THEORY - 103 BUINESS

A client retention strategy that involves clients booking a future appointment before leaving the salon is known as:

The item that offers an employer a brief summary of what qualities you would bring to the salon is called a(n):

The term given for selling products for client home care is:

A major component of the referral process is ensuring positive:

Measurable goals will help you get organized and:

Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:

Workers' Compensation Insurance is needed to protect the:

A realistic goal is one that:

Procedures in the salon that ensure all products are accounted for is known as:

 Location is the most important factor in:

A category title for tracking and overseeing clientele-building strategies is CRM which stands for

Dependability as a work principle can be described as:

Which of the following characteristics will contribute to career success?

 Offering an additional hair coloring service to the client who originally scheduled a haircut appt. is an example of:

Which of the following items must be reported as employee income?

A rental agreement is known as a:

Insurance benefits might include all of the following EXCEPT:

A collection of your creative work and documents to show potential clients or employers is called a:

The renting of a space, suite or booth by an individual salon professional on a monthly basis is referred to as:

Which term defines a specific target or benchmark of achievement - attainable within a specific timeframe?