Gives a choice to those over 18 years to determine the disposition of their body or body parts?

The uniform anatomical gift act

Petty cash may be used

for paying minor incidental expenses

Physician is doing a pap smear, the MA should have which the following equipment available?

speculum and water soluble lubricant

What information will not be found in the medical record of a patient?

personal opinion of the medical staff

Which following actions should the medical assistant take if a medical record is misplaced?

try to recreate the original file

Patient is angry & feels that his illness could've been treated better, what's a good response?

"I understand that you are angry right now."

POMR is the abbreviation for

problem oriented medical record

It will be most difficult to collect past due accounts from

someone who is unwilling to pay

Sterilization means that

all organisms have been removed from an object

Which of the following would not be an unintentional tort when done by a medical assistant?

Showing photos of a surgery without patient consent

Which of the following methods is used to correct an error in a patient's chart?

draw a single line through the error

Which injection sites would an MA use in giving a DPT injection to a 6 month old infant?

subcutaneous tissue of the thigh

After drying and removing packs from the autoclave, the FIRST thing that you should do is

check the indicators to make sure it has changed color

Cycle billing is a system of billing

accounts are divided alphabetically for billing purpose

studbud

Duplicate of MA Cert Review Part 2

227 termsStudBud Administration15 plays

Medical Assistant Certification Review Part 2

Flashcards227 cardsFPractice quizPHost liveL

Questions 227

Answers

1
Gives a choice to those over 18 years to determine the disposition of their body or body parts?
ERISA
The uniform anatomical gift act
The power of attorney for health cared
The living well
2
A procedure such as a CABG or EKG is likely to be done by a/an
nephologist
neurologist
rheumatologist
cardiologist
3
When revising the policies and procedures manual, the medical assistant needs to FIRST
choose a color for the manual
talk to the physician
buy paper for the manual
talk to fellow employees
4
The term software means
palmtop
portable hardware
the input device
a set of instructions
5
Sarcasm, repression, and denial are psychological mechanism used to deal with stressful things?
Grief
Ego
Defense mechanisms
Unconscious mind
6
Which of the following items is a collection of records created and stored on a computer?
database
cursor
scanner
internet
7
It would be appropriate to send which of the following to a patient via email?
follow up information
list of medications
lab test results
appointment request
8
App.tech.determines the #of patients seen each hour by dividing the hour by the length of visit
cluster
double
advance
wave
9
Petty cash may be used
for paying an invoice for supplies ordered
for paying minor incidental expenses
for paying the electric bill for the medical facility
only by the physician
10
Referrals to outside physicians or specialists must be entered into the
appointment book
data entry
medical records
claim report
11
Flexible office hours occur most often
in primary care physicians' offices
in specialists' offices
in hospitals
in group practices
12
Physician is doing a pap smear, the MA should have which the following equipment available?
sterile gloves asnd a light source
speculum and water soluble lubricant
suture removal tray
curette and dilator
13
All of the following are parenteral routes of medication administration EXCEPT
IV
IM
SubQ
PO
14
The process of converting descriptions of disease, injury, & procedures into numerical term is
claims
coding
charge slip
superbill
15
Which of the following blood types can give to all other blood types?
B
O
A
AB
16
What information will not be found in the medical record of a patient?
personal opinion of the medical staff
if the patient admits to any illegal drug use
legal history of the patient
direct quotations from the patient
17
Which type of check is used for payroll bc it itemizes the purposes of the check and deductions
voucher check
limited check
bank draft
certified check
18
Which following actions should the medical assistant take if a medical record is misplaced?
try to recreate the original file
say nothing
duplicate the information
proceed as if the chart can be located
19
Which of the following is NOT a good source of calcium?
Cheese
Sardines
Milk
Cauliflower
20
The claim form that is accepted by most insurance carriers is a/an
diagnosis codes
HCFA-1500
superbill
claim register
21
