of some of the most popular events in New York City.

Human _ are unlimited, but the resources necessary to satisfy them are limited.

We were _ by the complicated schedule and ended up taking the wrong bus