Computer Troubleshooting 101

19 termsStudBud Administration15 plays

Test your knowledge on troubleshooting common computer issues, from software problems to hardware malfunctions.

Flashcards19 cardsFPractice quizPHost liveL

Questions 19

Answers

1
Most helpful action when an app crashes?
Hit the keyboard
Restart the app or device
Install more apps
Ignore it
2
True or false: "Turning it off and on" helps.
True
False
3
What app is best for checking updates on iPad?
iTunes
Notes
Settings
Procreate
4
What does 'troubleshooting by elimination' involve?
Replacing everything
Trying random fixes
Testing one thing at a time
Calling for help immediately
5
Where should you check first if printer won’t print?
If the monitor is on
If the mouse is working
If it’s turned on
If the CD drive opens
6
True or false: Keeping software updated helps.
False
True
7
Which is NOT a good practice?
Guess and check
Test with another device
Check all cables
Research error messages
8
What to do if screen goes black?
Unplug the hard drive
Reinstall all programs
Restart the computer
Yell at the screen
9
Common sign of software issue?
Computer won't turn on
Screen is cracked
Application freezes or crashes
Loud clicking sound
10
What is the first step in troubleshooting?
Restart the computer
Replace the hardware
Reinstall the operating system
Call tech support
11
Why is restarting effective?
Recharges the battery
Erases all data
Clears temporary memory
Updates the monitor
12
What causes a 'blue screen of death'?
Keyboard not working
Hardware or driver failure
Software updates
No internet connection
13
Where should you check first if Wi-Fi isn't working?
The printer
Antivirus software
Your phone's Bluetooth
Router and modem connections
14
Best way to remember solutions?
Write notes or document
Memorize random commands
Don’t bother
Screenshot everything
15
True or false: Restarting can fix issues.
False
True
16
What does 'safe mode' allow?
Start with minimal programs
Reset all passwords
Surf the web anonymously
Run the computer faster
17
True or false: Checking cables is a waste of time.
True
False
18
What can cause a slow computer?
Running antivirus scans
All of the above
Too many applications
Limited RAM
19
True or false: Always reinstall system first.
False
True

Computer Troubleshooting 101 Flashcards | StudBud

Computer Troubleshooting 101

19 termsStudBud Administration15 plays

Test your knowledge on troubleshooting common computer issues, from software problems to hardware malfunctions.

Flashcards19 cardsFPractice quizPHost liveL

Questions 19

Answers

1
Most helpful action when an app crashes?
Hit the keyboard
Restart the app or device
Install more apps
Ignore it
2
True or false: "Turning it off and on" helps.
True
False
3
What app is best for checking updates on iPad?
iTunes
Notes
Settings
Procreate
4
What does 'troubleshooting by elimination' involve?
Replacing everything
Trying random fixes
Testing one thing at a time
Calling for help immediately
5
Where should you check first if printer won’t print?
If the monitor is on
If the mouse is working
If it’s turned on
If the CD drive opens
6
True or false: Keeping software updated helps.
False
True
7
Which is NOT a good practice?
Guess and check
Test with another device
Check all cables
Research error messages
8
What to do if screen goes black?
Unplug the hard drive
Reinstall all programs
Restart the computer
Yell at the screen
9
Common sign of software issue?
Computer won't turn on
Screen is cracked
Application freezes or crashes
Loud clicking sound
10
What is the first step in troubleshooting?
Restart the computer
Replace the hardware
Reinstall the operating system
Call tech support
11
Why is restarting effective?
Recharges the battery
Erases all data
Clears temporary memory
Updates the monitor
12
What causes a 'blue screen of death'?
Keyboard not working
Hardware or driver failure
Software updates
No internet connection
13
Where should you check first if Wi-Fi isn't working?
The printer
Antivirus software
Your phone's Bluetooth
Router and modem connections
14
Best way to remember solutions?
Write notes or document
Memorize random commands
Don’t bother
Screenshot everything
15
True or false: Restarting can fix issues.
False
True
16
What does 'safe mode' allow?
Start with minimal programs
Reset all passwords
Surf the web anonymously
Run the computer faster
17
True or false: Checking cables is a waste of time.
True
False
18
What can cause a slow computer?
Running antivirus scans
All of the above
Too many applications
Limited RAM
19
True or false: Always reinstall system first.
False
True