Tthe disease in which blood accumulates due to a tear in the meningeal layer is
concussion
intracerebral hematoma
hydrocephalusB
subdural hematoma
22
All of the following are duties performed by the public health department except
collecting data on communicable disease
predicting and managing epidemics
managing Medicare and Medicaid
recording vital statistics of animal bites and injuries
23
Lack of payment is usually not considered serious until after
90 days
60 days
30 days
120 days
24
Patient is angry & feels that his illness could've been treated better, what's a good response?
Tell the patient you will speak with the doctor
"Nonsense, the doctor is wonderful!"
"I understand that you are angry right now."
Nod in agreement and say nothing
25
The length of time in which a person can file a lawsuit is called
Doctrine of informed consent
HIPAA
Statute of limitations
mandatory reporting
26
POMR is the abbreviation for
patient orienated medical record
patient oriented medical report
problem orienated medical record
problem oriented medical record
27
It will be most difficult to collect past due accounts from
someone who is unwilling to pay
those who just forgot their bill
everyone who owes money
a person having financial hardships
28
To remove sutures, the MA should have a tray with instruments that should include
littauer scissors
kelly hemostat
29
Sterilization means that
the object has been placed in boiling water
all organisms have been removed from an object
the object has been subjected to ultrasonic cleaning
all pathogenic organisms have been removed from an object
30
Employment, use of tobacco and alcohol, and exercise habits are listed where
review of systems
social history
chief complaint
medical history
31
Torticollis or wryneck is a spasm of which muscle?
sternocleidomastoid
rectus abdominus
sartorius
gastocnemius
32
Which of the following would not be an unintentional tort when done by a medical assistant?
Showing photos of a surgery without patient consent
Giving the wrong medicine in an injection
Improperly cleaning a surgical site
Not drawing a blood test the physician ordered
33
Which of the following methods is used to correct an error in a patient's chart?
rewrite the process note
draw a single line through the error
use red ink to write the correction in the margin
cover the error with correction fluid
34
Which is the most secure way to mail something through the United States Postal Service?
first class mail
insured mail
registered mail
certified mail
35
The combining form hepat/o refers to the?
Lungs
Stomach
Heart
Liver
36
Which of the following terms would describe an infestation of gallstones?
Cholecystosis
Cholecystectomy
Cholelithiasis
37
The popliteal pulse is located
behind the knee
at the apex of the heart
on the dorsal surface of the foot
on the thumb side of the wrist
38
The major site where carbohydrates are broken down is the
Large intestines
Colon
Mouth
Stomach
39
Which person believed that repressed memories created emotional conflict & mental disorders?
Sigmund freud
Jean Piaget
Abraham Meslow
40
Which injection sites would an MA use in giving a DPT injection to a 6 month old infant?
upper outer quadrant of the gluteus muscle
subcutaneous tissue of the thigh
vastus lateralis
deltoid muscle
41
Which of the following waves represents relaxation of the ventricles?
T wave
P wave
U wave
Q wave
42
Which hierarchy of needs is preventing a starving mother from considering the patient teaching?
Love and belonging
Safety and security
Physiological needs
Self actualization
43
After drying and removing packs from the autoclave, the FIRST thing that you should do is
discard all outdated packs
mark packs with your initials and the date sterilized
check the indicators to make sure it has changed color
place the newly sterilized packs under older ones
44
The disease where uric acid collects in the joint and crystallizes is called
gout
arthritis
bursitis
kyphosis
45
Which abbreviation would be unlikely to appear on a chart in a gynecologist's office?
STD
LMP
TAH
LOC
46
The max time for a collected blood sample to sit in a serum separator tube before centrifuged?
15 min
1 min
5 min
30 min
47
Which of the following should not be included in a job description?
supervisor's title
job specifications
job duties
address of office
48
Which of the following activities should be integrated in an effective EHR?
patient scheduling of appointments
all of the above
inventory use of supplies
medical and procedural coding
49
Cycle billing is a system of billing
accounts are divided alphabetically for billing purpose
completed by the first of the month
completed by the 25th of the month
completed every fourth month
50
