Troubleshooting OS

Question 1

Allows software written for previous versions of windows to operate in newer OS.

Accepted Answer

Compatibility Mode

Question 2

To have access to OS b4 Windows starts (modify services/ repair & replace files) you use ______

Accepted Answer

Command Prompt

Question 3

This is the current bootloader in Linux

Accepted Answer

GRUB

Question 4

This disk will boot your system and provide you with a number of recovery options

Accepted Answer

System Repair Disk

Question 5

If you receive the message "A device failed to start" where is the first place you should check

Accepted Answer

Device Manager

Question 6

The Linux, Unix, and MAC version of BSOD- An unrecoverable screen w/ error message for insight:

Accepted Answer

Kernel Panic

Question 7

Bad hardware, drivers, and application all lead to :

Accepted Answer

BSOD (Blue Screen of Death)

Question 8

Command prompt program that scans, detects, & restores window files is system file check

Accepted Answer

True

Question 9

Go to VGA mode from F8. Run SFC. Update drivers in safe mode. Repair, refresh, or restore.

Accepted Answer

Problems with GUI

Question 10

Enable/disable programs starting during the boot process using :

Accepted Answer

msconfig

Question 11

System snap shot created by system restore utility - used to restore a malfunctioning system.

Accepted Answer

Restore Point

Question 12

To register/ unregister a DLL in Windows, what command is used?

Accepted Answer

regsvr32

Question 13

Enables users to monitor various system events, network bandwidth usage & cpu utilization.

Accepted Answer

Event Viewer

Question 14

What tool can be used to clean Windows w/out removing the OS or important files?

Accepted Answer

Refresh

Question 15

Which boot is ideal for running anti-malware software?

Accepted Answer

Safe Mode

Questions 15