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Performance Appraisal
Performance Appraisal
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1
Employee orientation programs range from brief, informal introductions to lengthy, formal courses.
False
True
2
What is an advantage of using employee referral campaigns
Local, hourly workers can be recruited quickly
Applicants have community ties
Rewards and incentives are eliminated
Applicants have received realistic job previews
3
Effective talent management systems, employee performance appraisal initiate training and development opportunities
False
True
4
All of the following are methods used by firms to develop high-potential candidates for future positions EXCEPT
Providing internal training
Developing skills inventories
Implementing job rotation
Offering global assignments
5
Which one of the following terms refers to systematically moving workers from one job to another?
Job rotation
Job adjustment
Job enrichment
Job enlargement
6
Effective talent management focuses on developing employee competencies that align with strategic goals.
True
False
7
Training and Development
Apprenticeship training
Programmed learning
Coaching technique
Job instruction training
8
Human resource managers generally exert_within the human resources department and _ outside the HR Department
Functional authority; line authority
Staff authority; line authority
Line authority; staff authority
Staff authority; implied authority
9
Planning and Recruitment
Writing job descriptions
Interviewing job candidates
Screening job candidates
Personnel planning
10
Which one of the following factors plays the greatest role in determining the best medium for job advertisement?
Skills needed for the job
Graphics used in the advertisement
Time allowed to fill the position
Job compensation and salary
11
What is the first step of any performance appraisal?
Setting work standards
Making plans to provide training
Giving feedback
Assessing the employee’s performance
12
All are types of information will likely be collected by HR Specialists through job analysis EXCEPT
Job analysis
Job description
Job context
Job specification
13
Selection tests should be used as supplements to other tools like interviews and background checks.
False
True
14
Publicizing an open job to current employees through a firm’s intranet or bulletin board is known as job posting.
False
True
15
Which one of the following is an example of business process reengineering?
Assigning additional activities to new employees
Developing employee skills and behaviors
Using computerized systems to combine separate tasks
Creating a visual chart for workflow procedures
16
Which one of the following is most likely NOT one of the goals of a firm’s employee orientation program
Helping new employees become socialize during into the firm
Assisting new employees in selecting the best labor union
Making new employees feel like part of a team
Teaching new employees about the firm’s history and strategies
17
An employer will most likely use a private employment agency in order to
Fill a specific job opening quickly
Adhere to legal hiring practices
Receive assistance writing job ads
Spend more time recruiting applicants
18
Ian is currently being trained on the job and is at the first step in the OJT process, which involves
Familiarizing the trainee with equipment, tools, and trade terms
Showing the trainee how do the task
Checking to make sure the task was learned by the trainee
Verbalizing the steps of the task
19
Refer to qs above
False
True
20
Training and selection
Work sampling event
Situational judgment test
Applicant personality test
Management assessment center
21
Jennifer, a manager at an engineering firm, has been assigned the task of conducting a job analysis. What should be 1st
Deciding how the gathered information will be used
Selecting representative job positions to assess
Collecting data on job activities and working conditions
Reviewing relevant background information
22
Primary disadvantage of using internal sources of candidates to fill vacant positions in a firm?
Questionable commitment of candidates to the firm
Significant training and orientation requirements
Potential to lose employees who aren’t promoted
Lack of knowledge regarding a candidate’s strengths
23
Which one of the following is an activity associated with the leading function
Developing procedures
Motivating subordinates
Training new employees
Setting performance standards
24
Ranking of employees from best to worst on a trait or traits, choosing highest than lowest until all are ranked?
Alternation ranking
Direction sharing
Performance Management
Paired comparison
25
HR generalist at Wilson has been assigned to provide HRM assistance as needed. Th structure of HR services provide?