The practice of deliberately coding an encounter incorrect to increase reimbursement is called
bundling
upcoding
dirty claims
EOB
51
Which of the following is NOT an early warning symptom of cancer?
sore that does not heal
pain and weight loss
unexplained bleeding
chronic cough or hoarseness
52
Which of the following words is correctly spelled?
Hemorrhoid
Colesterol
Anasthesia
Opthalmologist
53
ICD9 & ICD10 systems of classifying diseases into categories were devised by what organization?
IRS (Internal revenue service)
WHO (world health organization)
AMA (american medical association)
AHIMA (American health information management association)
54
The process used to wash and remove tissue from medical instrument is called
sterilization
disinfection
asepsis
sanitization
55
A plane that cuts the body parallel to the horizon is called a/an
Transverse plane
Sagittal plane
Coronal plane
Frontal plane
56
The root word for tumor is?
Onc
Onc/o
Carcin
57
For a tickler file to work effectively, it must be
checked frequently
kept in file folders
organized into weekly files
located in a secure area
58
The abbreviation that indicates a patient should take the medication before a meal is
PRN
AC
PC
BM
59
The person accused of a crime or illegal act is the
planitiff
defendant
bench
jury
60
PERRLA is what part(s) of the body this term is referring to?
heart
eyes
ears
throat
61
Normal respiratory rate for an adult is
8-12 breaths/ minute
12-26 breaths/ minute
12-20 breaths/ minute
8-16 breaths/ minute
62
Which of the following specialists would a person see for IBS, PUD, or pyloric stenosis?
Urologist
Pulmonologist
Gastroenterologist
Cardiologist
63
Which of the following body systems is responsible for hearing?
Nervous
Integumentary
Skeletal
Endocrine
64
A patient with crytorchidism, balantitis, or hematuria would likely see a/an
epidemiologist
gynecologist
pulmonologist
urologist
65
In order to be prepared for an office emergency, the medical assistant should
make a list of emergency phone numbers
call 911 immediately
review office policies and location of emergency supplies
keep policies for emergencies nearby for reference
66
Oranges, bananas, broccoli, and tomatoes are a rich source of which of the following?
Iron
Vitamin K
Vitamin C
Potassium
67
Which of the following is not a type of body tissue?
Respiratory
Connective
Epithelial
Nervous
68
When preparing business correspondence, the first step is to
compose a rough draft
organize key points to be addressed
start writing
use language that is easy to understand
69
First class mail is classified as
all bulk mail
items weighing 13 oz or more
only postcards
items weighing 13 oz or less
70
Which of the following is NOT an action of the sympathetic nervous system?
increased pulse
decreased libido
decrease of respiration
increased blood pressure
71
In order to take the blood pressure correctly, the medical assistant should
have the arm at or near the level of the heart
release the air rapidly to decrease patient discomfort
pump up the cuff til she is unable to hear the pulse anymore
72
The disease where the coating on the axon begins to disintegrate and slows neural transmission
myasthenia gravis
amyotrophic lateral sclerosis
cerebral palsy
multiple sclerosis
73
A papule with clear fluid is called a
macule
module
vesicle
pustule
74
Which region is referred to when charting a notation about the area near the navel?
suprapubic
hypochondriac
umbilical
epigastric
75
Which of the following is NOT a section of CPT book?
gynecology
pathology and lab
evaluation and management
anesthesia
76
"Multipara" means
many live births
many nearby
many pregnancies
many pairs
77
A charge slip is also known as a/an
Superbill
HCPCS
Claim
HCFA-1500
78
Which of the following food items would not be consumed by a lacto-vegetarian?
rice
milk
beans
eggs
79
Which is an accurate statement about the implementation of the new ICD-10 coding system?
it only applies to hospitals
it is likely to be overturned
it is optional for all providers
it is taking effect in October 2014
80
Which of the following specialists would treat ARDs, SOB, and COPD?
Nephrologist
Cardiologist
Pulmonologist
Gastroenterologist
81
Piaget,what developmental stage would a child be expected to understand the diff in size/weight
Cognitive development
Concrete operations
Self-actualization
82
When scheduling, the medical assistant should ask the patient the purpose of the visit
to make sure that there is enough room on the progress note
to determine how much time is needed for the appointment
to determine what supplies are needed for the visit
so the doctor can prepare
83
Checks and cash from a medical practice should be deposited in the bank
