stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Business Management Unit 1 Flashcards | StudBud
Explore
/
Business Management Unit 1
Business Management Unit 1
38 terms
·
StudBud Administration
·
707 plays
Unit 1 review
Flashcards
38 cards
F
Practice quiz
P
Host live
L
Questions
38
Answers
1
The operations function consists mainly of activities that are performed on a __________ basis.
Daily
Monthly
Weekly
Yearly
2
A leader with emotional intelligence is good atmanaging
raw materials.
feelings.
money.
facilities.
3
Deciding how to transport goods is part of which operations activity?
Scheduling
Maintenance and repairs
Logistics
Safety and security
4
Operations managers must work closely with managers and employees in
Foreign markets
All other parts of the businesss
The marketing department only
Competitive businesses
5
Running out of inventory can result in
Lost sales
More satisfied customers
Higher productivity
Higher taxes
6
The foundation of the operations function is
Quality control
Maintenance and repairs
Purchasing
Production planning
7
Which of the following is an example of one of a business's inputs:
Employees
Goods
Services
Products
8
Collette wants to fill out at least five job applications this week. What standard has she set?
Improvement
An objective measure
Outperforming others
Past performance
9
Which operations activity is also referred to as procurement?
Inventory control
Purchasing
Quality control
Logistics
10
Operations managers have two main goals in mind-efficiency (keeping costs low) and
Legality (keeping the business in good standing with the law
Reputation (keeping up the business's good name)
Effectiveness (keeping customers satisfied)
Productivity (keeping the business running fast)
11
Achievement-oriented people often want to
Do things more efficiently
Let others win
Keep things the same
Be told what to do
12
which of the following forms of technology is most useful in operations:
Smart phones
Wireless internet
E-mail
Computer-aided design
13
Achievement oriented people rely on ______ to set the standards for their work.
Their coworkers
Their bosses
Themselves
Their followers
14
Maintenance and repairs is an operations activity that includes
Custodial work
Production planning
Financial analysis
Quality inspection
15
Sara shows that she is a high achiever by taking _____ risks and avoiding _____ risks:
Moderate;high
Unrealistic;moderate
High;realistic
High;moderate
16
Juan wants to be the top salesperson in his company this year. What standard has he set?
Past performance
Outperforming others
Trying something new
Demonstrating leadership
17
Which of the following is a true statement about leadership
Leaders are typically poor managers
Anyone can be a leader leaders are typically poor managers
Leaders are born, not made
Leadership cannot be studied and practiced
18
A willingness to learn, to change, and to takeoccasional risks all refer to a leader with
flexibility.
credibility.
a passion for work and people.
business knowledge.
19
How much people believe what you say and are willing to follow you depends on your
Emotional intelligence
Self-confidence
Credibility
Responsibility
20
The money it takes to keep inventory in stock is called ________ cost.
Purchasing
Stockout
Production
Holding
21
Because operations managers control so much of a business's money, they must focus on
Creating effective advertising campaigns.
Hiring the best employees.
Keeping costs low.
Generating publicity.
22
Keeping the end goal in mind refers to which standard of excellence?
Trying something new
Results
Competition
Improvement
23
Leadership is especially important at the beginning of a business because
Only certain types of people can be leaders
Every company must have a president
Businesses cannot afford to pay employees
Start-up failure rates are high
24
Which of the following is not a main factor in a business's site selection decision:
Costs
Labor
Media
Community
25
Leadership is important when things are going well for a business because
Employees become discouraged in times of crisis
Leaders determine the next step for the organization
People don't need role models
Team members usually embrace change
26
Angela has achieved business success, and many other people look up to her. This makes her a(n)
Leader
Example
Hero
Role model
27
A simple definition of a leader is someone who
Can recognize a bad situation and alert others
Has the ability to guide or direct the actions of others
Lives by a moral and ethics code
Is ready to take action at a moment's notice
28
Which of the following leadership characteristicswould be too difficult to fake:
Credibility
Passionfor work and people
Self-confidence
Integrity
29
A leader should be an expert at his/her job. Thisdemonstrates the leadership characteristic of
business knowledge.
emotional intelligence.
ability to share a vision.
flexibility.
30
Which of the following is a result of an achievement orientation:
Continuous improvement
Less risk taking
Lower standards
Automatic raises and promotions
31
Human capital refers to
How much we can work
The value of our knowledge about a specific topic
Our own potential for leadership
The sum of our knowledge, skills, health, and values
32
If a leader wants people to believe what s/he says and follow him/her, s/he must demonstrate
Self-awareness
Competence
Decisiveness
The ability to share a vision
33
Which of the following is a sign of high achievement orientation:
An entrepreneurial spirit
Poor-work quality
Impatience
A lack of competitiveness
34
Complying with environmental laws is part of which operations activity?
Safety and security
Inventory control
Purchasing
Logistics
35
Operations activities vary depending on a business's
Name
Product
Tax return
Address
36
Which of the following is a behavior of an achievement oriented leader:
Setting easy goals
Allowing followers to take moderate risks
Withholding feedback
Not allowing followers to take responsibility
37
Which of the following is a characteristic of aself-confident leader?
S/He is truly invested in the work team.
S/He is decisive, even in uncertain circumstances.
S/He has the ability to share a vision.
S/He demonstrates empathy.
38
Achievement orientation has a close relationship with _____ skills.
Writing
Leadership
Physical
Technology
