Exam 2 BUS-W 100

Motivating and leading employees to achieve organizational objectives.

A program that allows employees to choose their starting and ending times provide they work the core hours

A management philosophy that stresses employee participation in all aspects of company decision making.

Forming a pool of qualified applicants from which management can select employees.

Structure where authority is concentrated at the top and little decision making authority is delegated to lower levels

Traditional view of management whereby it is assumed that workers dislike work and must be forced to do their jobs.

The grouping of jobs into working units usually called departments, units, groups, or divisions.

The division of labor into small, specific tasks and the assignment of employees to do a single task.

Aspect of Herzberg theory of motivation that focus on the content of the work itself such as recognition and advancement

A license to sell another's products or to use another's name in business or both.

Persons/organizations that agree to provide some funds for a new business in exchange for an ownership interest or stock

Theory suggesting that money is the sole motivator for workers.

Formalizing newly hired employees with fellow workers, company procedures, and properties of the company.

The ability to influence employees to work toward organizational goals.

The process of collecting information about applicants and using that information to make hiring decisions.

Benefits and/or recognition received from someone else.

The process of evaluating and correcting activities to keep the organization on course.

Members of organization responsible for the tactical planning that implements guidelines established by top management.

Entrepreneurs who develop businesses with 5 or fewer employees.

Training that augments the skills and knowledge of managers and professionals

Assumption that motivation depends not only on how much a person wants something but also how likely they are to get it.

Individuals who use entrepreneurship to address social problems.

All the activities involved in determining an organizations human resource needs.

A formal written explanation of a specific job including job title, tasks, relationship with other jobs, etc

The arrangement or relationship of positions within an organization.

Financial rewards based on the number of hours worked or the level of output

Aspects of Herzberg's theory of motivation that focus on the work setting and not the content of work.

A theory that arranges the five basic needs of people into the order in which they strive to satisfy them.

Movement of employees from one job to another in an effort to relieve boredom of specialization

The structuring of resources and activities to accomplish objectives in an efficient and effective manner.

The process of determining the organization's objectives and deciding how to accomplish them.

An economic model involving the sharing of underutilized resources.

An assumption that how much people are willing to contribute depends on their assessment of the fairness of rewards.

An inner drive that directs a person's behavior toward goals.

When employees are provided with the ability to take on responsibility and make decisions about their jobs.

Pay calculated on a bi-weekly, monthly, or annual basis.

The personal satisfaction and enjoyment felt after attaining a goal.

Prohibits discrimination in employment and created the Equal Employment Opportunity Commission

A precise statement of the rationale for a business and a step-by-step explanation of how it will achieve its goals.

An organization in which decision making authority is delegated as far down the chain of command as possible.

Changing behavior and encouraging appropriate actions by relating the consequences to the behavior itself

The participation of different ages, genders, races, ethnicities, nationalities, and abilities in the workplace.

A firm's shared values, beliefs, traditions, philosophies, rules, and role models for behavior.

View of management whereby it is assumed that workers like to work and will seek out responsibility

Nonfinancial forms of compensation provided by employees such as health plans, vacation, sick days, etc

Teaching employees to do specific job tasks through either classroom development or on the job experience

An employee's attitude toward his or her job, employer, and colleagues.

Description of qualifications necessary for specific job in terms of education, experience, and personal/physical skills

Independently owned and operated business that is not dominant in its competitive area and employs fewer than 500 people

The study of the behavior of individuals and groups in organizational settings.

The top executives of an organization who have overall responsibility for the organization

Those who supervise both workers and the daily operations of an organization.