monthly
biweekly
weekly
daily
84
The pegboard system provides control over
charge slips
payments and charges
collections only
collections, payments, and charges
85
Bones are joined to muscles by
meninges
tendons
cartilage
ligaments
86
the microscope condenser is responsible for
coarse and fine adjustment for object focus
holding and moving the slide
collecting and concentrating light rays
controlling the amount of light focused on a object
87
Laws that protect consumers from harassing phone calls for collection are part of the
fair labor standards act
fair debt collection act
consumer protection act
equal credit opportunity act
88
Examining a document for damage before filing it is an example of the following filing steps?
conditioning
releasing
storing
sorting
89
The MOST important use of computers in the medical office is to
schedule appointments
verify appointments
locate files
diagnose patients
90
Crimes that are commited against another person/property and are punished with fines are called
Torts
Misdemeanors
Felonies
Negligence
91
Which type of fracture is a bone that is broken into pieces?
Comminuted
Pathological
Compound
Open
92
Erythema may be caused by all of the following EXCEPT
dermatitis
blushing
carbon monoxide poisoning
bile problems
93
Confidential information can be disclosed in all of the following cases except:
Patient releasing information
The patient is mentally ill and out of touch with reality.
Someone in danger
Provider feels like it necessary for the public safety
94
When the MA makes an appointment, to ensure he has the correct information, he should
ask the caller to repeat the information
tell the caller Have a nice day
say Thank you before hanging up
repeat the name and phone number back to the caller
95
Wave scheduling works best when used in which of the following types of offices?
specialist offices
urgent care facilities
two physician practices
large medical facilities
96
1 state accepting the licesure requirement of another to enable a health care worker to work is
revocation
registration
reciprocity
certification
97
The motherboard of a computer is
the hard disk drive
the main circuit board
the flash drive
the operating system
98
A physical inventory of office equipment should be taken
every two years
every five years
every year
every three years
99
Which term did Freud use to describe the area of the mind that determined a person's identity?
unconscious mind
Id
subconscious mind
ego
100
Within the cell, the organelle responsible for the production of energy is the?
Nucleus
Mitochondria
Dendrites
101
In order for a case of negligence to be valid, all of the "four D's" must be present except:
A desire to harm must exist
Malpractice
Derelict
Negligence
102
It is recommended that records of appointments be kept for
10 years
2 years
5 years
3 years
103
The prefix meaning "beyond" is
ambi-
multi-
meta-
retro-
104
Blood preg test, they're positive. The MA calls patient but no answer. What should the MA do?
Send her a follow up appointment card
Leave the good news on her home answering machine
Tell her to come back to the office
Leave a name and number and ask her to call the office
105
The billing schedule is often determined by
the size of the medical practice
what types of physicians are in the medical office
how many employees do the billing
the number of physicians in the group
106
What should the medical assistant do if a patient misses an appointment?
notify that she'll be charged for the appointment
document the no show in the app book & in the patients chart
erase the appointment from the appointment book
refuse to schedule an appointment for the patient
107
Which are the dimensions of the envelope size most frequently used in office correspondence?
5.5in x 9.5 in
4in x 9in
3.5in x 8.5in
4.5in x 9.5in
108
Children experience the world only through what they can experience with their senses.
The preoperational stage
The sensorimotor stage
The stage of formal operation
The latency stage
109
Under which of the following systems are two patients scheduled for the same appointment time?
open scheduling
double booking
modified wave
wave scheduling
110
Filing steps include ensuring that the appropriate ppl have taken action on a doc b4 filing it?
releasing
iIndexing
storing
sorting
111
Before scheduling an appointment with a specialist, the medical assistant must
receive an order from the provider for the exact procedure
ask the patient if she would rather schedule the appointment
determine who will be with the patient during the procedure
determine the day and time the procedure must be performed
112
The type of scheduling where patients arrive at their own convenience is
