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Cisco ITE Review Flashcards | StudBud
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Cisco ITE Review
Cisco ITE Review
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#Cisco
Flashcards
50 cards
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Practice quiz
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Questions
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Answers
1
Why should you keep your computer dust-free?
To prevent overheating and clogging.
So it looks nice.
No reason.
It helps performance.
2
Should screwdrivers be used to pry or bend other things?
No, why would you do that.
Yes, of course.
3
What is the 5th step of the troubleshooting process?
Verify Full System Functionality
Establish a Theory of Probable Cause
Document Findings, Actions, and Outcomes
Establish a Plan of Action
4
How many more devices can a USB port support than a FireWire port?
127
63
64
20
5
What does POST do?
Checks whether hardware is working properly.
Checks the operating system.
Checks whether software is working properly.
Turns the computer on.
6
What is a solution to a failing built-in NIC?
Update the NIC.
Restart the computer.
Add a new NIC to an expansion slot.
There is no solution.
7
Should a power supply ever be opened?
No, why would you want to do that?
Yes. There isn't a problem with opening it, right?
8
What is the purpose of preventative maintenance?
Keeps your computer clean.
Improves data protection.
Reduces potential hardware and software problems.
Extends life of components.
9
Should you spray compressed air directly into the computer?
Sure, what's the worst that can happen?
No, that makes no sense.
10
When installing something with screws, what is an installation tip?
Screw them all the way in one at a time.
Use tape to hold the screws in place.
There are no tips.
Slightly hand-tighten all screws before using a screwdriver.
11
Which is NOT displayed in the System Summary in System Information?
OS Name
BIOS Mode
User Name
Available Hard Drive Space
12
What is the 4th step of the troubleshooting process?
Verify Full System Functionality
Document Findings, Actions, and Outcomes
Establish a Plan of Action to Resolve the Problem
Test the Theory to Determine Cause
13
Which of these is NOT a common cause of OS problems?
Corrupt OS files
Failing RAM
Hard Drive failure
Malware infection
14
If a computer doesn't turn on, what should you do first?
Wait for the computer to display a beep code.
Check to see if the monitor is plugged in.
Check BIOS settings.
Check if the computer is plugged in to an outlet.
15
What are 5.25 in. drive bays usually used for?
SSDs
SSHDs
Optical Drives
Hard Drives
16
What is the first step that a hard drive undergoes?
Saving user information
Formatting
Optimizationing
Installing the OS
17
Which OS would a single person use?
Desktop
Network
18
Do LCD screens require a specific type of cleaner to not be used?
Yes.
No.
19
Which software alerts you that an opened software has the ability to affect your computer?
Windows Action Center
Windows Defender
Window Firewall
20
Which protects your computer against viruses and spyware?
Windows Defender
Window Firewall
21
If the computer displays an "Invalid Boot Disk" error after POST, what is a probable cause?
The boot order is not set correctly in the BIOS.
The Hard Drive is failing.
BOOTMGR is missing or damaged.
The boot sector is corrupted.
22
If a persons' USB port seems to not be working, which tool would you use?
Toner Probe
Loopback Adapter
Toner Generator
Digital Multimeter
23
The OS will not start. Which is NOT a common cause?
Windows updates have corrupted the OS.
The OS files are corrupt.
The boot sector is corrupted.
The RAM is failing.
24
What is POST?
Power On Shelf Test
Power Operating Self Test
Power Off Self Test
Power On Self Test
25
Which is volatile memory?
RAM
ROM
26
What is BIOS?
Basic Input/Output System
Booting Inside Operating System
Basic Implied Operating System
Booting Input/Output System
27
Do video cards sometimes require additional power connectors?
Yes
No
28
What is an advantage of using a CLI over a GUI?
CLI requires a high degree of memorization.
There isn't a ton of change when it comes to commands.
Speed; they only require a keyboard to function.
They use a lot less computer resources.
29
Is an ATX a type of motherboard?
No
Yes
30
When installing an adapter card, what should you make sure of first?
The card is fully seated.
The screw is screwed down tightly.
The size of the slot matches with the adapter card.
The metal cover is removed.
31
What do all operating systems have in common?
They are all only on computers.
They perform the same four basic functions.
There is nothing in common.
They all require the same hardware.
32
What does CPU stand for?
Central Processing Unit
Central Power Unit
33
A hard drive is nearly full, what can you do to free up some space?
Scandisk
System File Checker
CHKDSK
Disk Cleanup
34
What is a probable cause of a computer losing the correct time?
BIOS firmware is installed incorrectly.
The CPU settings are incorrect in the BIOS.
Failing NIC.
Loose/failing CMOS battery.
35
Which is NOT in the Computer Management console?
Services
Device Manager
Event Viewer
Task Scheduler
36
If you successfully solve a problem, what should you do for later reference?
Verify full system functionality.
Document findings.
37
What should be installed on the motherboard before it is placed in the computer?
CPU, Fan Assembly, and Adapter Cards
CPU, RAM, and Fan Asemmbly
38
What would a well organized workplace look like?
Small parts are in bins, and open drinks are next to the CPU
Wires are bundled with cable ties and kept out of walking
Small parts are all over the floor
Walkways have cables in the way, which knocks objects over
39
What is one of the minimum hardware requirements for Windows 8?
128 MB graphics card.
DirectX 9 supportive graphic card.
40GB Hard Disk space
DirectX 10 supportive graphic card.
40
Which is an open-ended question?
Have you added any hardware recently?
What programs have you installed recently?
Have you changed your password recently?
Can the OS start?
41
What does OS stand for?
Operating Storage
Operating Software
Operating Service
Operating System
42
Which protects against unauthorized communications to and from you computer?
Window Firewall
Windows Defender
43
If a person wants to cool their CPU, what can they do?
Lower clock speed.
Increase clock speed.
Open the case.
44
What is a PCI-e?
A type of RAM.
An expansion port.
CPU Socket
A hard drive.
45
If a computer locks up, what is a probable cause?
The OS can't be accessed.
Faulty hard drive.
BIOS settings are incorrect.
The CPU has overheated.
46
When the OS locks up, what is a common cause?
The power supply is failing.
Drivers aren't updated.
The computer is overheating.
The OS is defective.
47
Why should you perform regular data backups?
It increases performance.
To prevent data loss.
You shouldn't perform data backups.
To prevent overheating.
48
Where are BIOS settings saved?
RAM
Hard Drive
ROM
CMOS
49
How would a person verify full system functionality when dealing with an OS?
Check for Internet access.
Check the functionality of applications.
Check for event log errors.
Shut down the computer and restart it.
50
Why should you use ESD tools?
To prevent damage to the components.
To protect yourself.
The wrist strap looks cool.
For a faster work.
