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Salon Career Readiness Quiz Review Flashcards | StudBud
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Salon Career Readiness Quiz Review
Salon Career Readiness Quiz Review
20 terms
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Flashcards
20 cards
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Practice quiz
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Host live
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Questions
20
Answers
1
What is a cancellation list?
Guests who cancelled their appointments
Guests black listed from services
A list of guest info waiting for a spot to open up on your books
Guests who cancel appointments often
2
When a stylist rents their own chair /space in an existing salon, but runs their own independent salon business.
Co-ownership
Commission based
Booth rental
Sole proprietor
3
If your business is only owned managed by one person, what do we call this?
Network ownership
Sole proprietor
Partnership/co-ownership
Corporation
4
What is a resume?
A portfolio
Beauty school records
A job application
A tool that summarizes your education, employment history, and achievements
5
In order to run a successful salon, what are the skills and processes called?
Job description
Salon operation
Personal management
Soft skills
6
What is networking?
Asking open ended questions
Booking appointments
Using social settings to meet new guests
Making a business plan
7
What do we call the supplies we use in our every day operation of our salon?
Brand name items
Salon supplies
Consumption supplies
Retail supplies
8
What do we call the documents associated with your business that you are required to keep for tax purposes?
Average ticket sales
Business records
Business plans and portfolios
Insurance policies
9
Active listening lets our guest that we aren’t interest in what they are saying to us.
True
False
10
This is the plan describing the current or estimated future of a business
Job description
Salon operation
Business plan
Business content outline
11
The principles that guide our professional behavior
Ethics
Morals
Impression management
Brand
12
What do you call the money someone invests to start their own business?
Insurance money
Down payment
Business money
Capital
13
In a business setting, what kind of behavior is considered professionalism?
Behaving without care of guests
Behaving improperly
Behaving appropriately
Behaving rudely
14
What is up-selling?
Selling outside services/products
Selling ownership of your business
Selling guests additional add on services and/or products
Rescheduling appointments
15
What do we call tracking your guest loyalty/returns?
Service tickets
Guest retention
Customer surveys
Advertising
16
A close ended question can be answered in a few works and doesn’t require a big response
False
True
17
What is a guest referral?
Customer complaints
Networking
Gaining new clients from existing guests via word of mouth
Guests moving their appointments
18
When 2 people share the ownership and operation of a salon, we call that a partnership
False
True
19
Paraphrasing is repeating back what the speaker says in a summary form
True
False
20
What do we call accounting for the maintaining and organizing of all your business records?
Booth rental plan
Business plans
Salon operation records
Record keeping