wave
time specified
double booking
open hours
113
Which of the following tests is used to determine the best antibiotic to treat a condition?
liquid culture medium
blood sugar
sensitivity
culturing
114
What to do when co worker asks for neighbors health form?
Remind her that the patient record is protected health info.
Leave the chart on the desk
Tell the office Manager
Ask the patient
115
Plaintiff is found to be in part responsible for injury/the health caregiver is NOT responsible
Contributory risk
Assumed Risk
Technical defense
116
Which of the following words is misspelled?
Glaucoma
circumcision
Accommodation
Menstration
117
Which mineral helps prevent dental cavities?
iron
potassium
fluoride
iodine
118
Which represents a change the ICD10 makes to the structure of coding format currently in use?
E and V codes will continue to be used for special cases
codes will contain seven digits versus five
all codes will contain only numbers
codes will no longer be in alphabetical order in a chapter
119
In written communication, the most important issue to take into consideration is
lack of body language
legal and ethical
formatting
the speed of the document transmitted
120
Defense based on portions of the responsibility for damages to both plaintiff and defendant?
Defense of denial
Contributory defensed
Technical defense
Comparative defense
121
The term debit means
balance
subtract
charge
total
122
In a infant, check the pulse in the following arteries incase of an emergency situation?
carotid
radial
brachial
123
Emergency treatment for a second degree burn would include
applying a clean, cool, wet cloth to the area
breaking any blisters seen
bandaging tightly
applying an emollient creamC
124
When transcribing material from recorded dictation, what should the MA do if a word is unclear?
a filing system used in medical offices
a filing system used in medical offices
a protocol for answering patient phone calls
a method of documentation used in medical records
125
Pathogens that thrive in the presence of oxygen are called
Protists
Spores
Aerobes
Anaerobes
126
Which of following is NOT a purpose of the medical record?
Research tool
Verification record of physician skill level
Personal record of health
Communication tool for health care team
127
If AC interference occurs on an EKG tracing, what is the likely cause?
the electrodes are incorrectly placed
The electrodes are too tight
the patient sneezed or cough
There is electrical interference from within the room
128
A spreadsheet is a type of
hardware
cover letter
worksheet
work grid
129
The portion of salary held back from payroll checks for paying goverment taxes is known as the
withholding
FICA
W-4 form
Federal Unemployment Tax Act
130
Suspect that a patient might possibly be having a heart attack if she is complaining of
severe headache
pain in the shoulder or jaw
difficulty understanding spoken words
blurred or double vision
131
The term refers to the actual daily recording of the accounts/business transaction of an office
day sheets
account receivable
pegboard
account receivable
132
An elderly patient refuses a shot but the MA holds the patient down & gives it anyway is
it is an example of invasion of privacy
it is an example of battery
it is an example of assualt
it is legal
133
The function of the optic nerve is?
Smelling
Tasting
Hearing
Seeing
134
Appointments that are anticipated to require more time should be scheduled
at the beginning of the hour
during a 10 minute slot
never
at the end of the hour
135
The term "carcinogenic" means
formation of cancer
pertaining to cancer
pertaining to the formation of tumors
formation of tumors
136
Which of the following items facilities communication in the medical office?
data entry
policies and procedures manual
patient's medical records
appointment book
137
After opening the mail, a medical assistant should
give it to the physician immediately
read the mail for importance
put it aside until the patients are gone
date stamp the letter
138
In a national disaster/disease outbreak, which considerations should be taken by the office?
all of the above
some patients will come into the office for care
may need to administer vaccinations to their patients
open lines of communication with health officials
139
Which of the following practitioners would treat patients for ADHD, PTSD, and bipolar disorder?
rheumatologist
gynecologist
psychiatrist
hematologist
140
Which is the easiest and least expensive type of billing for a health service facility?
cycle billing
edger card billing
superbill at time of visit
computerized mailed statement
141
The body of an email communication should
be written without any capital letters
