CMAA Ch. 10 Written communication

The most secure mail, provides protection, can have return receipt, insurance can be up to 25K

Used when thanks, congratulations, or similar expressions are desired

When writing the body of your letter...

How would you write the date in traditional style?

When is an apostrophe used?

Writing materials, especially paper and envelopes.

What is the fastest service to deliver mail, has guaranteed overnight delivery

What is domestic mail?

Describes, limits or restricts a noun or pronoun

Standard (A) Mail is used by whom?

What makes sentences easier to read & to tell a reader you have come to an end of your thought

What do you use when you omit a word, phrase, line, paragraph, etc. from a quoted passage?

What piece of mail has a length of 5-11.5 inches and a height of 3.5-6 and 1/8 inches.

Mail piece that cannot exceed 108 inches (length + girth)

What mail piece is no thicker than 1/4 an inch.

What words are abbreviated in a letter?

Appears on bond paper and should read across the paper in the same direction as the typing.

Which is not a pro of using a emails to communicate?

How many papers are there in a ream of papers?

What mail takes up to nine days to delivery and is for parcels between 1-70lbs?

Signifies that one or more letters have been left out.

Mail that is up to 70lbs and 108 in. w/ expedited delivery, the type of mail should you use is

Compose

Electronic file with a pre-designed, customized format

Used when collecting payment for merchandise or postage, insurance coverage up to 1000

How is a master of a hard-copy stored?

In a letter where does the title go?

What does 'cc' stand for

conventional rules for correct behavior or good manners

A system or machine that produces typewritten documents

When using a second page what do you include at the top of the page?

Where is the postscript entered?

How would you write the date in military style?

Used when writing to professional associations, licensing board, or other physicians

How should the paragraph be spaced?

What mail piece has a length of 5-6 inches, and a height of 3.5-4.25 inches?

Connects words, phrases and clauses

Which is not a common weight for a stationary with envelopes?

Written or spoken statement that surrounds a particular word or passage to clarify its meaning

Appropriate when terminating services to a patient, no insurance protection, first class mail

What goes on a reference line?

Piece of mail that is 3/4 an in. thick, length that is 11.5-15 in. & a height of 6 & 1/8-12 in.

Part of a sentence with a subject and a predicate, can be independent and independent

What is not included in the letter head?

Which complimentary closing is a formal closing

What is an informal, memo-style communication that is usually specific to one concern.

Carefully reading printed material and marking error for correction

Modifies a verb, adjective; commonly end in -ly and answer questions

Which letter style has all parts of the letter starting at the left margin?

Another name for written communication

If you receive an unfamiliar email or with a suspicious subject, what should you do?

What style of letter is most compatible with letterheads?

A punctuation mark used to divide or create compound words

Identifying important points to be noticed