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Business Studies - Business Management
Business Studies - Business Management
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Preliminary HSC Business Studies Year 11 Make sure to randomise the answers.
Flashcards
45 cards
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Practice quiz
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Questions
45
Answers
1
Comparing what was intended to happen with what has actually occured
Organising
Planning
Leading
Controling
2
Dividing consumers up into groups based on demographic, geographic or behavioural traits
Market segementation
Market proportions
Market appropriation
Market seperation
3
People interacting regularly and coordinating their work towards a common goal
Goal setting
Individualism
Teamwork
Heirarchy
4
An ongoing commitment to achieving perfection
Specialisation
Quality circles
Employee empowerment
Continuous improvement
5
A name, term, symbol or design that identifies a specific product or business
Promotion
Advertising
Title
Brand
6
Inputs that carry out the transformation process
Transforming resources
Transformed resources
Secondary ingredients
Goals
7
A term used to describe the sets of rules and regulations that control a business.
Cooperation
Bureaucracy
Capitalism
Autonomy
8
A term to describe the comparing of resources used and the benefits achieved
Efficiency
Effectiveness
Organising
Leading
9
Increasing authority at higher levels within a business is known as the
Management heirarchy
Planning
Specialisation
Democratic system
10
When management presents problems and staff and management work together to make decisions
Taylorism
Autocratic leadership
Authoritarian leadership
Participative leadership
11
Price, Product, Promotion and Place are all parts of which key business function
Finance
Marketing
Human Resource Management
Operations
12
A group of customers with similar characteristics who presently, or in the future, may purchase
Promotion segment
Target market
Specialisation
Customer construct
13
S.M.A.R.T. is an acronym for
Specific, Motivated, Adjustable, Responsive, Targeted
Specific, Measurable, Achievable, Relevant and Timebound
Social, Managable, Achievable, Responsible and Testing
Smart, Moveable, Achievable, Relevant, Timebound
14
A written statement describing the employee's duties, tasks and responsibilities
Selection
Job description
Development
Recruitment
15
Planning for the following 3 to 5 years is known as
Operational planning
Goal setting
Strategic planning
Tactical planning
16
Occurs when an employee is asked to leave the business against their will
Involuntary separation
Voluntary separation
Retirement
Resignation
17
The process of identifying, evaluating and selecting options to solve problems
Flexibility
Leading
Decision making
Stakeholders
18
The individual internal process that directs, energises and sustains a person's behaviour
Autocratic
Effectiveness
Motivation
Energy
19
When tasks are divided into separate jobs to improve its effectiveness or efficiency
Controlling and monitoring
Management heirarchy
Specialisation of labour
Leadership styles
20
Total Revenue minus Total Costs equals
Accounts recievable
Profit
Expenditure
Accounts payable
21
A narrowly selected target market segment with very particular characteristics
Primary market
Secondary target market
Mass market
Niche market
22
An unenthusiastic response to proposed changes by management
Inertia
Irony
Redevelopment
Inability
23
Which term best describes the measuring to which a goal has been achieved?
Effectiveness
Controlling
Planning
Efficiency
24
The preparation of a predetermined course of action for a business
Leading
Organisation
Planning
Controlling
25
Connecting the business with customers with the goal of maximising profit
Invention
Operations
Innovation
Marketing
26
Items of value possessed by the business that can be given monetary value
Vision
Assets
Skills
Liabilities
27
Inputs that are changed or converted in the operations process
Intangible goals
Primary industries
Transforming resources
Transformed resources
28
Someone who coordinates the business's limited resources in order to achieve specific goals
Manager
Controller
Owner
Entrepreneur
29
Finance that is put aside for unanticipated events
Contingency fund
Accounting fund
Continuance fund
Controlling fund
30
Communication, vision, flexibility and decision-marking are all types of:
Management
Skills
Negative Influences
Controls
31
A legally binding, formal agreement between the employee and the employer
Work Choices
Common law
Employment contract
Development clause
32
The degree of excellence of goods or service and its fitness for purpose
Quantity
Quaternary
Quilting
Quality
33
Skills needed to work and communicate with each other are
External
Interpersonal
Internal
Impersonal
34
An independent check of the accuracy of financial records and accounting procedures
Code of conduct
Establishment
Audit
Recommission
35
Groups or individuals who interact with or have an interest in the business's activities
Stakeholders
Shareholders
Owners
Strategies
36
A standard by which something can be judged or measured
Poll
Benchmark
Vision
Participation
37
The application of moral standards to business behaviour
Ethics
Legal expectations
Training
Retrenchment
38
Cost of Goods Sold = ?
Opening stock + Purchases - Closing Stock
Net profit + Gross profit
Accounts payable + Accounts receivable
Owners equity + Liabilities
39
Goods/services that cannot be touched
Rare
Intangible
Common
Tangible
40
A style of leadership which stresses flexibility of management to changing circumstances
Participative
Autocratic
Democratic
Contingency
41
An example of a social goal is
Cost reduction
Market share
Provision of employment
Profit
42
Gross profit equals
Net profit - sales profit
Sales minus Cost of Goods Sold (COGS)
Accounts payable minus owners equity
Revenue minus accounts payable
43
The process of developing individuals by offering coaching and modelling acceptable behaviour
Mentoring
Selecting
Skills
Controlling
44
The process of evaluating performance and taking corrective action
Leading
Planning
Controlling
Organising
45
Specific details about the way in which the business will operate in the short term is known as
Strategic planning
Vision planning
Operational planning
Tactical planning
