Unit 1 Operational issues 5.2

Question 1

Consistency of signposting and pop up information

Accepted Answer

Every ‘Next’ should be in the same place using the same icon

Question 2

two things that management could do to lessen fears that the staff might have about the system

Accepted Answer

Provide Appropriate training/retraining, Involvement in the development of the new system

Question 3

Requirements of an E-commerce system

Accepted Answer

Maintaining a company website / need for trained staff, Order/bid tracking / email confirmation, Methods of secure payment / shopping trolley

Question 4

three operational procedures an organisation could put in place to preventmisuse of data.

Accepted Answer

Establish a disaster recovery programme, Screening potential employees

Question 5

Advantage of Ring

Accepted Answer

PCs has same access as others so no 1 pc can hog thenetwork.

Question 6

2 methods for Prevention of accidental misuse

Accepted Answer

Backup and recovery procedures, Backing up program files.

Question 7

Disadvantages of Star

Accepted Answer

Dependence on the central server/hub.

Question 8

2 Factors affecting choice of network

Accepted Answer

Existing systems to integrate, How the system will be used, Performance in terms of: capacity / speed of processing

Question 9

three fears the workforce may have when a new ICT system isintroduced into their workplace.

Accepted Answer

Fears of redundancy, Fear of reduction in status and job satisfaction, Fear of looking ridiculous

Question 10

three possible health issues which could have occurred with the introduction ofICT systems06/10

Accepted Answer

Stress from having to learn the system, RSI caused byprolonged working at computers, Eye Strain

Questions 10