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Duplicate of 103 salon business (period 1 review pt 2) Flashcards | StudBud
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Duplicate of 103 salon business (period 1 review pt 2)
Duplicate of 103 salon business (period 1 review pt 2)
93 terms
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pivot point review period 1 part 2! :) theres a hint for page # in a question image!!!!
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1
in the basic level of observation in styling, look for.....
volume and closeness
overall direction
mass or fullness and hollowness
unactivated and activated
2
Passion as a work principle can be described as:
not waiting to be told what to do
showing that you love what you do
getting along with co-workers
showing up on time and ready to work
3
Which type of insurance protects the owner from financial loss due to an employee's negligence?
premise
malpractice
Social Security
product liability
4
The money in your checking and savings accounts, IRAs, stocks and bonds are all your total
assets
debt
fortune
liabilities
5
what creates smooth slick textures
vent brush
round brush
military brush
molding comb
6
An operating agreement in which a business functions under a parent corporation
partnership
sole proprietorship
franchise
corporation
7
Which one of the following items is usually the largest expense in operating a salon?
supplies
advertisement
rent
salaries or commissions
8
How often does the average loyal client visit a salon?
every 3 months
every 6 weeks
every 2 weeks
twice per year
9
Amino Acids are compounds of _________?
Proteins
C.O.H.N.S
C.O.H.N
Molecules
10
Which of the following characteristics will contribute to career success?
living in the past
avoiding criticism
respecting knowledge of others
avoiding change and acceptance
11
Compliance with all local, state/province and federal laws is the responsibility of
former building owner
salon employees
salon owner
local authorities
12
All payments received from clients for services and products is known as:
taxes
income
expenses
compensation
13
all of the following terms are parts of the razor EXCEPT:
front
head
shoulder
back
14
base width is measured by.....
diameter of the tool
size of the previous section
length of the tool
2 fingers
15
what would considered a slow texture speed?
curly
slight wave
thin hair
straight hair
16
elongated spiral curls or corkscrew effect
base-to-ends
ends-to-base
ends
spiral
17
thermal irons were 1st introduced in 1875; now often called....
curling irons
marcel irons
flat irons
stove irons
18
C.O.H.N.S stands for Carbon, Oxygen, Hydrogen, Nitrogen, and Sulfur
True
False
19
which base base has medium volume and base strength?
off base
half off base
overdirected
under directed
20
which base has max volume and base strength?
on base
half off base
overdirected
off base
21
what did Jean-Jaques Perret do in 1762?
invent the marcel iron?
Said Egyptian queens had to wear fake beards
tax facial hair?
invented world's first safety razor
22
technique of drying hair using a hand held dryer while simultaneously using fingers, brushes, and thermal irons
thermal styling
hairstyling
natural texture styling
finishing procedure
23
The setting procedure while hair is wet is: 1. distribute 2. mold 3. section 4. project 5. apply
False
True
24
what is this?
radial distribution
parallel distribution
25
technique of manipulating hair into desired shape while wet and then allowed to dry.
air forming
hair forming
wet styling
thermal styling
26
what is used to smooth and polish the edge of a razor?
Strop
file
honing stone
Barber wax
27
Which buyer wants to know all the facts about the product and thinks carefully about buying?
logical
bargain
stubborn
ready
28
When handling a client complaint you can turn a negative experience into a positive one by:
ignoring any signs that the client might be disappointed
avoiding any feedback the client might have
restating back to the client what you heard
not asking any additional questions to clarify concerns
29
What is the number one reason why clients move on to another salon?
competitive reasons
product dissatisfaction
indifferent attitude of an employee
move away
30
Which of the following items must be reported as employee income?
tips received by an employee
change given to a client following payment
money paid to vendors for products
operating expenses paid by the salon
31
An example of a liability on your financial statement would be:
any earned tips
restaurant receipts
money you owe on a credit card
last week's income
32
how many face profiles are there?
6
4
3
5
33
Paid holidays, bonuses and insurance are all examples of:
assets
job responsibilities
job benefits
liabilities
34
A realistic goal is one that:
you believe can be accomplished
contains concrete benchmarks
states exactly what you want to accomplish
sets a deadline for achieving a goal
35
Electrons have no electrical charge.
True
False
36
If all of your appointment times have been scheduled with clients for a given day, this is:
prebook
client retention
high market demand
full book
37
Type of ownership in which two or more persons share all costs of opening & operating business
partnership
corporation
sole proprietorship
franchise
38
Industry statistics indicate that satisfied clients will usually refer how many new clients?
eight
three
twelve
one
39
how many face shapes are there?