Centers of expertise
Shared HR teams
Embedded HR teams
Corporate HR teams
26
Job analysis and talent management process
False
True
27
Kate works as a nurse on temporary assignment for hospitals throughout the region on an as-needed based. Kate is likely
Working as a contingent worker
Using job enlargement
Participating in a job rotation
Benchmarking jobs
28
Training and Development
Employee orientation
Employee development
Recruitment
Selection
29
Line function and staff function are two distinct functions carried out by human resource managers
False
True
30
Evidence-based human resource management relies on all of the following types of evidence EXCEPT
Qualitative opinions
Existing data
Research studies
Scientific rigor
31
In small org, line managers frequently handle all personnel duties w/out assistance of HR Staff
False
True
32
Testing and Selection
Cognitive skills
Achievements
Physical abilities
Interpersonal skills
33
Job analysis and talent management process
Reactivity
Falsifications
Diversion
Flexibility’s
34
person responsible for accomplishing an organization’s goals by managing the efforts of the organization’s people?
Manager
Generalist
Marketer
Entrepreneur
35
Employers will most likely use all of the following methods to identify training needs for new employees EXCEPT
Reviewing performance standards
Analyzing job descriptions
Questioning current job holders
Conducting a work sampling
36
Which one of the following best exemplifies recent trends in technology that are affecting human resource management?
Providing employees with laptops or tablets so they can work offsite
Allowing workers to telecommute
Listing open position on Monster.com and similar websites
The use of gaming features to enhance training and performance appraisal
37
Training and Selection
Work sampling technique
Management assessment center
Miniature job training
Achievement testing
38
Term for workforce where freelancers and independent contractors work when they can, want to work, and when company need
On-demand workers
Human capital
) Tele-commuters
Job-analysts
39
Recruiting is necessary to
Develop an applicant pool
Determine whether to use inside or outside candidates
Forecast the short-term supply of outside candidates
Creates positive word-of-mouth about a firm
40
Which one of the following indicates the division of work within a firm and the lines of authority and communication?
Process chart
Employee matrix
Organizational chart
Corporate overview
41
Part of Selection process. Jack has been asked to lift weights and jump rope. What is being measured by UPS?
Interest
Motor ability
Personality
Cognitive
42
All of the following are reasons for appraising an employee’s performance EXCEPT
Making decisions about promotions
Creating an organizational strategy map
Correcting any work-related deficiencies
Determining appropriate salary and bonuses
43
Planning and Recruitment
10
20
2
5
44
Which one of the following is the primary reason that firms conduct background investigations of job applicants?
Adhere to legal hiring practices
Limit the number of applicants
Report criminals to police
Uncover false information
45
Process of evaluating an employee’s current and/or past performance relative to his or her performance standards
Employee selection
Performance appraisal
Employee orientation
Organizational deveopment
46
Qs above
False
True
47
Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Which function of management process
Staffing
Motivating
Organizing
Leading
48
All of the following requirements are typically addressed in job specifications EXCEPT
Working conditions
Required education levels
Necessary experience
Desired personality traits
49
Qs above
Alternation ranking
Paired comparison
Forced distribution
Behaviorally anchored rating scale
50
What is the first step in the ADDIE training process
Appraising the program’s budget
Acquiring training materials
Analyzing the training need
Assessing the program’s success
51
Which one of the following is the easiest and most popular technique for appraising employee performance?
Constant sum rating scale
Alternation ranking
Forced distribution
Graphic rating scale
52
The basic functions of the management process include all of the following EXCEPT
Outsourcing
Organizing
Leading
Planning
53
Managers use metrics to assess performance and develop strategies for corrective actions, they are performing the —
Controlling
Planning
Leading
Organizing
54
Planning and Recruitment
Estimated sales trends
Scatter plots
Skills inventories
Personnel forecasts
55
Organization of HR that assist top management in issues such as developing personnel aspect of company Long term
Centers of expertise
Corporate HR teams
Shared services
Embedded HR teams
56
A line manager’s human resource responsibilities most likely include all of the following EXCEPT
Controlling labor costs
Marketing new products and services
Maintaining department morale
Protecting employees’ health
57
Training and Development
Use as many visual aids as possible during the session
Provide an overview of the material to be covered
Use new terminology and technical concepts
Give information in logical, meaningful section
58
Which one of the following is NOT a tool used by firms to recruit outside candidate?
Intranet job posting
Online job boards
Employment agencies
Newspsper advertising
59
Conducting the job analysis is the sole responsibility of the HR specialist.