be written in italic using bold and color for emphasis
be brief and to the point
provide all available background information on the topic
142
A court mandate to bring a portion of the medical record to court is called
Respondeat superior
Subpoena duces tecum
Res judicata
Res ipsa loquitor
143
Which of the following is NOT true about a legal contract?
the parties must be of legal capacity
it is always written and witnessed
the contract is for specific good or service
There is a consideration
144
Which postal class would the MA use to send a monthly newsletter to patients in the practice?
bulk mail
third class
first class
second class
145
Which of the phrases describes the amount of evidence required to convict in a civil case?
evidence beyond a reasonable doubt
100 percent of proof
a preponderance of evidence
evidence beyond the shadow of a doubt
146
In order to correctly treat an adult with a foreign body airway obstruction, the MA should 1st
lower the victim to the floor and perform abdominal thrusts
with a hand, check the pulse at the carotid artery
ask the patient if he can speak
open the patient's mouth and attempt to remove any objects
147
How often should the policy and procedures manual be updated?
every year
every month
every two years
every 6 months
148
Which of the following is NOT a true statement about the HITECH Act of 2009?
establishes financial incentives for adoption of EHR
A goal of using EHRs is to improve Americans health
establishes a single EHR software system that providers use.
More than half of U.S. physicians have adopted EHRs
149
The abbreviation for potassium is
AU
FE
K
P
150
The information entered on claims is called
health history information
medical information
chief complaint
demographic information
151
Using a tape measure to evaluate the head and chest circumference of an infant is called
palpation
auscultation
menstruation
percussion
152
The MA should ensure that the physician has room for which of the following each day?
open hours scheduling
double booking
emergency booking
pharmaceutical booking
153
Which condition is treated with use of the DASH diet?
Cancer
Ulcers
Diarrhea
High Blood Pressure
154
The process of using an instrument to record data of electrical activity of the heart means
electrocardiogram
echocardiogram
electrocardiograph
electrocardiography
155
Myelomeningocele means?
Herniation of the spinal cord & covering on the spinal cord.
Formation of the spine and brain
Brain swelling
156
Which of the following words describes bone pain?
Osteochondritis
Chrondralgia
Osteolysis
Osteodynia
157
Leaving large, unused gaps in the physician's schedule is
wave
overbooking
underbooking
clustering
158
The recorded financial transaction in a bookkeeping or accounting system are called
superbill
posting
trial balance
ledger
159
A new patient must provide all of the following information EXCEPT
social security number
occupation
income
marital status
160
Which of the following is descriptive of arteries?
thick, elastic, carry blood away from heart
thin, fragile, carry blood away from heart
thin, elastic, carry blood away from heart
thick, elastic, return blood to heart
161
Which concerns have docs raised about the use of EHRs & the required data entry they must comp?
it is busy work
electronic records are confusingB
it is impersonal
it interferes with comm with the patient during an encounter
162
For a medical office to run smoothly, each employee must
help write the policies and procedures manual
read the policies and procedures manual
give patients copies of the policies and procedures manual
know where the policies and procedures manual is kept
163
A system used in emergency centers but not used in private practices is
time specified scheduling
open hours scheduling
modified wave scheduling
cluster scheduling
164
Which of the following suffixes is NOT an adjective ending meaning "pertaining to"?
-ity
-ac
-ous
-ic
165
Another name for a reminder file is a/an
tickler file
active file
retained file
inactive file
166
When removing a medical chart from the file cabinet, which item should the MA put in its place?
a sticky note
a process note with the medical assistant's name
another patients chart
an outguide
167
The physician can terminate the care of a patient in all of the following situations except
The patient uses abusive language with staff
The patient does not pay the bills
The patient states that she is seeing another doctor
The patient is noncompliant with treatment recommendations
168
Which of the following is NOT a true statement about workers' compensation?
the person can go to any doc they choose
the person receives no bill
a qualifying illness or injury originates on the job
