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Exam 1 Prep
Exam 1 Prep
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1
Which of these is considered an intangible resource?
production equipment
formal reporting structures
scientific capabilities
manufacturing plants
2
People who are high in openness are more likely to
have lower work-life conflict.
prefer structure in their job.
adjust more slowly to a new job.
start their own businesses.
3
A common argument against corporate social responsibility is that
there are no financial benefits of social or environmental initiatives.
CSR detracts from the fundamental economic role of businesses.
CSR does not achieve a triple bottom line.
there is no positive relationship between CSR and shareholder returns.
4
Boards of directors and owners have which type of stakeholder power?
political
voting
indirect
economic
5
Hierarchy in an organization is necessary for
unity of command
communication
centralization
decentralization
6
A CEO created a document that summarized the company’s purpose and aspirations for the future. This is an example of a
vision statement.
mission statement.
company code.
values statement.
7
Which external contingency or trend facing an organization is analyzed during environmental scanning?
staffing
stakeholders’ opinions
financial capabilities
economic conditions
8
Ali believes he is very good at closing sales, and in fact, he is. Ali shows high
self-monitoring
agreeableness
self-efficacy
neuroticism
9
The purpose of assembling a team is to
d. gather together a group of workers with disparate goals.
accomplish goals that wouldn't be possible for an individual working alone.
a. work on agendas in the context of a group
c. increase mutual cooperation between competing factions
10
Superiority in competitive advantage may include
all of these.
product quality.
unique style
customer service.
11
People in high-power distance societies expect
opportunity for everyone.
unequal power distribution and greater stratification.
cooperative interaction across power levels.
equality.
12
Centralization refers to decision-making by
all stakeholders
teams
employees
management
13
What is the first step in planning a career?
identifying past successes
determining your core values
sharing your mission statement with others
establishing a long-term goal
14
Superiority in competitive advantage may include
product quality.
all of these.
unique style
customer service
15
Social movement refers to a type of group action that
mimics society.
imitates corporations to improve employee morale in organizations.
performs activities outside the workplace.
is focused on specific political or social issues.
16
A cost-focus strategy is a ________ market strategy
low-cost, broadly focused
high-cost, narrowly focused
high cost, broadly focused
low-cost, narrowly focused
17
The purpose of diversification is to
satisfy the mission and vision.
build a portfolio of businesses much like a portfolio of stock.
capture more consumers.
spread out risk and opportunities over a larger set of businesses.
18
Job design and enrichment are aspects of the ________ process
leading
planning
controlling
organizing
19
Which type of creativity is associated with new ideas and breakthroughs?
imagination
improvement
investment
incubation
20
People with which Big Five personality trait may be effective leaders because they create a positive environment?
openness
conscientiousness
agreeableness
neuroticism
21
Corporate social responsibility (CSR) is a concept whereby organizations
integrate economic, social, and environmental performance
consider only the needs of a company’s internal stakeholders
increase the likelihood of governmental regulations
decrease economic performance to benefit the community
22
Leaders of social movements depend on ________ to motivate participants to action.
authority
charisma
money
fear
23
A criticism of Fayol, Taylor, and the Gilbreths’ views is
they tended to humanize workers too much
they only focused on knowledge work
there was too much emphasis on fair pay for manual work
they presumed managers were overseeing manual labor tasks
24
What term is used to describe coming up with a good idea and then putting it into action in a new venture?
leadership
strategic management
entrepreneurship
empowerment
25
Company structures that are hierarchical where decisions are made only by top managers are
low on institutional collectivism
high on power distance dimension.
low on power distance dimension
high on institutional collectivism.
26
Often the root cause of a self-fulfilling prophecy is
selective perception
stereotyping
false consensus error
self-effacement bias
27
Characteristic of an attractive industry where firms can achieve competitiveness and above-average returns
suppliers and buyers with little bargaining power
low entry barriers
moderate to high rivalry.
strong competitive threats from product substitutes
28
Strategy formulation answers the question:
What should our strategy be?
How do we execute a chosen strategy?
How is strategy applied to me?
Where does strategy fit in?
29
Theft and sabotage at work are examples of what type of behaviors?
counterproductive work behaviors
antisocial behaviors
negative work attitudes
organizational citizenship behaviors
30
Which phrase refers to a mission statement?
communicates the organization’s reason for being
has the potential to inspire stakeholders
answers the question, “Where are we going?”
is a future-oriented declaration of an organization’s purpose
31
Effective controlling requires the existence of plans because
control techniques are budget and performance audits
managers must show compliance with company policies
planning provides the necessary performance standards or objectives
understanding the mission of the organization requires a strategic plan
32
What was the result of the GLOBE project?
a comprehensive analysis of poverty and its effects on company relocations
understanding the dimensions of culture that impact leader effectiveness
critique of developed countries exploiting developing countries' resources
a code of ethics for people working outside their home country
33
Which statement about personality testing is accurate?
Don't compare test results of prospective and current employees
Cognitive ability is a better predictor of performance than personality
Discrimination by sex, race, age, or disability has largely been resolved
There is a direct link between personality and performance
34
Conscientiousness is the one personality trait that uniformly predicts
how adaptable to change a person is
how motivated a person is to learn a new skill
how high a person’s performance will be
how detailed a person will be
35
Which type of creativity is associated with making an existing idea better?
imagination
improvement
incubation
investment
36
Focusing on some aspects of the environment and ignoring other elements is called
optical illusion
bias in perception
visual perception
selective perception
37
Which of Mintzberg’s interpersonal roles is a manager demonstrating when interacting with peers and external contacts?
leader
liaison
disseminator
figurehead
38
Which type of creativity is associated with speed to market?
improvement
imagination
investment
incubation
39
Personality is a modest predictor of actual job performance, but a much better predictor of
citizenship behaviors.
cognitive ability.
job quantity.
high quality relationships.
40
Organizational culture is the workplace environment formulated from
the long-term goals and objectives of the company.
the interaction of the employees in the workplace.
the socialization of employees outside the workplace
the mission and vision statements.
41
Organizational justice can be classified into three categories:
procedural, psychological, and motivational.
procedural, distributive and interactional.
psychological, reactional, motivational.
interactional, distributive, and psychological.
42
Which of these is a threat to the differentiation strategy?
imitation
all of these
lower cost alternatives
changing consumer tastes
43
The principles of management are drawn from a number of academic fields, principally, the fields of
psychology, leadership, entrepreneurship, and strategy.
all of these.
sociology, anthropology, and psychology.
management, marketing, and communication.
44
A board focused on how a firm makes money is concerned with which strategy diamond element?
economic logic
staging and pacing
arenas
vehicles
45
The difference between a group and a team is
he aim and purpose of a group is to perform in the workplace.
collection of people is a group and not necessarily a team.
groups are defined by their relatively small size.
complementary skills are found in a group but not a team.
46
Although views on how strategy develops may differ, researchers agree that successful organizations share a common trait
employee/management trade-off
strategic focus
uniform process
strategy discipline
47
The structure of an organization is usually represented in the
chain of command.
job design.
operational plan.
tactical plan.
48
Where does strategy formulation fit within the POLC framework?
planning
controlling
organizing
leading
49
Type of planning that analyzes opportunities, threats, strengths, and weaknesses to position the organization?
operational
strategic
tactical
organizational
50
A useful personal mission and vision statement should include
all of these.
what you wish to accomplish.
what you would like to contribute.
what qualities you would like to develop.