Workplace Readiness Skills 2017

Which of the following is a good behavior to show during an interview?

Your team asked you to stay late and work but you made other plans. What should you do?

When delivering a speech, do not

Which of the following journals is a publication directly related to a profession?

_________ is a chart that shows the order in which events occur.

_______ keeps information about a customer from being disclosed without his or her consen

Copyright laws cover _

Conditions or practices (as in cleanliness) conducive to health is described as

What is the BEST way to begin your email to Sally Smith?

A question raised for inquiry, consideration, or solution is called a _____

Which of the following does not belong in a portfolio?

Motivating factors can be:

piece of malware that pretends to be something benign but is dangerous

. The overall look that an employee presents on the job is best described as one’s ___

An orderly or step-by-step conception or proposal for accomplishing an objective:

Which of these help keep workers safe, establish laws to hold companies responsible for safety?

A plan or goal that guides someone's personal behavior

A person's principles or standards of behavior; one's judgment of what is important in life.

To hear something with thoughtful attention; to give consideration

Solving a problem, dispute, or contentious matter is called

To begin to do or make something:

When seeking employment you should:

What is the best way to email a potential customer?

What is the purpose of a cover letter?

process which information is given between people through systems of symbols, signs, behavior.

Listening and hearing are the same thing when it comes to effective communication.

Job shadowing means:

Demonstrate ___ by adding to the success of the team or requesting help when needed

What is the MOST important reason for cleaning your web browser after browsing the internet?

Technological literacy is ___

traits and interpersonal characterize a person's relationships with other people are called

The answer to a multiplication problem is called

You've been working with your manager who has been using inappropriate language. What do you do

The ability to do something or produce something without wasting materials, time or energy.

The process of speaking words that may be clear or unclear to the listener is known as ____

completing the past employment section on an application, in what order should jobs be listed?

When applying for a job, the first step is to complete

To explain or qualify something is known as ___

One can demonstrate a positive work ethic by

Why is having diversity in a company staff a good idea?

Demonstrate ________ by contributing new ideas and working with initiative

The purpose of writing a thank you note to a job interviewer is____.

One way to help identify effective work skills and behaviors is to do which of the following

Liable can be defined as:

The physical or emotional conditions that surround and impacts their growth, health is called

The use of the internet means to harass an individual:

Which of the following is a good basic rule of a business meeting?

On-the-job training is________

Act or process of using words, signs, sounds or behaviors to express or exchange information

To work safely you should:

The word “critical” means:

An individual that contributes new ideas and works with initiative has

you notice an older man with tattered clothing enter. How should he first approach the customer

As a committee member, you are responsible for:

Informational technology changes DRAMATICALLY every

Simone is committed to lifelong learning. What is the BEST way that she can show her commitment

Having to selcet 4 people for a job, what is the process for making the decision?

The gestures, movements, and mannerisms by which a person communicates with others.

Critical thinking and problem solving are defined as:

Samuel works at a equipment company. What will help him decide what to do each day?

The biggest killer of innovation is

This term best describes rules of behavior based on ideas about what is morally good and bad.

Preferential treatment or mistreatment of a person based on age, gender, race, etc is called __

Relations of people and ability to communicate with people without speech.

When preparing to give a presentation you should

Which of the following questions would NOT be appropriate to ask during an employment interview

The rate at which goods are produced or work is completed

A spreadsheet application is primarily used to

judgment about a person or group because of their culture or social class is called a __

The idea that people have about someone or something

You notice a new tablet won't work. What it the first course of action?

Employers expect certain things from employees like “initiative.” Initiative means

Which of the following statements about reading skills is true?

Being proactive can best be described as:

The individual negotiates diplomatic solutions to interpersonal & workplace issues.

When writing resumes, why do employers prefer professional references over personal ones?

Something extra that someone receives in addition to his regular pay for doing a job.

The appearance a young professional should present is

Before you post online, you should ask yourself the following question(s):

The job of the Legislative Branch of the government is to ________________ laws

After a argument they treat you poorly. What is the BEST way for you to resolve this conflict?

The acceptance of something as fact without evidence or proof is called ____

One demonstrates ___ by negotiating solutions to interpersonal and workplace conflicts.

Two workers enter one is wearing safety glasses, but the other is not. Should both wear them?

Protection that guards vulnerable assets from harm is called ____

____ skills which refer to a person's knowledge and occupational skills.

How can creativity and resourcefulness help you be successful in your career?

Which of the following is NOT a benefit of doing a community service project?

“Big Picture” issues can be referred to as:

The cornerstone for business, technology and relationships is

Which of the following would require that you follow a set in order to keep operations working?

Demonstrate ________ by abiding by workplace policies and demonstrating honesty and reliability

There are specific hazards in EVERY occupation.

The amount of income tax that is taken from a person's check is based on what

A customer orders fish you learn that the fish has sold out. What is the BEST way to tell them?

Ivan gives customers a coffee cup at the end of year. Now they say he can't give a explanation?

Tom said he would finish the report by Friday if he does it's an example of what positive trait

Communication at a distance by technological means

What of the following refers to the mixing of people from other cultures who are in a setting?

Contributes to the success of the team, assists the others, & requests help when needed.

The individual dresses appropriately, and uses language and manners suitable for the workplace.

An individual works well with all customers and coworkers has

What is a collection of a work representing education, self development, and career information

____ is a prewrite helps get your ideas flowing and writing everything that comes to mind

What is the expected gratuity for good service in a restaurant?

Which of the following is NOT a benefit of professional development activities?

The rate of emergency room-related injuries for young workers is ___ to workers over 25.

You have been asked to send inventory to a manager. What following format is most appropriate

To run or operate something by using machines and computers instead of people doing the work.

What percent of companies report that most of their employees use personal electronics at work?

A term that describes information pertaining to a certain profession or position

This term describes an individual's level of quality, achievement, that is seen as acceptable

The five stages in solving a problem are evaluate, manage, decision, resolve, and examine.

Which of the following is not a type of web browser?

This describes a person’s feelings to duties such as goal settings, cooperation, and honesty.

To have an effective team, which skill is not essential?

The purpose of writing a thank you note to a job interviewer is____.

In a business or office setting, the BEST greeting when answering the telephone is