short/long term, or permanent disability benefits may apply.
169
Which of the following does not refer to a managed care organizational model?
single sign-on credentials for the practice office team
keeping data entry device or comp out of sight of patients
limited access to anyone but the physician providers
170
Which BEST describes the intent of the move to the ICD10 CM system in the United States?
to improve the specificity &efficiency of coding and billing
to use the same system that other countries on the globe use
to require electronic records and bills
to add complexity to the delivery of Health care
171
SOAP refers to
a procedure for making medical appointments
a protocol for answering patient phone calls
a method of documentation used in medical records
a filing system used in medical offices
172
Heart sounds that are heard when the blood pressure is being measured are called the
Jeager sounds
Korotkoff sounds
Snellen sounds
173
Which of the following vitamins is used for clotting?
Vitamin C
Vitamin B
Vitamin B 12
Vitamin K
174
Perspiration is produced by the
Ceruminous glands
Sebaceous glands
Parathyroid glands
Sudoriferous glands
175
The acts that protects patient rights, the right to agree to or refuse medical treatment is the
HIPAA Act
civil rights act of 1964
patient self-determination act of 1990
consumer protection act of 1971
176
A nonsterile item is added to a sterile field, once the MA discovered this, he should
report it to the physician
remove it at once
redo the sterile field and resterilize any instruments
leave it there but cover it with a sterile towel
177
Which of the following word means "without menstrual flow"?
nulligravida
nullipara
amenorrhea
oligomenorrhea
178
The patient pays a copayment
after seeing the physician
upon receiving a bill from the medical office
in advance of the visit to the medical office
before being seen by the physician
179
If the office has a patient who is late for appointments, the best way to book this patient is
right after lunch
never (do not schedule)
in the middle of the day
at the beggining of the day
180
In a letter written in block format, the saluatation is followed by a
comma
colon
period
dash
181
Which of the following types of incoming mail should the medical assistant attend to first?
registered mail
insurance payment
priority mail
airmail
182
Which insurance carriers would the medical assistant enter into the database?
all insurance carriers
the most popular insurance carriers
each insurance carrier that the physician accepts
medicare and medicaid only
183
Which of the following anatomical locations contains the patella?
Foot
Leg
Arm
Torso
184
Which of the following is a CLIA-waived (low complexity) test?
blood chemistry
microscopic examination of urine
pregnancy test
gram stain
185
The ICD10 procedure codes will be used exclusively in what setting?
physician Office
hospitals
Phamacies
the emergency room
186
Factors that affect the action of drugs include all EXCEPT
body weight
use of generic medication
187
Sworn testimony given outside of court is called?
Subpoena
Verdict
Deposition
Evidence
188
All money owed by the practice to other business is called
debits
accounts payable
accounts receivable
charges
189
Which of the following is considered high in antioxidants?
Root vegetables like turnips and potatoes
dark green and yellow vegetables
liver and organ meats
citrus fruits
190
Which of the following documents is the record of a professional meeting?
itinerary
bylaws
agenda
minutes
191
The pancreas is located in which body cavity?
Pelvic
Abdominal
Spinal
Thoracic
192
Which of the following terms refers to blood in the urine?
Uremia
Anemia
Hematemesis
Hematuria
193
Referrals are given to which of the following patients?
HMO insurance patients who need to see a specialist
Only POS insurance patients who need to see a specialist
PPO insurance patients who need to see a specialist
all patients who need to see a specialist
194
The correct position to place a patient who has fainted is
supine
trendelenburg
195
When a patient has to cancel an appointment, the medical assistant should
remind the patient of the importance of appointments
say thank you and hang up
ask the patient to call back
try to rescedule the appointment
196
Which item should a patient on a low-sodium diet select for snack?
Ham sandwich
Banana
Cornflakes and whole milk
Jumbo dill pickle
197
Which of the following choices describes time-specified scheduling?
patients arrive at the top of the hour
appointments are doubled booked
patients are scheduled all day at regular specified interval
one appointment is made for every hour
198
