IS Maresme - IGCSE Business: Unit 2 People in business

Question 1

Which of these is not a method of motivation?

Accepted Answer

How good is the coffee machine

Question 2

What type of organizational structure is it?

Accepted Answer

Tall/vertical

Question 3

Which of these documents would not be used as part of the recruitment process?

Accepted Answer

Customer complaint form

Question 4

What is the most expensive type of external recruitment

Accepted Answer

Recruitment agencies

Question 5

Who identified a two-factor theory of motivation?

Accepted Answer

Herzberg

Question 6

2 types of motivation

Accepted Answer

Extrinsic, Intrinsic

Question 7

The first stage in the recruitment process is

Accepted Answer

Defining the job role

Question 8

Which method of recruitment has higher risk

Accepted Answer

External

Question 9

Which is not included in induction training?

Accepted Answer

Management and leadership

Question 10

Internal recruitment might NOT involve which of the following?

Accepted Answer

Job centres

Question 11

Each of the following is a method of external recruitment except:

Accepted Answer

Notice on staffroom noticeboard

Question 12

Which of the following is a financial methods of motivation?

Accepted Answer

Salary

Question 13

How can a business increase efficiency and labour productivity?

Accepted Answer

Improve training and motivation, Reduce the labour force, Invest in technology, Job redesign

Question 14

What is recruitment?

Accepted Answer

The process by which a business hires staff

Question 15

What is external recruitment?

Accepted Answer

Fill the vacancy from outside the business.

Question 16

Internal recruitment advantage

Accepted Answer

Cheaper and quicker to recruit

Question 17

Which method of recruitment is cheaper

Accepted Answer

Internal

Question 18

What is the specific definition for training?

Accepted Answer

A process to increase the knowledge & skills of a workforce

Question 19

What is Maslow's theory on motivation called?

Accepted Answer

Hierarchy of Needs

Question 20

Which is not a section in a typical business plan?

Accepted Answer

The Product Catalogue

Question 21

Which of the following is not a financial method of motivation?

Accepted Answer

Work environment

Question 22

Which of the following is NOT normally a method of selection?

Accepted Answer

General knowledge tests

Question 23

Allowing a worker to perform more tasks in a production process is called

Accepted Answer

job enlargement, job enrichment

Question 24

Factors that prevent effective communication are called

Accepted Answer

communication barriers

Question 25

What is internal recruitment?

Accepted Answer

Fill the vacancy within its existing workforce.

Question 26

Which method of recruitment may lead to jealousy

Accepted Answer

Internal

Question 27

An internal recruitment advantage is

Accepted Answer

Employee already familiar with the business and how it runs, Quicker and cheaper to recruit

Question 28

According to Herzberg, improving hygiene factors motivates employees.

Accepted Answer

False

Question 29

Which organisational structure would best suit a Manager who prefers to comply to policy and procedure?

Accepted Answer

Centralised

Question 30

A description of skills & abilities needed by a successful candidate in recruitment is called

Accepted Answer

job specification

Question 31

An advantage of external recruitment is

Accepted Answer

New ideas are being brought in.

Question 32

A leader who makes all the decisions is called a ---------- leader

Accepted Answer

autocratic

Question 33

Negotiations between an employer and a trade union are called

Accepted Answer

collective bargaining

Question 34

An advantage of on-the-job training is

Accepted Answer

cheaper than off-the-job training

Question 35

An appropriate method of payment for a lawyer would be

Accepted Answer

salary

Question 36

What is the correct recruitment process order?

Accepted Answer

Job specification, job adverts, interviews, selection

Question 37

Online recruitment is

Accepted Answer

All of them

Question 38

Intrinsic motivation is......

Accepted Answer

you are motivated from within yourself

Question 39

Traditional method of recruitment is a

Accepted Answer

Newspaper

Question 40

Paying staff for each unit of output is called

Accepted Answer

piece rates

Question 41

Which feature is not part of induction training?

Accepted Answer

Giving tasks to other employees

Question 42

Motivation is...

Accepted Answer

The drive to complete tasks on time

Question 43

A line manager giving responsibility to a subordinate to perform a task is called

Accepted Answer

delegation

IS Maresme - IGCSE Business: Unit 2 People in business

Questions 43

IS Maresme - IGCSE Business: Unit 2 People in business

Questions 43