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BUS485 Strategic Management Midterm Review (GCU) Flashcards | StudBud
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BUS485 Strategic Management Midterm Review (GCU)
BUS485 Strategic Management Midterm Review (GCU)
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Questions
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Answers
1
What are three reasons firms choose to diversify their operations?
Customer loyalty, customer satisfaction, and customer retention
Value-Meaning, Value-Following, and Value-Reliance
Value-Creating, Value-Neutral, and Value-Reducing
Market-Prestige, Market-Dominance, and Market-Diversification
2
The resource-based model of above-average returns assumes each firm is a collection of unique resources & capabilities.
True
False
3
A company must always develop its mission statement before its vision statement.
False
True
4
What is the purpose of value chain analysis?
To provide meaningful work for business analysts
To ensure that processes are linked and effective
Allow the firm to understand the parts of its operation that create value
Ensure all employees are aware of the value provided for customers
5
What was the ice cream cone invented for?
To hold melted ice cream
To hold flowers
To hold ice cream
To hold crackers
6
Core competencies are capabilities that serve as a source of competitive advantage for a firm over its rivals.
False
True
7
The
industry environment
is the set of factors that directly influences a firm and its competitive actions and responses
False
True
8
In order to build a competitive advantage, resources must first be formed into a:
Capability
Customer base
Product
Factory
9
What are the three classifications of stakeholders?
Capital market, product market, and organizational
Vendor, customer, and stockholder
Organizational, business, and customer
Generous, stingy, and poor
10
What is the purpose of business-level strategy?
There is no purpose
To position the business differently from competitors
To run the business
To decide who the company needs to hire
11
Strategic leaders are people located in different areas and levels of the firm using the strategic management process.
False
True
12
George Bush famously said, “I’m the president of the United States, and I’m not going to eat any more broccoli!”
False
True
13
The
general environment
is composed of dimensions in broader society that influence an industry and the firms within it.
True
False
14
What is a vision?
A picture of what the company want to be and achieve
The ability to see into the future
Always unknown
Cloudy at best
15
An integrated set of actions taken to produce goods/services that serve the needs of a particular segment is called:
Differentiation Strategy
Focus Strategy
Diversification Strategy
Sales Strategy
16
Demographics involve which of the following?
Population Size
Age Structure
All of these
Ethnic Mix
17
After the firm decides
who
it will serve, it must identify the targeted customer group’s needs that it can satisfy.
False
True
18
The seven environmental segments are demographic, economic, political/legal, sociocultural, and:
Technological, global, and sustainable physical
Educational, vocational, and omnidirectional
Corporate, business, and market
Technical, architectural, and geological
19
Which is more accurate; the I/O Model or the Resource Model?
I/O Model
Neither
Resource Model
Both Apply to Organizations
20
The industrial organization (I/O) model of above-average returns claims that the dominant influence on organizations is
Customers
The company resources
The industry
Employees
21
What are some types of business-level strategies?
Cost leadership
Focused cost leadership
All of these
Differentiation
22
Firms use their resources as the foundation for producing goods or services that will create value for who?
Employees
Customers
Stakeholders
Stockholders
23
The four parts of the external environment analysis are:
Research, development, and design
Scanning, monitoring, forecasting, and assessing
Reading, recording, watching, and summarizing
Scanning, gathering, evaluating, and synthesizing
24
What does organizational culture involve?
People, leaders, and executives
Ideologies, symbols, and core values
Products, marketing strategy, and sales team
Rosemary, thyme, and garlic
25
A company's resources can be:
Tangible
Both red and blue
Neither red nor blue
Intangible
26
How companies gather and interpret information about their competitors is called:
Spying
Competitor analysis
Tableau
Data gathering
27
Initial Assessment, Situation Analysis, Strategy Formulation, Strategy Implementation, and Strategy Monitoring describe:
Parts of a SWOT analysis
Leadership styles
Components of strategic planning
Elements of a PEST analysis
28
Making your goals narrow and succinct corresponds to which part of a SMART goal?
Specific
Measurable
Attainable
Time-based
29
The cost leadership strategy seeks to provide good value at the lowest possible price.
True
False
30
The strategic management process is an approach firms use to achieve competitiveness and earn above-average returns.
True
False
31
How are capabilities used?
To threaten competitors
To produce, distribute, and service goods or services
To build hotels
To provide detailed procedures for manufacturing
32
Walt Disney was afraid of mice.
True
False
33
Which of the following is part of Porter's 5 Forces of Competition Model?
Employee issues
Tesla
The threat of new entrants
Stock prices
34
Relationships with customers grow strong when stockholders are protected.
True
False
35
A corporate-level strategy specifies actions a firm takes to gain a competitive advantage.
True
False
36
What do we call an analysis tool that uses 5 forces to determine the intensity of competition in an industry?
Porter's Five Forces
Self-Dynamic Product Rivalry Matrix
Competitive Analysis Matrix
Potter's Five Farces
37
What does the "S" in SWOT analysis stand for?
Simpified
Strategic
Scarcity
Strengths
38
What questions does strategic management answer?
How will it get there?
Where is the organization at right now?
All of these answers
Where does it want to go?
39
What does the "R" in SMART goals represent?
Reliable
Relatable
Reaching
Relevant
40
What is it called when you divide customers into groups based o their needs?
Market Diversification
Market Segmentation
Market Merger
Market Identification
41
What kind of animal is a firefly?
Beetle
Arachnid
Fly
Bee
42
What are the three dimensions of customer relationships?
I can't wait to take the midterm!
Cost, Availability, and Convenience
Pasta, Pizza, and Burgers
Reach, Richness, and Affiliation
43
What do we call the art and science of formulating, implementing, and evaluating cross-functional decisions?
Compensatory Paradigms
Strategic Planning
Situation Analysis
Strategic Management
44
A company combines individual tangible and intangible resources to create capabilities.
True
False
45
A mission specifies the business in which a company intends to compete and:
The customers it intends to serve
The patents it holds
The pickles it will sell
None of these answers are correct
46
I'm ready for the midterm.
True
False
47
When forecasting analysts:
Monitor past events
Train new employees
Develop feasible projections
Give up
48
What are the four criteria of sustainable competitive advantage?
Technological, ideological, sustainable, and global
Valuable, rare, costly-to-imitate, and nonsubstitutable
Buyers, Sellers, Manufacturers, and sales team
Expensive, fragile, importable, and classifiable
49
Hypercompetition is:
Part of Porter's 5 Forces of Competition
Excessive & creates instability
Creates stability
Not a real thing
50
Vision Statements reflect:
Impossible Goals
What the company has already accomplished
Values and aspirations
The ability to see close up
51
What are core competencies?
Human Resources
Resources that form a capability
Capabilities that serves as a source of competitive advantage
R&D Functions
52
A global economy is one in which goods, services, people, skills, and ideas move freely across geographic borders.
True
False
53
Scanning is when analysts observe environmental changes to see if an important trend is emerging
False
True
54
Why is strategic planning important?
Facilitates collaboration
Required for competitive advantage
Provides analysts with something to do
Views things in a wider perspective