6
10
7
5
40
techniques and tools used to create various textured styles.
thermal style
hairstyling
wet style
natural texture style
41
base length is measure by....
length of the tool
2 fingers
diameter of the tool
length of the previous section
42
Scientific study of matter and the physical and chemical changes of matter
Myology
Matter
anantomy
chemistry
43
An efficient working space for each salon professional is
200-300 square feet
50-75 square feet
Over 300 square feet
120-150 square feet
44
What should you do if you are asked a question that seems discriminatory in an interview?
politely decline to answer
remain defiantly silent
answer the question truthfully
give a false answer
45
Which of the following terms refers to all money owed?
financial status
assets
net worth
liabilities
46
Neutrons have what charge?
no charge
neg- charge
pos+ charge
47
A form of operation in which an initial purchase fee plus monthly is paid to parent corporation
corporation
parnership
entity
franchise
48
protons have what charge?
neg- charge
pos+ charge
no charge
49
Offering a hair color service to a client who only scheduled a haircut is an example of
target marketing
upselling
balancing
full book
50
It is wise to keep all records of daily sales and services for:
10 years
6-14 years
2-4 years
5-7 years
51
the term used to identify anything that occupies space and weight is called:
Matter
Anatomy
Physiology
chemistry
52
For salon professionals just starting out, the most common and immediate source of referrals is
word-of-mouth recommendations
target marketing
promotional literature
social media
53
The tax based on the profits (earnings) of a business is known as:
operating tax
sales tax
payroll tax
income tax
54
Basic forms of matter are...
liquid, elements, gas
solid, lucidium, gas
solid, liquid, gas
gas, COHNS, solids
55
U.S. Social Security taxes are planned savings/retirement funds, and the money is collected by:
state government
county government
Federal government
city council
56
A personalized approach is also referred to as:
staff synergy
shared accountability
salon experience
chairside manner
57
What percentage of the total salon expenses generally represents compensation for employees?
50%
10%
75%
25%
58
Must apply for a state sales tax permit before collecting taxes on products or services sold:
salon owner
customer
employee
lawyer
59
Important information about the client, combined with their financial value is:
client info
client profile
client factor
target market
60
Before a salon can hire employees they need to apply for a(n):
Social Insurance number
Federal Employer Identification Number
Social Security card
credit card
61
All of the following descriptions apply to an independent salon EXCEPT:
may offer from 5-40 worstations
owner makes all the decisions in terms of decor
owner makes all the decisions in terms of pricing & services
uses a set business plan provided by a parent company
62
Which business type is owned by the shareholders and formed under legal guidelines?
sole proprietorship
franchise
corporation
partnership
63
Insurance benefits might include all of the following types EXCEPT:
car insurance
life insurance
accident insurance
health insurance
64
Stronger end curl progressing to a weaker base
spiral
base-to-ends
ends
ends-to-base
65
Procedures in the salon that ensure all products are accounted for is known as:
advertising
budgeting
scheduling
inventory control
66
What offers an employer a brief summary of why you would liked to be employed at their salon?
application
profile
cover letter
resume
67
When staff takes individual initiative to stay on top of things and pay attention to detail
cooperation
with-it-ness
problem-solving
conflict management
68
"I will get a job within the next 60 days" is an example of a:
timely goal
measurable goal
achievable goal
realistic goal
69
The act of a satisfied client directing another person to see you for professional services is:
client factor
referral
prebook
upsell
70
The Finishing procedure once hair is dry is : 6. Relax 7. Dry mold 8. back comb 9. define form 10. Detail
False
True
71
Which term defines a specific target or benchmark that can be attained in a specific time?
budget
milestone
goal
schedule
72
A collection of your creative work and documents to show potential clients or employers is a:
LinkedIn
networking
cover letter
portfolio
73
Matter with definite weight and volume but no definite shape is called:
solid
lucidium
gas
shampoos and other liquids
74
Which of the following time periods identifies the consideration for a long-range goal?
3 months
5 years
6 months
1 year
75
Tool used to backcomb and finish detail, seperate curls and define
fine tooth tail comb
master sketcher
military brush
wide-tooth tail comb
76
Adding the client's service total and retail total for one visit will achieve which result?
average appointment
average ticket
average net profit
average visit
77
what is another term for hair pressing??
smoothing
straightening
Silking
ironing
78
which side bond is most important to a barber?
hydrogen bond
disulfide bond
Van Der WAALS forces
salt bond
79
which of the following factors is determined by the length and weight of the razor blade in relation to the handle
temper
finish
balance
grind
80
volume and support at base and consistent curl
base-to-ends
spiral
ends
ends-to-base
81
The renting of a space, suite or booth by an individual salon professional on a monthly basis
independent contractor
independent salon
full service salon
chain salon
82
change in substance that creates a new substance chemically is....
physical change
chemical change
organic chemistry
inorganic chemistry
83
direction hair is combed or dispersed over the curve of the head
parting
distribution
projection
elevation
84
A financial advisor who can tell you what a bank is likely to lend you, based on your net worth
lawyer
accountant
insurance agent
sales consultant
85
place where motion within a space or design begins
point of origin
shifting
temple peak point
line of inclination
86
who put a tax on facial hair in the 1600s-1800s-
Peter the Great
Jean-Jaques Perret
kampfe brothers
Christopher Columbas
87
what is this?
parallel distribution
radial distribution
88
Insurance that helps cover the cost of any equipment or the location in case of fire or theft:
health insurance
liability insurance
property insurance
malpractice insurance
89
Soft press is press twice with more pressure and heat
False
True
90
Hard press is press once with less pressure and heat
False
True
91
Location is the most important factor in:
choosing a distributor
choosing a lawyer
opening a salon business
choosing a salon
92
what would be considered a fast texture curl?
wet hair
curly-tightly curly hair
straight hair
wavy hair
93
Which of the following concepts involves converting existing clients to return clients?
client profile
CRM
client factor
client retention