False
True
60
Job analysis and talent management process
Observing all employees
Interviewing the HR manager
Holding a group interview with a supervisor
Conducting telephone surveys of all employees
61
Planning and Recruitment
What skills, education, and training have been provided to potential candid
What is the designated procedure for assessing and selecting potential cand
What percentage of employers in the service industries succession planning?
What are the key managerial positions that are available at the new hotels?
62
A reliable employment test will most likely yield
High scores when person takes two alternate form of test on diff occasion
Similar score when two different people administered the test at diff time
Improved scores when person takes the same test more than once a day
Consistent scores when a person takes two alternate forms of the test
63
Function of management process requires a manager to establish goals and standard and develop rules and procedures
Leading
Staffing
Planning
Organizing
64
Performance appraisal based on surveys from peers, supervisors, subordinates, and customers?
Upward feedback
Rating committee
360-degree feedback
Team appraisals
65
Personnel activities associated with human resource management most likely include all of the following EXCEPT
Appraising employee performance
Developing customer relationships
Orienting and training new employees
Building employee commitment
66
In most organizations, who is primarily responsible for appraising an employee’s performance?
Employee’s subordinates
Company appraiser
Human resources manager
Employee’s direct supervisor
67
Planning and Recruitment
Send HR experts to monitor the agency’s recruiting activities
Post jobs on the firm’s imtranet and bulletin boards
Develop applicant screening software for internal hires
Provide the agency with an accurate job description
68
Smith industries is thinking of having another company take care of its benefits management. This is called
Telecommuting
Outsourcing
Screening
Recruiting
69
Training and Development
Job expansion
Understudy
Informal learning
Job rotation
70
Yuki work where he maintain contacts within the local community and travels to search for qualified job applicants. He
Manager
Recruiter
Job analyst
Labor relations specialists
71
Which one of the following would most likely occur during the fourth step of the ADDIE training process?.
Preparing online training materials
Holding on-the-job training sessions
Asking participants for feedback
Selecting employees for training
72
Studying a firm’s past employment needs over a period of years to predict future needs
Trend analysis
Computer analysis
Graphical analysis
Ratio analysis
73
Methods used to give new or present employees the skills they need to perform their jobs are called
Management
Orientation
Training
Development
74
The Big Five personality dimensions include all of the following EXCEPT
Optimism
Extroversion
Conscientiousness
Neuroticism
75
Hiring highly-skilled employees with great potential eliminates the need to provide orientation and training
True
False
76
Refer to qs abouve
False
True
77
Wilmer in HR department is in charge of developing the plans for how people are paid and employee benefit. He’s position
Training specialist
Recruiter
Job analyst
Compensation manager
78
What usually occurs when employees rate themselves for performance appraisals?
Ratings are subject to halo effects
Ratings are higher than when provided by supervisors
Rating are reliable but invalid
Ratings are about same as when determined by peers
79
Training and Development
Job rotation
Apprenticeship training
Job instruction training
Programmed learning
80
Intro to HRM
Unbalanced labor force
Talent analytics
Globalization
Human capital
81
Training and Development
False
True
82
What is the first step in the recruitment and selection process?
Performing candidate background checks
Building a pool of candidates
Deciding what positions to fill
Performing initial screening interviews
83
—- identifies the training employee will need to fill future jobs
Strategic training needs analysis
Performance analysis
Screening
Competency modeling
84
Planning and Recruitment
Trend records
Scatter plots
Skills inventories
Computerized forecasting tools
85
Refer to qs above
False
True
86
Process of allowing subordinates to rate their supervisor’s performance anonymously
Supplementsl evaluation
Upward feedback
Paired evaluation
Peer evaluation
87
While performing the fifth step of a job analysis, it is essential to confirm the validity of collected data with the
HR manager
Worker
Legal department
EEOC representative
88
Refers to the accuracy with a which a test fulfills the function for which it was designed
Expectancy
Consistency
Reliability
Validity
89
What term refers to the knowledge, skills, and abilities of a firm’s workers?
Contingent personnel
Human capital
Intangible assets
Human resources
90
Job analysis and talent management process
Interviews
Diaries
Observations
Questionnaires
91
The process of deciding how to fill executive positions at a firm is known as
Internal recruiting
Advanced interviewing
Succession planning
Long-term forecasting