the correct order of filing units for Anise K. Strong-Morse (Mrs. Adam H. Morse) is
Anise K. Strong-Morse
Morse, Anise, Strong
Strong-Morse, Anise K.
Morse, Mrs. Adam H.
199
Examples of a bandage include
telfa
4x4 gauze
Steri-strips
tubular gauze
200
Evaluation of the spinal column is accomplished easily from which of the following positions?
prone
lithotomy
knee-chest
supine
201
Which of the following does not describe Schedule IV drugs?
physician must sign a triplicate prescription
can be called in to pharmacy over phone
frequently abused
can be refilled five times over 6 months
202
Which of the follwoing is the pacemaker for the heart?
Bundle branch
Bundle of His
AV node
SA node
203
Which of the following is a trial balance?
a way of checking the accuracy of accounts
a daily summary
an accounting system
accrual accounting
204
Account aging receivable
means that the physician must collect the receivable on time
is not necessary in a single-physician oflfice
is a tool to show the status of each account
involves writing off accounts that are over 5 years past due
205
Which of the following vitamins is NOT fat soluble?
Vitamin K
Vitamin A
Vitamin C
Vitamin D
206
A "blind" weight is done on a patient by
shielding the weight so the patient doesn't know the reading
not writing the weight in the patient's chart
taking the weight at the appointment
207
How frequently should the medical assistant renew on call repair service contracts?
every 5 years
every two years
every 6 months
every year
208
In order to respect the patient's privacy while obtaining info about her history, you should
ask the patient to specify ppl who can give info about her
take the patient to a quiet/private area to get the history
let the doc ask questions that the person maybe sensitive w/
209
10mL of a medication would be which of the following household equivalents?
1/2 pint
2 tespoon
1/2 teaspoon
2 tablespoons
210
Which of the following is a disposable glass or plastic tube used for hematocrit determination?
capillary tube
serum separator tube
211
Which of the following systems bills all accounts at the same time each month?
account aging
past due
monthly billing
cycle billing
212
"Write-it-once" is a bookkeeping system also known as
pegboard
double entry
disbursement
single entry
213
In which of the following locations should medical file drawers be labeled?
inside the drawer
in a seperate listing in the tickler file
on the side of the drawer
on the outside of the drawer
214
Which statements is NOT true about a typical purchasing procedure in a medical office?
every employee can order supplies and write a check
shipments should be checked against packing slips
high quality goods should be ordered at the lowest price
receipts of goods should be recorded
215
The physical components of a computer system include all of the following EXCEPT
software
hardware
keyboard
mouse
216
System that divides patients of a practice into groups & bills each group a diff time of month?
monthly billing
cycle billing
wave scheduling
account aging
217
Intentional misrepresentation of facts and figures is called
fraud
slander
negligence
defamation
218
Medicare is a federally funded entitlement insurance program for
ppl age 65 & older who are retired & receive SS benefits
the blind who are at least 40 years of age
anyone over 62 years of age
individuals who are financially indigent
219
The Ishihara test is used to diagnose
color blindess
hyperopia
presbyopia
myopia
220
Which of the following terms refers to sewing or stitching of veins?
Phlebotomy
Phleboplasty
Phleborrhaphy
221
Which of the following measures is a normal specific gravity of urine?
1.050
1.025
1.125
1.000
222
Which of the following formed elements is responsible for blood clotting?
Neutrophils
Thrombocytes
Leukocytes
Erythrocytes
223
Which actions should the MA take to ensure disposable thermometers are ready for an exam?
ensure the expiration dates have not passed
store them in a locked cabinet
make sure they have been autoclaved within 28 days
swab the tips with alcohold. place probe covers on them
224
All of the following documents should be shredded prior to disposal EXCEPT
unmarked HCFA-1500 form
photocopy of patient insurance card
patient referral
patient lab results
225
Which of the following prefixes means "near"?
Meta-
-para
Peri-
Para-
226
A fomite is
an animal or insect that can transmit disease
a sexually transmitted disease
a method of removing pathogens used on objects
an inanimate object that can harbor pathogens
227
Kid gets movie ticket for losing weight. Which psychological principle is this?
Health promotion
Cognitive therapy
Reinforcement
Latency theory

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